Using Learner Readiness to Improve Online Student Retention Julie Owen, eLearningToolBox.com Christine Lustik, Western Wyoming Community College
Introduction Online Student Retention – so many areas to think about! How is online student support perceived by institutions? Technology help? Who’s job is it to intervene or plan online student support? Why do students and institutions struggle? Myths/Preconceptions online students may have. What students are in danger? Why should we intervene, continue trying to provide support? How can we intervene and help some student population? Interventions? Support? Remediation? Tools?
Online Student Retention Faculty Development Student Preparation Institution-wide Procedures Adapting New Technologies Course Design Student Support Services Data Collection/Reporting
How is Online Support Viewed by Institutions? Who in your institution develops tools/plans for online student success? Distance Education Department? Retention Committee? Student services or academic services? Faculty? Who do online students call? Who contacts online students when they register?
Myths/Preconceptions Students Misconceptions about distance learning Unrealistic view of personal strengths and weaknesses Communication challenges Need assistance to help them be successful Schools Struggle with poor retention rates in distance learning Very little knowledge of student’s abilities in regards to learning from a distance – not covered on ACT, SAT, college app, or traditional placement tests Communication challenges Need information about their distance learners to effectively plan and deliver online courses Are responsible for knowing how to help their students
Possible Interventions - WWCC Prior to Class Info in Schedule Intro to Online Course 1 credit, 8 weeks or shorter Mail letter to each student that registers Username, password, email, directions to login, help desk info, AND demo course information Demo Course anyone can access w/READI Assessment At beginning of online class experience Use of demo course and READI in introductory weeks/discussions
How can tools like READI help? What READI does for Students Helps dispel misconceptions about distance learning Bridges gap between student’s perceptions of distance learning and the reality of it. Gives clear, rich feedback in multiple forms to a student about his/her strengths and opportunities for growth. Opens dialogue between student and administrator Offers remedial tools and suggestive helpful feedback text What READI does for Institutions Flags students who are at risk and signals strong students. Provides clear, defined, easy-to-read scoring of student’s strong points and areas of weakness. Opens dialogue between student and administrator. Provides valuable insight to learning styles, attributes, and skills that should be considered in developing and delivering online classes. Assists administrators as they plan for future student services.
Where do schools use READI?
READI Student Test and Report Can be provided to all students or used through faculty.
Results Reported in School’s Interface
Color Coded Results
Reporting National Averages is an Option
Tabbed Sections of the Report
Free Resources Provided for Each Section Schools can Provide Info AboutTheir Own Resources
Detailed Info On Each Learning Style
Results Graphically, Textually and NumericallyReported
READI Administrative Panel Can be used by faculty and staff who are reviewing the student’s READI scores. http://admin.readi.info
Results At A Glance
Types of Support- Sharing Time! What tools or other intervention ideas has your institution used to help support/prepare online students?
Review Skills students need to succeed online… Who supports the online students… Possible ideas/tools we can use….
Contact Information Julie Owen, Secondary Education Account Manager/Marketing (334) 356 8353 Julie@eLearningToolBox.com Christine Lustik, Director of Distance Education (307) 382-1757 email@example.com