General event assistant
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  • 1. Recreation Facility Services Volunteer Services Program Volunteer Position Description Position Title: Special Event Assistant Purpose/Goals of Position: To help ensure that each patron has an exceptional leisure experience, to provide additional support to staff during busy events, to maintain a high safety standard, and to assist with the delivery additional programs/activities. Purpose/Goals of Unit: -Citizens report an enjoyment of interactive experiences. -Citizens are integral to the presentation of the life of the city through quality volunteer opportunities. -Citizens report that programs are plentiful and of good quality. -Citizens have an increased knowledge or Edmonton’s human and cultural history. Responsibilities: Include but are not limited to: -Greeting & providing information to the public -Facilitating crafts and activities -Performing surveys -Assisting with set-up & take down -Handing out materials -Line control -Hosting Training & Supervision - Orientation package (includes hazard assessment, facility information, Special Event Volunteer Coordinator’s contact information, Facility Coordinator contact information, volunteer expectations) - Onsite orientation will be given by the on-site Coordinator - Facility orientation manual - Yearly evaluation completed by the on-site Coordinator and the Special Events Volunteer Coordinator (Jasmine Hestad). Requirements: The ability to communicate and follow written and verbal instructions, excellent interpersonal and customer service skills, to be 12 years of age or older, availability to work events during evenings, weekends and/or holidays, to provide own transportation to and from the facilities volunteering at. Health & Safety: Review the assessment with the volunteer during orientation. Benefits: An opportunity to meet and interact with new people, an opportunity to gain valuable skills and job experience, the opportunity to work with the public and develop your customer service skills, work in a team environment, complementary refreshments while on shift and an invitation to attend the appreciation events for the facilities that you volunteer at. Time Commitment: Episodic-evenings/weekends/holidays. Length of Appointment: Based on availability of events and positions. A three month probationary period exists for this position Supervisor Contact: Jasmine Hestad (780) 496-3924(Office) (780) 718-2695 (Cell) 1
  • 2. Office Hours: Mon-Fri 9:30-4:30 and event days (evenings/holidays/weekends) if on-site supervisor for the event at the facility. 2