“Creating smilesfor brighter Indonesia”                      1
PermataHati Framework           PILLAR 1                      PILLAR 2                           PILLAR 3                 ...
How do we engaged the employee                          and            make them excited?                           3
PermataHati Menu to simplified the processPILLAR 1 – HUMAN DEVELOPMENT                       PILLAR 2 – FACILITY ENHANCEME...
Employee’s contribution is tracked thru point reward system      PermataHati Passport                School Academic Year ...
Management support to boost Employee Volunteerism         All employees is entitled for additional one-day CSR Leave to pa...
Management recognition to individual/team contribution                                  OBJECTIVE                         ...
e-Passport Online     Online system developed to give convenience for employee to monitor and track its                   ...
PermataHati Monitoring Dashboardas regular monitoring achievement against annual target                                   ...
“Since launched in Q3-2010, 4,178 volunteers of PermataHati hasdelivered 1,282 scholarship from 139 activities in 77 insti...
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Vida01 2012 wave_woman_permatabank

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Presentation by Bank Permata during WAVE Woman: Strengthening Women Economic Capacity through Skill-based Volunteering

Volunteer-ID, supported by BINUS Business School, celebrate International Women's Day by increasing public awareness about skill-based volunteering, women economic capacity strengthening

This presentation was shared during a half-day free event to plant seed of camaraderie, share ideas, form network, and strengthen knowledge.

Discussion theme:
a. Skill-based Volunteering, CSR & Stakeholders Engagement: Its potential contribution to strengthening women economic capacity.
b. Women Entrepreneur, Opportunities & Challenges
c. Implementation of SBV in higher education & banks
d. Woman entrepreneur's story. how do I start?

Published in: Business, Education
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  • 2.1. Framework PermataHati: Reactive (humanitarian/ disaster relief) vs Proactive (education program – 3 pillars) EVO & Bravo  CSR champions Manfaat ganda: sekolah/ komunitas + beasiswa
  • 2.2. Framework - CSR Menu: Keterlibatan karyawan adalah kunci utama kesuksesan PermataHati. 10 Poin Senyum = 1 Beasiswa Selain 3 pilar utama, kami juga berpartisipasi dalam bentuk ‘Shareholder Synergy’. Beberapa contoh: Kegiatan dengan Astra Financial Services Group: Adopt a Library – Renovasi Perpustakaan Book & Computer Lab Donation – Donasi buku dan peralatan komputer Tree plantation & Apotik Hidup Story Telling – Berbagi Cerita (Kelas 2 & 6 SD) Donor darah
  • 2.3. Framework - Mekanisme Poin Senyum: Proses yang user-friendly untuk karyawan – Poin Senyum . PermataHati Noble award – diberikan pd saat PD’s Award tahunan, dengan kategori: Most Caring Individual Most Responsive Directorate Most Innovative Directorate Most Excellent Directorate
  • 4.1. Infrastruktur – Cuti CSR: Komitmen manajemen sangat penting – CSR sebagai salah satu kriteria KPI untuk Direksi, Manajemen Senior dan karyawan. Contoh konkrit – CSR Leave, diperkenalkan 2010. Permata satu2nya bank lokal yang memberikan “Cuti CSR” kepada seluruh karyawan diluar jatah cuti tahunan.
  • 2.3. Framework - Mekanisme Poin Senyum: Proses yang user-friendly untuk karyawan – Poin Senyum . PermataHati Noble award – diberikan pd saat PD’s Award tahunan, dengan kategori: Most Caring Individual Most Responsive Directorate Most Innovative Directorate Most Excellent Directorate
  • 4.4. Infrastruktur – Online e-Passport: Saat ini kami memiliki buku passport dalam bentuk hard copy  contoh. Tapi tahun 2012 ini kami memperkenalkan dalam bentuk online sebagai bagian dari Inovasi.
  • 4.5. Infrastruktur – Monitoring Dashboard: Salah satu kunci kesuksesan program CSR adalah sistem monitoring dan tracking yang dilakukan secara reguler dan dilaporkan ke Direksi setiap bulan . Tracking diberikan berdasarkan: Individu karyawan Direktorat Frequent Volunteer vs. New Volunteer Trend bulanan & tahunan
  • Vida01 2012 wave_woman_permatabank

    1. 1. “Creating smilesfor brighter Indonesia” 1
    2. 2. PermataHati Framework PILLAR 1 PILLAR 2 PILLAR 3 • 3 R (Relief / • Banking for Student • Academic Facilities • Entrepreneurship / Applicative Reconstruction / Recovery) Training • Teacher Training • Non Academic Facilities • General Classes • General Facilities KEY ENABLER: Branch/Employee Volunteerism Target Beneficiaries Schools/Communities around PermataBank’s premises 2
    3. 3. How do we engaged the employee and make them excited? 3
    4. 4. PermataHati Menu to simplified the processPILLAR 1 – HUMAN DEVELOPMENT PILLAR 2 – FACILITY ENHANCEMENT PILLAR 3 – COMMUNITY EMPOWERMENTPoint Senyum : 4 point / activity Point Senyum : 2 point / activity Point Senyum : 4 point / activity Menu Menu Menu1. Banking for Student 1. Entrepreneurship/Applicative Training 1. Academic Facilities Objectives: Objectives: Objectives: Educate Students on Banking products Empower local/School communities through Enhance students academic facilities such as and features applicative training module Library, Comp/ Language Lab Activities: Activities: Activities: Teach students on general banking Deliver various skills related to employee’s Actively involved in the process of information in a class room and/or visit expertise that could provide additional renovation/refurbishment of school to branches skills/knowledge to the community to grow library/computer lab/language lab (incl.2. Teachers Training contents) Objectives: A la Carte 2. Non Academic Facilities Improve teaching skills and sharing on Objectives: Menu Points general knowledge Enhance students fitness and creative facility Activities: 1. Shareholder’s Synergy 2 Activities: Deliver general modules that related to Objectives: employee’s expertise during teacher Actively involved in the process of renovation/refurbishment of sport facilities or Encourage employee training session art center (incl. contents) involvement/engagement in3. Remedial Class on General Education shareholder’s CSR program Objectives: 3. General Facilities 2. Blood Donation 2 Improve students creativity and Objectives: PermataClub Blood Donation activity knowledge sharing Enhance school general facilities ie. Apotik Activities: hidup, canteen. Activity based on skill-based volunteerism Teach students on general education Activities: that related to employee’s expertise Actively involved in the process of such as: computer class, English, renovation/refurbishment of school general Assumptions: math, dances or sport. facilities such as canteen. • Target each employee engagement per year = 8-10 hours • 1 point = 1 hour • 10 points = 1 beneficiary/year 4
    5. 5. Employee’s contribution is tracked thru point reward system PermataHati Passport School Academic Year 5
    6. 6. Management support to boost Employee Volunteerism All employees is entitled for additional one-day CSR Leave to participate in CSR program 6
    7. 7. Management recognition to individual/team contribution OBJECTIVE To recognise and award outstanding “Individual” and “Directorate” in PermataBank who shows strong passion and commitment to live the value of PermataHati across PermataBank. PermataHati Noble Award is given to: • Most Caring Individual • Most Responsive Directorate • Most Innovative Directorate • Most Excellent Directorate PermataHati NOBLE Award is personally handed by the President Director, as one of the category under President Director’s Award 7
    8. 8. e-Passport Online Online system developed to give convenience for employee to monitor and track its volunteerism activities and status of Point Senyum http://learning.corp.permatabank.co.id/webcsr 8
    9. 9. PermataHati Monitoring Dashboardas regular monitoring achievement against annual target Trend CSR Activities Monitoring Dashboard 20 18 19 Scholarship EVO Tracking 16 1200 14 1000 12 11 11 # EVO 10 800 10 971 8 600 1130 8 8 8 1850 6 8 6 400 6 500 4 4 4 5 200 720 4 3 34 125 209 0 2 2 1 2010 2011 New EVO 0 2 0 1 Repeat EVO 0 Target Achievement Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2010 2011 # EVO Directorate Points Earned Participated Top 10 Employees Directorate Point Senyum # Activities Technology & Operations 4740 767 Ida Bagus N Mahayasa U.D Technology & Operations 66 18 Retail Banking 1452 384 Popy Surjanto Retail Banking 33 11 Wholesale Banking 1348 275 Erna Linawati Jusuff President Director 30 11 Eddy Sutanto Technology & Operations 27 7 Human Resources 709 115 Tjandra Tjulianti Technology & Operations 25 7 Risk Management 535 134 Siska Wiasnistri Andayani President Director 24 9 Finance 385 85 Ida Ayu Putu Lintarini Technology & Operations 23 6 President Director 281 37 Leila Djafaar President Director 22 8 Compliance 179 35 Mustopa Nuroji Technology & Operations 21 6 Vice President Director 81 18 Elisabeth Retna Guntarti Human Resources 20 6 9,710 1,850 9
    10. 10. “Since launched in Q3-2010, 4,178 volunteers of PermataHati hasdelivered 1,282 scholarship from 139 activities in 77 institutions,touching over 8,173 beneficiaries”.With these achievement, PermataBank earned DistinguishedHonoree Achievement from Stevie Award in “Corporate SocialResponsibility Program of the Year” (Asia, Australian & New Zealand)in the 2011 International Business Award.We will continue to work to put more smiley faces for brighterIndonesia! 10
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