Disaster   Volunteer Management : Trends & Opportunities May 2011
<ul><li>Today’s Volunteers </li></ul><ul><li>Interested in domestic & international opportunities </li></ul><ul><li>Seekin...
Developing a Strategy <ul><li>Identify your agency’s volunteer needs </li></ul><ul><li>Be creative </li></ul><ul><li>Be mi...
<ul><li>Affiliated Volunteers </li></ul><ul><li>NGOs seeking resources for &quot;best practices&quot; for volunteer manage...
<ul><li>Unaffiliated Volunteers </li></ul><ul><li>Volunteer Reception Centers </li></ul><ul><ul><li>Current model of manag...
<ul><li>Volunteer Reception Centers </li></ul><ul><li>Video  ( http://volunteerhoward.org/2010/09/volunteer-mobilization-c...
<ul><li>There are situations in which a VRC may not be the best model to manage disaster volunteers: </li></ul><ul><li>Can...
Opportunities –  Heavy Snowfall <ul><li>Volunteers may not be able to get out to help </li></ul><ul><li>If they could, do ...
<ul><li>Social distancing or quarantine situations </li></ul><ul><li>Safety of volunteers and safety of those being served...
Opportunities –  Social Media
Trends –  Social Media <ul><li>Sharing via social networks </li></ul><ul><li>Decrease of online privacy </li></ul><ul><li>...
Opportunities –  Social Media <ul><li>Establish your organization as a trusted voice prior to disaster </li></ul><ul><li>C...
<ul><li>Information storage and accessibility </li></ul><ul><li>Volunteer updates & notification using technology (text me...
<ul><li>Mobile-friendly websites </li></ul><ul><li>Mobile Apps for volunteer recruitment and management </li></ul>Opportun...
Resources –  Volunteer Management <ul><li>National VOAD Volunteer Management Committee: </li></ul><ul><ul><ul><li>Document...
Resources –  Tech & Social Media NTEN  (Nonprofit Technology Network):  http://www.nten.org/ Tech Soup :  http://www.techs...
<ul><li>Questions? </li></ul><ul><li>Thanks! </li></ul><ul><li>Mickey Gomez </li></ul><ul><li>Volunteer Center Serving How...
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Disaster Volunteer Management - Trends & Opportunities

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Disaster Volunteer Management - Trends & Opportunities

  1. 1. Disaster Volunteer Management : Trends & Opportunities May 2011
  2. 2. <ul><li>Today’s Volunteers </li></ul><ul><li>Interested in domestic & international opportunities </li></ul><ul><li>Seeking project-based and skills-based opportunities </li></ul><ul><li>Want to feel that their time was effectively utilized (less bureaucracy, more professionalism) </li></ul><ul><li>Freedom to research volunteer options and connect online </li></ul><ul><li>Expect fast response times </li></ul>Trends - General
  3. 3. Developing a Strategy <ul><li>Identify your agency’s volunteer needs </li></ul><ul><li>Be creative </li></ul><ul><li>Be mindful of current trends – What are you doing to appeal to today’s volunteers? </li></ul><ul><li>Go where the volunteers are </li></ul><ul><li>In your community </li></ul><ul><li>Online </li></ul>
  4. 4. <ul><li>Affiliated Volunteers </li></ul><ul><li>NGOs seeking resources for &quot;best practices&quot; for volunteer management </li></ul><ul><li>Keeping volunteers engaged during all phases of disaster </li></ul><ul><li>Increased need for Long-Term Recovery volunteers </li></ul><ul><li>Avoiding volunteer burn-out </li></ul>Trends - Affiliated
  5. 5. <ul><li>Unaffiliated Volunteers </li></ul><ul><li>Volunteer Reception Centers </li></ul><ul><ul><li>Current model of managing unaffiliated volunteers during the response and short-term recovery phases </li></ul></ul><ul><li>Situations in which a different model is needed </li></ul>Trends - Unaffiliated
  6. 6. <ul><li>Volunteer Reception Centers </li></ul><ul><li>Video ( http://volunteerhoward.org/2010/09/volunteer-mobilization-center-regional-exercise/ ) </li></ul><ul><li>Incorporating technology into VRC Model </li></ul><ul><li>Preparing local nonprofit and governmental agencies to receive unaffiliated volunteers </li></ul><ul><li>Virtual VRC </li></ul>Trends - Spontaneous
  7. 7. <ul><li>There are situations in which a VRC may not be the best model to manage disaster volunteers: </li></ul><ul><li>Can you name situations in which this model might not work? Why? </li></ul><ul><li>What are some alternatives? </li></ul>Opportunities
  8. 8. Opportunities – Heavy Snowfall <ul><li>Volunteers may not be able to get out to help </li></ul><ul><li>If they could, do you want them going to a VRC? </li></ul>
  9. 9. <ul><li>Social distancing or quarantine situations </li></ul><ul><li>Safety of volunteers and safety of those being served – what protections are in place? </li></ul>Attribution Noncommercial Some rights reserved by TheKarenD Opportunities – Health Emergency
  10. 10. Opportunities – Social Media
  11. 11. Trends – Social Media <ul><li>Sharing via social networks </li></ul><ul><li>Decrease of online privacy </li></ul><ul><li>Geo-location </li></ul><ul><li>Storytelling (videos & photos) </li></ul><ul><li>Call to action (as opposed to “awareness”) </li></ul><ul><li>Monitoring messaging </li></ul>
  12. 12. Opportunities – Social Media <ul><li>Establish your organization as a trusted voice prior to disaster </li></ul><ul><li>Consider using social media to keep volunteers informed and engaged </li></ul><ul><li>Promote successes and stories via video and photos </li></ul><ul><li>Make it easy for folks to share content via their social networks </li></ul>
  13. 13. <ul><li>Information storage and accessibility </li></ul><ul><li>Volunteer updates & notification using technology (text messaging, social media, etc.) </li></ul><ul><li>Volunteers sharing opportunities and experiences with their social networks </li></ul>Opportunities - Technology Photo Credit: Nokton, Creative Commons some rights reserved: http://www.flickr.com/photos/nokton/4621778766/
  14. 14. <ul><li>Mobile-friendly websites </li></ul><ul><li>Mobile Apps for volunteer recruitment and management </li></ul>Opportunities – Mobile Technology Attribution: Noncommercial Some rights reserved by Nationwide Insurance
  15. 15. Resources – Volunteer Management <ul><li>National VOAD Volunteer Management Committee: </li></ul><ul><ul><ul><li>Documents: http://www.nvoad.org/index.php/resource-library/documents/cat_view/46-volunteer-management-.html </li></ul></ul></ul><ul><ul><ul><li>Volunteer Bill of Rights </li></ul></ul></ul><ul><li>HandsOn Network & Points of Light Institute: </li></ul><ul><ul><ul><li>http://www.handsonnetwork.org/ </li></ul></ul></ul><ul><ul><ul><li>http://www.pointsoflight.org/ </li></ul></ul></ul><ul><li>Others? </li></ul>
  16. 16. Resources – Tech & Social Media NTEN (Nonprofit Technology Network): http://www.nten.org/ Tech Soup : http://www.techsoup.org/ We Are Media : http://www.wearemedia.org/Tool+Box Change.org : http://nonprofits.change.org/ John Haydon – Social Media Marketing for Nonprofits: http://www.johnhaydon.com/ Beth’s Blog - How Nonprofit Organizations Can Use Social Media to Power Social Networks for Change : http://www.bethkanter.org/
  17. 17. <ul><li>Questions? </li></ul><ul><li>Thanks! </li></ul><ul><li>Mickey Gomez </li></ul><ul><li>Volunteer Center Serving Howard County </li></ul><ul><li>Maryland VOAD </li></ul><ul><li>410.715.3176 </li></ul><ul><li>[email_address] </li></ul>Questions & Thank You

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