Disaster Volunteer Management: Trends & Opportunities

1,389 views
1,275 views

Published on

Current trends in the voluntary sector, ranging from general to disaster specific.

Published in: Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,389
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
15
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • Disaster Volunteer Management: Trends & Opportunities

    1. 1. Disaster Volunteer Management: Trends & Opportunities May 2011 National VOAD Annual Conference
    2. 2. Trends - GeneralToday’s
Volunteers• Interested in domestic & international opportunities• Seeking project-based and skills-based opportunities• Want to feel that their time was effectively utilized (lessbureaucracy, more professionalism)• Freedom to research volunteer options and connectonline• Expect fast response times
    3. 3. Trends - DisasterOpportunities Volunteers• Just-In-Time trainings• Self-contained groups• Security and credentialing• Use of technology (new and social media)• Need for volunteers to understand the process(takes time to organize response effective responseefforts) 3
    4. 4. Developing a StrategyIdentify your agency’s volunteer needs• Be creative• Be mindful of current trends – What are you doing to appeal to today’s volunteers?Go where the volunteers are• In your community• Online
    5. 5. Trends - AffiliatedAffiliated
Volunteers• NGOs seeking resources for "best practices" for volunteer management• Keeping volunteers engaged during all phases of disaster• Increased need for Long-Term Recovery volunteers• Avoiding volunteer burn-out
    6. 6. Trends - UnaffiliatedUnaffiliated
Volunteers• Volunteer Reception Centers – Current model of managing unaffiliated volunteers during the response and short-term recovery phases• Situations in which a different model is needed
    7. 7. Trends - UnaffiliatedVolunteer
Recep7on
Centers• Video (http://volunteerhoward.org/2010/09/volunteer-mobilization-center-regional-exercise/)• Incorporating technology into VRC Model• Preparing local nonprofit and governmentalagencies to receive unaffiliated volunteers• Virtual VRC
    8. 8. OpportunitiesThere
are
situa7ons
in
which
a
VRC
may
not
be
the
best
model
to
manage
disaster
volunteers:• Can you name situations in which thismodel might not work? Why?• What are some alternatives?
    9. 9. Opportunities – Heavy Snowfall • Volunteers may not be able to get out to help • If they could, do you want them going to a VRC?
    10. 10. Opportunities – Health Emergency• Social distancing or quarantine situations• Safety of volunteers and safety of those being served – what protections are in place? A@ribu7on
Noncommercial
Some
rights
reserved
by
TheKarenD
    11. 11. Opportunities – Social Media
    12. 12. Trends – New & Social Media• Sharing via social networks• Decrease of online privacy• Geo-location• Storytelling (videos & photos)• Crowdsourcing ( ) http://www.pixelworkshop.com/blog/• Call to action (as opposed to “awareness”)• Monitoring messaging
    13. 13. Opportunities – Social Media• Establish your organization as a trusted voice prior to disaster• Clear unified messaging across all platforms• Consider using social media to keep volunteers informed and engaged• Promote successes and stories via video and photos• Make it easy for folks to share content via their social networks
    14. 14. Opportunities - Technology • Information storage and accessibility • Volunteer updates & notification using technology (text messaging, social media, etc.) • Volunteers sharing opportunities and experiences with their social networks Photo Credit: Nokton, Creative Commons some rights reserved: http://www.flickr.com/photos/nokton/4621778766/
    15. 15. Opportunities – Mobile Technology• Mobile-friendly websites• Mobile Apps for volunteer recruitment and management A@ribu7on:
Noncommercial
Some
rights
reserved
by
Na7onwide
Insurance
    16. 16. Resources – Volunteer Management• Na7onal
VOAD
Volunteer
Management
 Commi@ee: • Documents:
h@p://www.nvoad.org/index.php/resource‐library/documents/ cat_view/46‐volunteer‐management‐.html
 • Volunteer
Bill
of
Rights• HandsOn
Network
&
Points
of
Light
Ins7tute: • h@p://www.handsonnetwork.org/
 • h@p://www.pointsoflight.org/
• Others?
    17. 17. Resources – Tech & Social MediaNTEN
(Nonprofit
Technology
Network):
h@p://www.nten.org/Tech
Soup:

h@p://www.techsoup.org/
We
Are
Media:

h@p://www.wearemedia.org/Tool+Box
Change.org:

h@p://nonprofits.change.org/
John
Haydon
–
Social
Media
Marke7ng
for
Nonprofits:

h@p://www.johnhaydon.com/
Beth’s
Blog
‐
How
Nonprofit
Organiza7ons
Can
Use
Social
Media
to
Power
Social
Networks
for
Change:
h@p://www.bethkanter.org/

    18. 18. Questions & Thank You• Questions?• Thanks! Kellie Bentz Director of Disaster Services HandsOn Network 404.840.5286 kbentz@handsonnetwork.org Mickey Gomez Executive Director Volunteer Center Serving Howard County Maryland VOAD 410.715.3176 mickey@volunteerhoward.org

    ×