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Introducing the
Next Generation of Voice:

Voice Enabling
Clinical Workflows

+
Introducing VoiceFirst:

Intuitive
Care
Delivery
VoiceFirst™ is a revolutionary voiceenabled solution that greatly reduces...
The Evolution
Over the last decade, Electronic Medical Record systems
have had a profoundly positive impact on healthcare....
The
Healing
Power
of Voice

CONVERSE WITH YOUR EMR
»» VoiceFirst is both humanistic and
intuitive. It recognizes natural s...
PAIRS WITH YOUR EMR
»» VoiceFirst integrates seamlessly
with today’s EMR systems, adapting
its data and workflow procedure...
How VoiceFirst Works
VoiceFirst streamlines care, making it more
personal and intuitive. Here is one example:

Clinician

...
Making Speech Recognition
Work in Clinical Settings
Dynamic Grammar

Adaptation

To allow accurate use of natural

Many us...
About VoiceFirst
VoiceFirst combines the latest voice and
touch technologies to make care delivery by
physicians, nurses a...
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Voice Enable Your Clinical Workflows

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http://www.voicefirstsolutions.com/ VoiceFirst's EMR voice overlay technology allows clinicians to have a conversation with their EMR.

With VoiceFirst's innovative voice recognition software, clinicians can have a truly mobile, hands-free, two-way conversation with the EMR system at the point of care. Clinicians will reduce the time spent on documentation and increase time spent with patients, enhancing the overall quality of care.

To learn more about VoiceFirst, visit http://www.voicefirstsolutions.com/ or call 412-206-1225 to request a demo.

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Transcript of "Voice Enable Your Clinical Workflows"

  1. 1. Introducing the Next Generation of Voice: Voice Enabling Clinical Workflows +
  2. 2. Introducing VoiceFirst: Intuitive Care Delivery VoiceFirst™ is a revolutionary voiceenabled solution that greatly reduces the time clinicians spend at keyboard terminals, while enhancing patient interactions. For the first time ever, clinicians will literally be able to “have a conversation with their EMR” while being completely mobile and free to focus on patient care. VoiceFirst pairs advanced speech recognition technology with existing EMR systems to streamline workflows and make care delivery by physicians, nurses and other clinicians more efficient, more intuitive and more personal. The VoiceFirst system makes clinician interaction with the EMR more natural by providing immediate point-of-care access to patient information and allowing clinicians to accurately document activities directly into the EMR using natural speech. ©2013 VoiceFirst™. All Rights Reserved.
  3. 3. The Evolution Over the last decade, Electronic Medical Record systems have had a profoundly positive impact on healthcare. They standardize records, reduce errors, create efficiencies and replace piles of paper charts with instantly accessible electronic files. But, EMRs also require much of a clinician’s time and may distract from personal contact with the patient. To further improve outcomes and restore human interaction, clinicians must be empowered to spend more time with patients and less with computers. Technology that augments the power of EMRs and further optimizes the clinician’s performance will ultimately benefit both patients and staff. 412-206-1225 | www.voicefirstsolutions.com
  4. 4. The Healing Power of Voice CONVERSE WITH YOUR EMR »» VoiceFirst is both humanistic and intuitive. It recognizes natural speech, and is tailored to each hospital’s unique clinical workflow. »» Structured bi-directional speech capabilities match clinical workflows. »» Clinicians use specific voice prompts such as “review chart” or “review blood type” to instantly access the EMR and obtain patient information. »» Verbal system responses from the EMR are delivered in clear, natural speech. The human voice has always been one of the most powerful tools in healthcare. While existing voice technologies such as dictation and voice-activated personal communications systems have made clinical environments more productive, more cost efficient and safer for patients, these legacy solutions have significant limitations. THE BEST OF VOICE, THE BEST OF TOUCH The VoiceFirst smartphone app paired with a Bluetooth® headset allows clinicians to: »» Use voice where it is most convenient and effective. »» Ask the EMR for patient information, physician orders and to document care activities. »» Use the VoiceFirst app to efficiently view graphics and enter data via the smartphone Enter voice-enabled clinical workflows with VoiceFirst… when completing checklists. ©2013 VoiceFirst™. All Rights Reserved.
  5. 5. PAIRS WITH YOUR EMR »» VoiceFirst integrates seamlessly with today’s EMR systems, adapting its data and workflow procedures to voice recognition. »» Displays, checklists, forms and additional visual data are presented on the smartphone screen. »» System integration is an efficient, non-disruptive process managed by VoiceFirst professionals. IMPROVES CARE, NOT JUST PRODUCTIVITY By reducing distractions and simplifying workflows, VoiceFirst enables hospitals and other clinical environments to improve the quality of care and increase HCAHPS patient satisfaction scores. VoiceFirst can also improve the satisfaction and effectiveness of clinical staff by making care delivery more humanistic and intuitive. TAILORED TO UNIQUE WORKFLOWS VoiceFirst is not a one-size-fits-all solution. It is tailored to each clinical workflow using unique terminology, processes, procedures and requirements. VoiceFirst can adapt as your needs and requirements change. Why VoiceFirst? Improve Patient Satisfaction As the hospital market becomes more competitive, your patients have more choice where they receive care. HCAHPS scores show how your patients perceive the quality of service you provide. By increasing clinician mobility and simplifying their workflows, VoiceFirst increases the time they spend directly providing patient care, improving patient perceptions of their experience. Increase Efficiency & Throughput The complexity of healthcare information technology places a growing burden on your clinical staff. Today, clinicians spend more than 35% of their time on documentation. VoiceFirst’s intuitive, interactive voice capabilities immediately make your clinical staff more efficient by enabling realtime documentation in a more natural workflow. No longer tied to computers at nursing stations or in the hallway, staff throughput can increase to new levels. Elevate Quality of Care Healthcare researchers agree that more time spent on direct patient care correlates with better outcomes. Adding “data overload” to the chaos of an acute care environment can increase distractions and reduce clinicians’ ability to drive quality outcomes. VoiceFirst empowers your staff to provide the highest quality care possible by providing on-demand access to essential information and simplifying the documentation process. Raise Clinical Team Satisfaction Clinicians largely enter healthcare to spend time with patients. Activities that deter them from patient care often increase their frustration and lower morale. By simplifying complicated workflows and making technology more usable, VoiceFirst enhances the satisfaction of your entire care team. 412-206-1225 | www.voicefirstsolutions.com
  6. 6. How VoiceFirst Works VoiceFirst streamlines care, making it more personal and intuitive. Here is one example: Clinician IV Nurse Workflow with VoiceFirst 1 2 3 4 When she arrives for her shift, the IV nurse verbally logs on to VoiceFirst, puts a smartphone in her pocket and a Bluetooth headset in her ear. She checks the screen and reviews the day’s task and patient lists. Wireless Headset As she enters each room, she uses voice to retrieve pertinent information (e.g., “Review Chart”, “Review Allergies”, “Review Line Type”). VoiceFirst queries the EMR and responds instantly with voice and smartphone screen display. iPhone Application After completing the service, the nurse documents care using natural speech by stating into her headset, “Inserted peripheral IV 20 gauge, left brachial, flushed with 5 cc normal saline, line intact, Workflow Services Voice & Recognition mother in room, patient tolerated procedure well.” Nurse can view the documentation on her smartphone, say “Save”, and the data is automatically Clinical Interfaces populated into the appropriate fields in the EMR as she continues to the next patient or task. With VoiceFirst, the nurse is empowered to provide and document care more efficiently, right at the point of care. Electronic Medical Records ©2013 VoiceFirst™. All Rights Reserved.
  7. 7. Making Speech Recognition Work in Clinical Settings Dynamic Grammar Adaptation To allow accurate use of natural Many users can operate speech and efficient throughput, VoiceFirst without training, VoiceFirst configures grammar- however, Vocollect offers training based interactions “on the fly” sessions to optimize and ensure based on workflows. For highly recognition performance. Users structured workflows, VoiceFirst can confirm interpreted speech to dynamically parses the grammar verify accuracy. to satisfy the specified workflow. Dictation Performance Domain-proved language models Low latency supports quick ensure performance, accuracy exchanges of data for natural, and workflow conformance in truly interactive speech. specific environments. 412-206-1225 | www.voicefirstsolutions.com
  8. 8. About VoiceFirst VoiceFirst combines the latest voice and touch technologies to make care delivery by physicians, nurses and other clinicians more efficient, personal and intuitive. VoiceFirst leverages more than 20 years of expertise in voice-centric solutions empowering mobile employees in data-rich environments. As demand for healthcare performance becomes greater, VoiceFirst is the answer. TO LEARN MORE ABOUT VOICEFIRST, PLEASE CONTACT OUR CLINICAL SOLUTION EXPERTS AT VoiceFirst is part of Vocollect, a business unit of Intermec, Inc., the global leader in delivering voice technology to mobile workers on six continents. 412-206-1225 www.VoiceFirstSolutions.com VoiceFirst™, Vocollect®, Vocollect Voice® and VoiceWorld Suite™ are trademarks of Vocollect, a business unit of Intermec Inc. All rights reserved.

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