Valuing the CSU VRSs M. Helfman 1
                                             VRA San Diego 2008




                    ...
Abstract

This paper will assess the value of the Visual Resources

Specialists (VRSs) of the California State University ...
Valuing the CSU VRSs M. Helfman 3
                                             VRA San Diego 2008
     Valuing the CSU Vis...
contribute to the standing of the department by offering and

developing visual literacy programs. It is worth noting that...
Va lu in g t h e C SU VRSs M . H e lfm a n5
                                                               VRA Sa n D ie g...
c o lle c t io n d e v e lo p m e n t , c o p y r ig h t a n d p e r m is s io n

m a n a g e m e n t , d a t a b a s e d ...
Va lu in g t h e C SU VRSs M . H e lfm a n7
                                                         VRA Sa n D ie g o 2 0...
Other VR Library Duties


   s   REFERENCE & TECHNICAL SUPPORT: The curators offer

       reference services to faculty a...
Va lu in g t h e C SU VRSs M . H e lfm a n9
                                                         VRA Sa n D ie g o 2 0...
Ele c t r o n ic L ib r a r y O n lin e ) w e b s it e . C IEL O w a s a

    c o lle c t io n o f c o p y r ig h t fr e e...
Valuin g the CSU VRSs M. Helf m a n 11
                                                 VRA San Die g o 20 0 8
   a lone V...
etc. are bro u g h t to the individ u al ca m p u s .

    Output Measures


s   The CSU system employs more than 46,000 f...
Va lu in g t h e C SU VRSs M . H e lfm a n13
                                                                VRA Sa n D ie...
Tw o C SU c a m p u s e s r e c la s s ifie d t h e c u r a t o r p o s it io n t o r e t a in
a n d / o r a t t r a c t c...
Valuin g the CSU VRSs M. Helf m a n 15
                                                   VRA San Die g o 20 0 8
par t tim...
ac c o u n t s , vario u s retir e m e n t plan s, me d i c a l leav e plan, sick
leav e and vac a ti o n , and oth e r le...
Va lu in g t h e C SU VRSs M . H e lfm a n17
                                                          VRA Sa n D ie g o 2...
Refe r e n c e s

Califo r ni a Stat e Unive r si ty. Ab o u t the CSU. Califo r ni a Stat e

      Unive r si t y.

     ...
Va lu in g t h e C SU VRSs M . H e lfm a n19
                                                               VRA Sa n D ie ...
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Valuing the California State University Visual Resources Specialists

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Malka Helfman, California State University East Bay presentation at VRA 26 San Diego for the "Throwing the Cat Among the Pigeons" session.

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Valuing the California State University Visual Resources Specialists

  1. 1. Valuing the CSU VRSs M. Helfman 1 VRA San Diego 2008 San Diego 2008 Visual Resources Association (VRA) Conference Session 7: Throwing the Cat Among the Pigeons: Keeping Visual Resources Positions Viable through the Digital Transition Valuing the California State University Visual Resources Specialists By: Malka Helfman Visual Resources Specialist Department of Art California State University East Bay March 2008 1
  2. 2. Abstract This paper will assess the value of the Visual Resources Specialists (VRSs) of the California State University (CSU) system. It incorporates the results of a survey that was e- mailed to the CSU VRSs. It includes an environmental scan, the contributions of CSU VRSs to digital and library management work, output measures, and compensation. The paper also offers suggestions for promoting the Visual Resources (VR) library and the VR profession in the CSU system.
  3. 3. Valuing the CSU VRSs M. Helfman 3 VRA San Diego 2008 Valuing the CSU Visual Resources Specialists The wave of changes in libraries and information science has reached the department libraries in academic institutions. However, the lack of understanding by administrators who allocate funding and the lack of resources, makes the job of the VR professionals very challenging. The work of the Visual Resource Specialists (VRS) in the California State University (CSU) system is complicated and requires experience and knowledge in the management of visual resources. The compensations for the CSU VRSs are far below the national average and jeopardize the retention and recruitment for these positions. To obtain recognition and the appropriate compensation, VRSs need to educate administrators of their worth, the work they do, and their contributions to the CSU system as well as to the profession. The paper offers insight into the complicated work the curators do on a daily basis, and talks about the need for recognition and adequate compensation. This knowledge can induce the administrators to create favorable working conditions with attractive compensation for the purpose of retention and recruitment. This will attract and retain good employees who in turn will strengthen the art curriculum and 3
  4. 4. contribute to the standing of the department by offering and developing visual literacy programs. It is worth noting that accreditation is granted to institutions with Visual Resources Specialist. The value of the VRS working in the CSU system will be assessed and suggestions for promoting the Visual Resources (VR) library and profession within the system will be offered. To help determine the state of VR positions in the CSU, a survey was e-mailed to professionals who manage image collections. 9 out of 15 VRSs took the survey, though not all the questions were answered. The CSU has a classification for the VR professional entitled, Visual Resources Specialist I and II. Typically the CSU VRS independently manages a facility or library, in an academic department. Environmental Scan The changing of the educational model from analog resources into the digital environment is the expected norm in higher education (Kodak discontinued production of analog slide projectors in June 2004.) The VRS must keep abreast with new developments in technology and collaborate with
  5. 5. Va lu in g t h e C SU VRSs M . H e lfm a n5 VRA Sa n D ie g o 2 0 0 8 o t h e r in s t it u t io n s t o s h a r e d ig it a l in fo r m a t io n . In t h e la s t d e c a d e VR lib r a r ie s m o v e d fr o m a n a lo g t o d ig it a l o p e r a t io n , w it h a u s e fu l d ig it a l d a t a b a s e , t r a in in g p r o g r a m s fo r fa c u lt y a n d s t u d e n t s t o fa c ilit a t e t r a n s it io n t o t h e d ig it a l a g e , a n d t h e e s t a b lis h m e n t o f v a r io u s c o m p u t e r w o r k s t a t io n s fo r u s e b y fa c u lt y a n d s t u d e n t s in t h e VR lib r a r y . Current data: a There are 23 California State University campuses. T There are 15 Visual Resources Specialists at the California State University campuses. S 2 campuses have 2 VRS each (Art Department and Architecture). A 1 curator who was classified as a VRS is now reclassified as Instructional Support Technician III. a 1 former VRS position was advertised as Information Technology Consultant and was recently filled. T The annual budget for individual VR library ranges from $1,000.00 to over $9,000.00. Contribution Curatorial duties of Visual Resources Specialists include administrative and management responsibilities, archiving, conservation and preservation of materials, cataloging, 5
  6. 6. c o lle c t io n d e v e lo p m e n t , c o p y r ig h t a n d p e r m is s io n m a n a g e m e n t , d a t a b a s e d e v e lo p m e n t , m a r k e t in g a n d p u b lic r e la t io n s , p h o t o g r a p h y a n d d ig it iz a t io n s e r v ic e s a n d m a n a g e m e n t , p u b lic a c c e s s a n d r e fe r e n c e s e r v ic e s , t e c h n ic a l s e r v ic e s a n d w e b s it e d e v e lo p m e n t (C SU H R, VRS J o b D e s c r ip t io n ). Digital Work The principal contribution is reflected in the major shift from analog to digital operation. Analog production is minimal, five curators continue to acquire 35mm slides, three are producing slides in house, one curator engaged in repairing slides, and another in cataloging and filing slides donated by faculty. Digital production is at 100%, time spent on task is anywhere between 10 to 75%. Digital work includes: b CATALOGING: Curators catalog digital images, they use Digital Assets Management (DAM) software like Embark and Extensis Portfolio. Other software used to store and present information include iPhoto, iView, Power Point Presentation, and Microsoft Excel. P IMAGE WORK: More than 50% of the CSU curators that participated in the survey capture digital images; they use
  7. 7. Va lu in g t h e C SU VRSs M . H e lfm a n7 VRA Sa n D ie g o 2 0 0 8 d ig it a l c a m e r a s , s lid e s c a n n e r s , a n d fla t b e d s c a n n e r s . Th e im a g e s a r e m a n ip u la t e d in P h o t o s h o p fo r c o lo r c o r r e c t io n a n d d a t a e n t r y , o r ig in a l im a g e s a r e a r c h iv e d , a n d s u r r o g a t e im a g e s a r e r e s iz e d a n d p r e p a r e d fo r w e b p u b lis h in g o r c la s s r o o m p r e s e n t a t io n . Th e im a g e s a r e u s e d in t h e v a r io u s p r e s e n t a t io n t o o ls m e n t io n e d a b o v e . u W EB W O RK : C SU c u r a t o r s d e v e lo p a n d m a n a g e lib r a r y w e b s it e , p r e p a r e w e b b a s e d s t u d y g u id e s t o b e p u b lis h e d in d e p a r t m e n t / c o u r s e w e b s it e s , o r t o b e u s e d in c o u r s e m a t e r ia l o n B la c k b o a r d . Th e y a ls o s e a r c h t h e w e b fo r im a g e s o n b e h a lf o f fa c u lt y o r fo r c o u r s e m a t e r ia ls . Re s o u r c e s r a n g e fr o m W o r ld im a g e s t o A RTs t o r a n d o t h e r c r e d it e d s o u r c e s w it h b ib lio g r a p h ic in fo r m a t io n . So m e c u r a t o r s p r o v id e t e c h n ic a l s u p p o r t fo r a r t c o u r s e s o n B la c k b o a r d . B A RTs t o r : Fe w C SU c a m p u s e s s u b s c r ib e t o A RTs t o r a n d fe w c u r a t o r s u p lo a d lo c a l im a g e s t o it . Th e c u r a t o r s t r a in fa c u lt y a n d s t u d e n t s h o w t o u s e A RTs t o r , h e lp fa c u lt y p r e p a r e p r e s e n t a t io n s , a n d d o w n lo a d im a g e s fo r in s t r u c t io n . Th e m a in u n iv e r s it y lib r a r y o n t w o c a m p u s e s m a n a g e A RTs t o r fo r t h e c a m p u s . 7
  8. 8. Other VR Library Duties s REFERENCE & TECHNICAL SUPPORT: The curators offer reference services to faculty and students, they also offer technical reference and support in the VR library and in the classrooms. Some curators support department computer labs, and some manage additional facilities outside the VR Library. o TRAINING: Curators offer group and one-on-one digital, ARTstor, software and hardware trainings. A TEACHING: One curator teaches art history courses. VRSs prepare instructional materials for classroom and online presentation. VR Library Management etc. c The CSU VRSs offer employment to student assistants throughout the year. The VR library provides a positive job experience to students, and prepares them for the job market outside the academic environment. Students may rely on receiving references from the VR curators for future jobs or a letter of recommendation to graduate school.
  9. 9. Va lu in g t h e C SU VRSs M . H e lfm a n9 VRA Sa n D ie g o 2 0 0 8 V A y e a r r o u n d in t e r n s h ip p r o g r a m is in p la c e t o a c c o m m o d a t e g r a d u a t e s t u d e n t s o f t h e Sa n J o s e St a t e U n iv e r s it y (SJ SU ) M a s t e r o f L ib r a r y a n d In fo r m a t io n Sc ie n c e (M L IS) p r o g r a m . Th e in t e r n s a r e e x p o s e d t o a n d g a in e x p e r ie n c e in t h e p r o fe s s io n a l o p e r a t io n o f a s m a ll a c a d e m ic a n d s p e c ia liz e d lib r a r y . Th e in t e r n s a r e s u p e r v is e d b y t h e VR c u r a t o r s . s Th e VR lib r a r ie s a c r o s s t h e C SU s y s t e m o ffe r t r a in in g a n d s e r v ic e s t o g r a d u a t in g s t u d e n t s in b u ild in g a n d p r e s e n t in g t h e ir p o r t fo lio . t Th e VR lib r a r y r e s o u r c e s s e r v e n o t o n ly t h e d e p a r t m e n t n e e d s , b u t a ls o t h o s e o f fa c u lt y a n d s t u d e n t s fr o m t h e c a m p u s a t la r g e . So m e s e r v e t h e lo c a l c o m m u n it y , in c lu d in g K - 12 t e a c h e r s a n d s t u d e n t s a n d c o m m u n it y c o lle g e s t h a t a r e la c k in g in r e s o u r c e s a n d v is u a l m a t e r ia ls . m Th e lo n e c u r a t o r c o lla b o r a t e s w it h o t h e r c u r a t o r s in t h e C SU s y s t e m . So m e c o n t r ib u t e t o t h e b u ild in g o f a d ig it a l im a g e d a t a b a s e a v a ila b le t o a ll o n t h e W o r ld W id e W e b (Th e IM A G E p r o je c t d ir e c t e d b y D r . K a t h le e n C o h e n , SJ SU A r t D e p a r t m e n t ) (W o r ld Im a g e s , 2 0 0 8 ). A A n o t h e r d ig it a l p r o je c t w a s a c c o m p lis h e d in c o o p e r a t io n w it h t h e C SU c u r a t o r s t o b u ild t h e C IEL O (C SU Im a g e 9
  10. 10. Ele c t r o n ic L ib r a r y O n lin e ) w e b s it e . C IEL O w a s a c o lle c t io n o f c o p y r ig h t fr e e im a g e s fo r t h e C SU c o m m u n it y t h a t s u p p o r t e d t h e a r t a n d a r c h it e c t u r a l h is t o r y s u r v e y c o u r s e s t a u g h t in t h e C SU s y s t e m (C IEL O , 2 0 0 8 ). 2 Th e C SU c u r a t o r s a r e w o r k in g t o s h a r e r e s o u r c e s a n d in fo r m a t io n in t o d a y ’ s b u d g e t c h a lle n g e d e n v ir o n m e n t . i Th e d ig it a l t r a n s fo r m a t io n w a s p o s s ib le d u e t o u p d a t e s in t e c h n o lo g y . Th e C SU VRSs p r o v id e h a r d w a r e a n d s o ft w a r e r e c o m m e n d a t io n s t o u p d a t e t h e VRL e q u ip m e n t . So m e VR lib r a r ie s h a v e t h e m o s t r e c e n t t e c h n o lo g y (G 5 M A C c o m p u t e r O S X, M A C d e s k t o p a n d la p t o p s c o m p u t e r s ). P e r ip h e r a l e q u ip m e n t c o n s is t s o f fla t b e d s c a n n e r s w it h film s c a n n in g c a p a b ilit y , film s c a n n e r s , d ig it a l c a m e r a s , m a n u a l a n d d ig it a l c o p y s t a n d s , a n d d ig it a l p r o je c t o r s . So ft w a r e a p p lic a t io n s in c lu d e P h o t o s h o p fo r d ig it a l im a g e m a n ip u la t io n , M ic r o s o ft P o w e r P o in t , K e y n o t e , iP h o t o , iVie w , a n d Ex t e n s is P o r t fo lio fo r d ig it a l c la s s r o o m p r e s e n t a t io n , File M a k e r P r o fo r d a t a b a s e o f t e x t r e c o r d s (w it h a m a in fu n c t io n o f p r o d u c in g la b e ls fo r 3 5 m m s lid e s ), Em b a r k , a d a t a b a s e o f d ig it a l im a g e s , a n d w e b a p p lic a t io n s lik e D r e a m w e a v e r . d N ETW O RK IN G : N e t w o r k in g c o n t r ib u t e s t o t h e s t r e n g t h o f
  11. 11. Valuin g the CSU VRSs M. Helf m a n 11 VRA San Die g o 20 0 8 a lone VRS. Apa r t fro m the existin g CSU VRS lists e r v , cur a t o r s en g a g e in net w o r k i n g in a varie t y of w a y s. Mo s t parti ci p a ti n g VRSs are me m b e r s of pro f e s s i o n a l ass o c i a ti o n s , me e t with colle a g u e s , and ma k e con n e c t i o n s with local art co m m u n i ti e s . So m e cura t o r s publish arti cl e s in prof e s si o n a l pu bli c a ti o n s , and so m e org a n i z e or exhibi t their o w n w o r k. o MAR KETIN G: VRSs pro m o t e their servi c e s by atte n d i n g me e ti n g s on ca m p u s , distri b u ti n g ne w s l e t t e r s , sen di n g e m ail to infor m of VR Libra r y servi c e s , givin g VRL orie n t a ti o n s , and via VRL w e b si t e s . o COLLA B O R A TIO N : Colla b o r a t i o n is imp o r t a n t to the w o r ki n g solo VRS. It save s tim e and res o u r c e s , and it ma k e s po s si bl e the ex c h a n g e of ide a s, exp e ri e n c e s , and kno w l e d g e . The IMAGE proj e c t , dire c t e d by Dr. Kathl e e n Coh e n fro m San Jos e Stat e Unive r si ty, is a colla b o r a ti v e ven tu r e tha t the VRSs are involv e d with for the pa st de c a d e . Cura t o r s cat al o g u e ima g e s (re c e n t l y digitiz e d ima g e s ) of cultu r al obje c t s take n by CSU faculty and staff on loca ti o n . Thes e ima g e s are ad d e d to the Wo rl di m a g e s dat a b a s e and are availa bl e to be use d for edu c a t i o n a l pur p o s e s . By parti ci p a ti n g in the proj e c t , res o u r c e s su ch as fundin g for equi p m e n t , stu d e n t assis t a n t s , soft w a r e , 11
  12. 12. etc. are bro u g h t to the individ u al ca m p u s . Output Measures s The CSU system employs more than 46,000 faculty members, and has approximately 450,000 students on 23 campuses. There are about 240 subject areas that offer 1,800 bachelor and master degree programs. The CSU is a major source of prepared workforce in teaching, art, science, engineering, agriculture, and nursing (CSU, 2003). The faculty and students across the system enjoy the technological advancements and the services the VR library offers, either through the use of visual materials in the library, on the web, and through art history courses in class or online. c The VRL databases across the CSU system include tens of thousands of digital images with attached bibliographic information produced at considerable cost. The digital images are being used many times by instructors in the classrooms, and countless times by students on secured websites. The images are offered via digital assets management software available at all time locally at the VR library. Most databases are searchable, allow for multimedia presentation, and conform to professional
  13. 13. Va lu in g t h e C SU VRSs M . H e lfm a n13 VRA Sa n D ie g o 2 0 0 8 c a t a lo g in g s t a n d a r d s . c Th e C SU VRSs w o r k in c o lla b o r a t io n t o a d v a n c e p r o fe s s io n a l d e v e lo p m e n t a n d e d u c a t io n a l g o a ls . C u r a t o r s c o n t r ib u t e t o t h e IM A G E P r o je c t , a Sa n J o s e St a t e U n iv e r s it y (SJ SU ) b a s e d d ig it a l p r o je c t h e a d e d b y D r . K a t h le e n C o h e n , b y d o n a t in g im a g e s , c a t a lo g in g , a n d s u p e r v is in g SJ SU Sc h o o l o f L ib r a r y a n d In fo r m a t io n Sc ie n c e (SL IS) in t e r n s . Th e C SU VRSs a r e a c t iv e p a r t ic ip a n t s in t h e Vis u a l Re s o u r c e s A s s o c ia t io n (VRA ) p r o fe s s io n a l a c t iv it ie s . Compensation According to the California State University job specifications, the Visual Resource Specialist (VRS) minimum compensation for a full time position is at $2,791 a month, and the maximum compensation is at $4,784 a month ($33,492 to $57,408 annually), (CSU HR web site, 2006). 13
  14. 14. Tw o C SU c a m p u s e s r e c la s s ifie d t h e c u r a t o r p o s it io n t o r e t a in a n d / o r a t t r a c t c a n d id a t e s w it h c o m p e n s a t io n p a c k a g e s t h a t r e fle c t t h e c h a n g e s in m a r k e t s a la r y . A fo r m e r m e m b e r o f t h e C SU c u r a t o r s w a s r e c e n t ly r e c la s s ifie d a s In s t r u c t io n a l Su p p o r t Te c h n ic ia n III w it h s a la r y r a n g e s b e t w e e n m in im u m o f $ 4 0 ,5 3 6 t o m a x im u m o f $ 7 2 ,9 6 0 a y e a r . A n o t h e r VRS p o s it io n w a s a d v e r t is e d a s a n In fo r m a t io n Te c h n o lo g y C o n s u lt a n t w it h a s a la r y r a n g e b e t w e e n $ 4 1,0 8 8 t o $ 118 ,8 0 0 a y e a r . (A ft e r 11 y e a r s o f s e r v ic e a n d m in im a l im p r o v e m e n t in c o m p e n s a t io n , t h e p r e v io u s VRS le ft fo r a h ig h e r p a y in g p o s it io n .) Th e jo b d e s c r ip t io n fo r a ll t h r e e c la s s ific a t io n s is s im ila r . A s u r v e y c o n d u c t e d b y t h e A r t L ib r a r ie s So c ie t y o f N o r t h A m e r ic a (A RL ISN A ), s h o w s t h a t t h e h ig h e s t lib r a r ia n s a la r y in a n a c a d e m ic s e t t in g is $ 10 0 ,0 0 0 , t h e m e d ia n is a t $ 4 6 ,4 6 6 .7 3 , a n d t h e lo w e s t is a t $ 12 ,0 0 0 a n n u a lly (D o o d s , K . & B a ll, H ., 2 0 0 5 ). H o w e v e r , a VR c u r a t o r ’ s n a t io n a l h ig h e s t s a la r y s t a n d s a t $ 6 4 ,0 0 0 a n d lo w e s t a t $ 12 ,0 0 0 a y e a r (p r e s u m a b ly fo r a
  15. 15. Valuin g the CSU VRSs M. Helf m a n 15 VRA San Die g o 20 0 8 par t tim e po siti o n ). The fact is that the annu al natio n al salary is $6, 5 9 2 high e r than the CSU ma xi m u m co m p e n s a t i o n for the sa m e posi ti o n (CSU, 20 0 8 ) . Belo w you will find tabl e s to illustr a t e this infor m a t i o n . The Califo r ni a Stat e Unive r si t y offe r s the follo w i n g ben e fi t s: fa mily me di c a l , den t al and vision co v e r a g e , pre tax savin g 15
  16. 16. ac c o u n t s , vario u s retir e m e n t plan s, me d i c a l leav e plan, sick leav e and vac a ti o n , and oth e r leave plan s. A fee w aiv e r pro g r a m is offe r e d to e m p l o y e e s with per m a n e n t sta tu s (CSU Em pl o y e e ben e fi t s, 20 0 8 ) . Conclusion n Over the last few years digital work has increased while analog work still continues (though to a lesser degree) a There is no CSU system wide image delivery and storage technology. t There is a need to promote the VRS profession and the VRL services on the CSU system level as well as on local campuses level. Only two campuses recognize the need to upgrade the curator’s position, due to the position reclassification the compensation gap is increasing within the CSU VRS group members and within the VRS profession at large. Promoting VR Library – Suggestions s VRSs are encouraged to do a self-evaluation with the following elements: Environmental Scan, Contribution, Output Measures, and Compensation. This format of self- evaluation will educate supervisors and department chairs of the VRSs value to the department, and will exhibit the complexity of duties and services accompanying this position.
  17. 17. Va lu in g t h e C SU VRSs M . H e lfm a n17 VRA Sa n D ie g o 2 0 0 8 V U s e a ll p o s s ib le c o m m u n ic a t io n t e c h n o lo g y t o a d v e r t is e a n d a d v o c a t e fo r t h e VRL . U s e W EB 2 .0 t e c h n o lo g ie s lik e b lo g s , w ik is a n d o t h e r t o o ls lik e w e b s it e s , n e w s le t t e r s , a n d a lin k t o m a in lib r a r y w e b s it e s t o in fo r m o f lib r a r y s e r v ic e s , a n d t o e n c o u r a g e c o m m u n it y in p u t . s In c r e a s e n e t w o r k in g w it h a d m in is t r a t o r s . I Re q u e s t a s e s s io n w it h A RTs t o r r e p r e s e n t a t iv e s t o fin d w a y s t o m a x im iz e t h e u s a g e o f t h is r e s o u r c e . P a s s k n o w le d g e t o o t h e r s b y o ffe r in g c o n t in u o u s t r a in in g s e s s io n s t o s t u d e n t s a n d fa c u lt y m e m b e r s o n h o w t o u s e A RTs t o r . A C o lla b o r a t e w it h t h e u n iv e r s it y lib r a r y fo r s h a r e d r e s o u r c e s , a n d t o e x p a n d n e t w o r k in g w it h in flu e n t ia l in d iv id u a ls o n c a m p u s . i In c r e a s e fu n d in g b y g r a n t w r it in g . I O ffe r v is u a l a n d m e d ia lit e r a c y in s t r u c t io n t o s t u d e n t s a n d fa c u lt y . f U s e p r o fe s s io n a l t o o ls t o e n h a n c e VR lib r a r y p o s it io n (St r a t e g ic p la n a n d fiv e y e a r p la n ). ( A d ju s t t o u s e r ’ s n e e d s , e m b r a c e y o u r r e s o u r c e s (A RTs t o r , G o o g le , u n iv e r s it y lib r a r y ). ( A b o v e a ll r e a c h o u t t o t h e c o m m u n it y : C O M M U N IC A TE a n d C O L L A B O RA TE. 17
  18. 18. Refe r e n c e s Califo r ni a Stat e Unive r si ty. Ab o u t the CSU. Califo r ni a Stat e Unive r si t y. http :/ / c s u c a r e e r s . c a l s t a t e . e d u / A b o u t_ t h e _ C S U. a s p (ac c e s s e d Ma r c h 5, 20 0 8 ) Califo r ni a Stat e Unive r si ty. Classification Standards. California State University. http://www.calstate.edu/HRAdm/Classification/CS-9.shtml (accessed March 1, 2008) California State University. CSU salary schedule. California State University. http://www.calstate.edu/HRAdm/SalarySchedule/salary.a spx (accessed March 3, 2008) CSU East Bay. Employee Benefits. 2008. CSU East Bay. http:// www.aba.csueastbay.edu/HR/benefits.htm (accessed March 4, 2008) Dodds, K., and H. Ball. 2005. Resources. Visual Resources Association. http://www.vraweb.org/resources.html#general (accessed March 5, 2008)
  19. 19. Va lu in g t h e C SU VRSs M . H e lfm a n19 VRA Sa n D ie g o 2 0 0 8 Sa n J o s e St a t e U n iv e r s it y W o r ld im a g e s . C IEL O . Sa n J o s e St a t e U n iv e r s it y . h t t p :/ / w o r ld im a g e s .s js u .e d u / k io s k / c ie lo .h t m (a c c e s s e d M a r c h 2 , 2 0 0 8 ) Vis u a l Re s o u r c e s A s s o c ia t io n . VRAweb. http://vraweb.org/ (accessed March 4, 2008) WorldImages. San Jose State University. http://worldart.sjsu.edu/ (accessed March 4, 2008) 19

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