SlideShare a Scribd company logo
1 of 3
Vincent Robert Cicchino
187 Oak Circle  Leesport, PA 19533  (484) 671-2414 vincent.cicchino@gmail.com
CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT
LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER
PROFILE:
Accomplished leader with a 20+ year career of delivering exceptional results with superior quality and meeting
budgetary and time constraints. An exceptional leader, team builder, communicator, collaborator and negotiator
with an entrepreneurial spirit and a strong network of industry contacts. Significant expertise in facilities and
campus master planning. Led $12.2B in construction world wide. Expert in asset management, operational
optimization and compliance management.
(TJC, NFPA, OSHA, ADA, OSPOD+)
Skills Summary
 Master Planning
 Capital Planning
 Project Management
 Infrastructure/Eng.
 Campus and Grounds
 Asset Management
 Real Estate
 Presentations
 Safety/Compliance
 Fleet and Parking
 Customer Management
 Community Relations
 Security/Police
 Environmental Services
 Laundry
Professional Experience
 Member of senior leadership responsible for all facilities and facility support services.
 Financial accountability for all facilities related operational and capital program planning.
 Responsible for ensuring effective communications to senior management and Board of Trustees
on key performance indicators through monthly financial and progress dashboard reporting.
 Evaluate all existing plans, programs and processes. Identify those requiring updating and or
improvements.
 Prioritize opportunities for improvements and establish measured mitigation plans.
 Identify synergy opportunities for facilities support services through improved collaboration and
communications.
 Through improved collaboration, identify value for money cost savings opportunities.
Customer Service, Marketing and Problem Solving
 Reviews from key facility services customers revealed significant customer concerns related to
service request turnaround times. Key customers noted facilities operations should take a more
pro active approach to facility service needs thereby allowing the customer to spend more time
doing their jobs.
 Responding to customer requirements and seeking more efficient facility services operational
processes. A market-based proactive facilities management program was created.
 This program is called Do It Now (DIN) Facilities Management Program consisting of the
following:
• Identify facilities management personnel who have technical and customer service skills.
• Make daily contact with designated key customer representatives.
• Each day the Do It Now (DIN) facilities management representative will ask if there is
anything requiring facilities management attention.
• Small needs will be done immediately, larger needs will be relayed by the Do It Now
representative to others within facility management team.
Vincent Robert Cicchino
Résumé, Page Two
Customer Service, Marketing and Problem Solving, continued
• Facilities management has a responsibility of maintaining adequate documentation and
records of each transaction.
• As a result of the Do It Now facility management representative meeting each day with
key customer representatives, this routine and scheduled interaction offers an opportunity
for more personal customer service and greatly improved communications while
embracing proactive facilities management…
The Do It Now (DIN) program has been in use at multiple large facilities for many years now with
outstanding customer results.
The Do It Now (DIN) program is the only facility services program which has been awarded a US.
Trademark in 2008 registration # 2, 519, 226
Employment History
Hamad Medical Corporation, Doha Qatar
Deputy Chief Health Facilities Development
2013 - Present
Medical Project Control LLC, Miami Florida
Vice President Operations (Owner Operator)
2010 - 2012
Baptist Health of South Florida, Miami Florida
Assistant Vice President Corporate Construction and Facilities Management
2008 - 2010
Kaiser Permanente, Pasadena California
National Facilities Services Team Leader, Southern California
2006 - 2008
Education
Breyer State University, Los Angeles California
Master of Business Administration - 2004
GPA: 3.89/4.0
Century University, Albuquerque New Mexico
BS. Engineering Sciences - 1987
GPA: 3.6/4.0
International Facilities Management Association
Certified Facilities Manager – 1994 (Active)
Licensing Bureau Chicago
Stationary Engineer’s License # E-58924
1980 (Active)
187 Oak Circle  Leesport, PA. 19533  (484) 671-2414  vincent.cicchino@gmail.com
CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT  LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER

More Related Content

What's hot (19)

CTan
CTanCTan
CTan
 
Assistant Manager Operations
Assistant Manager OperationsAssistant Manager Operations
Assistant Manager Operations
 
Manoj G Nair.docx ( New Format )
Manoj G Nair.docx ( New Format )Manoj G Nair.docx ( New Format )
Manoj G Nair.docx ( New Format )
 
QCV
QCVQCV
QCV
 
Hotel operations audits brouc
Hotel operations audits broucHotel operations audits brouc
Hotel operations audits brouc
 
JINSON
JINSONJINSON
JINSON
 
Nisreen_HaddadCV
Nisreen_HaddadCVNisreen_HaddadCV
Nisreen_HaddadCV
 
MS Cv
MS Cv  MS Cv
MS Cv
 
Chapter 2: Front Office and the Guests: Planning for Quality Service
Chapter 2: Front Office and the Guests: Planning for Quality ServiceChapter 2: Front Office and the Guests: Planning for Quality Service
Chapter 2: Front Office and the Guests: Planning for Quality Service
 
Maivel Riad_CV
Maivel Riad_CVMaivel Riad_CV
Maivel Riad_CV
 
Tequilla Dingle Resume
Tequilla Dingle ResumeTequilla Dingle Resume
Tequilla Dingle Resume
 
Tequilla Dingle Resume
Tequilla Dingle ResumeTequilla Dingle Resume
Tequilla Dingle Resume
 
Jairaj SR C V
Jairaj SR C VJairaj SR C V
Jairaj SR C V
 
Ravi Patel_Sr. Analyst_UPS_AP
Ravi Patel_Sr. Analyst_UPS_APRavi Patel_Sr. Analyst_UPS_AP
Ravi Patel_Sr. Analyst_UPS_AP
 
JAS
JASJAS
JAS
 
sony Gajendra
sony Gajendrasony Gajendra
sony Gajendra
 
Chapter 3: Overview of The Front Office Dept
Chapter 3: Overview of The Front Office DeptChapter 3: Overview of The Front Office Dept
Chapter 3: Overview of The Front Office Dept
 
Godfred Asare-Sintim Kofi CV '16
Godfred Asare-Sintim Kofi CV '16Godfred Asare-Sintim Kofi CV '16
Godfred Asare-Sintim Kofi CV '16
 
Shantria Williams Resume-2
Shantria Williams Resume-2Shantria Williams Resume-2
Shantria Williams Resume-2
 

Viewers also liked

Top 8 facilities engineer resume samples
Top 8 facilities engineer resume samplesTop 8 facilities engineer resume samples
Top 8 facilities engineer resume sampleshutesgedi
 
Level I CFA Exam 2017 Curriculum Updates
Level I CFA Exam 2017 Curriculum UpdatesLevel I CFA Exam 2017 Curriculum Updates
Level I CFA Exam 2017 Curriculum UpdatesWiley
 
21 hvac design manual
21 hvac design manual21 hvac design manual
21 hvac design manualbhattbhai
 
Cooling load calculations and principles
Cooling load calculations and principlesCooling load calculations and principles
Cooling load calculations and principlesDheiy Myth
 
HVAC Cooling Load Calculation
HVAC Cooling Load CalculationHVAC Cooling Load Calculation
HVAC Cooling Load CalculationOrange Slides
 
PMP Chap 7 - Project Cost Management - Part 1
PMP Chap 7 - Project Cost Management - Part 1PMP Chap 7 - Project Cost Management - Part 1
PMP Chap 7 - Project Cost Management - Part 1Anand Bobade
 

Viewers also liked (11)

Vishnu Facility Engineer CV
Vishnu Facility Engineer CVVishnu Facility Engineer CV
Vishnu Facility Engineer CV
 
Top 8 facilities engineer resume samples
Top 8 facilities engineer resume samplesTop 8 facilities engineer resume samples
Top 8 facilities engineer resume samples
 
Level I CFA Exam 2017 Curriculum Updates
Level I CFA Exam 2017 Curriculum UpdatesLevel I CFA Exam 2017 Curriculum Updates
Level I CFA Exam 2017 Curriculum Updates
 
21 hvac design manual
21 hvac design manual21 hvac design manual
21 hvac design manual
 
Gate mathematics
Gate mathematicsGate mathematics
Gate mathematics
 
Cooling load calculations and principles
Cooling load calculations and principlesCooling load calculations and principles
Cooling load calculations and principles
 
Duct design
Duct designDuct design
Duct design
 
HVAC Sysems & AHU
HVAC Sysems & AHUHVAC Sysems & AHU
HVAC Sysems & AHU
 
HVAC Cooling Load Calculation
HVAC Cooling Load CalculationHVAC Cooling Load Calculation
HVAC Cooling Load Calculation
 
Building maintenance
Building maintenanceBuilding maintenance
Building maintenance
 
PMP Chap 7 - Project Cost Management - Part 1
PMP Chap 7 - Project Cost Management - Part 1PMP Chap 7 - Project Cost Management - Part 1
PMP Chap 7 - Project Cost Management - Part 1
 

Similar to CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER

SheilaOConnor. Functional.Resume8.16
SheilaOConnor. Functional.Resume8.16SheilaOConnor. Functional.Resume8.16
SheilaOConnor. Functional.Resume8.16Sheila OConnor
 
CV for Neil Fulton as of 10_2013
CV for Neil Fulton as of 10_2013CV for Neil Fulton as of 10_2013
CV for Neil Fulton as of 10_2013Neil Fulton
 
DAVID SALAZAR Updated Resume
DAVID SALAZAR Updated ResumeDAVID SALAZAR Updated Resume
DAVID SALAZAR Updated ResumeDavid Salazar
 
Resume for Blair Pack
Resume for Blair PackResume for Blair Pack
Resume for Blair PackBlair Pack
 
Joseph Fontana's Resume
Joseph Fontana's ResumeJoseph Fontana's Resume
Joseph Fontana's ResumeJoseph Fontana
 
Rakesh rathod resume june 2016
Rakesh rathod resume  june 2016Rakesh rathod resume  june 2016
Rakesh rathod resume june 2016Rakesh Rathod
 
David Eby 10022009
David Eby 10022009David Eby 10022009
David Eby 10022009guest239ae7
 
RESUME AJ CROSS
RESUME AJ CROSSRESUME AJ CROSS
RESUME AJ CROSSAJ Cross
 
Resume_Wilson_Gregory
Resume_Wilson_GregoryResume_Wilson_Gregory
Resume_Wilson_GregoryGreg Wilson
 
Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon Watson
 
Essig, Ileana EXPANDED RESUME
Essig, Ileana EXPANDED RESUMEEssig, Ileana EXPANDED RESUME
Essig, Ileana EXPANDED RESUMEIleana Essig
 
TS MORTGAGE RESUME 2016
TS MORTGAGE RESUME 2016TS MORTGAGE RESUME 2016
TS MORTGAGE RESUME 2016Tonya Shelby
 
Brian Nov. 11 2
Brian Nov. 11 2Brian Nov. 11 2
Brian Nov. 11 2jazzpulse
 

Similar to CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER (20)

Mitchell meyer 2014
Mitchell meyer 2014Mitchell meyer 2014
Mitchell meyer 2014
 
DW_ 2017_Resume
DW_ 2017_ResumeDW_ 2017_Resume
DW_ 2017_Resume
 
Breidor Service Group Introduction
Breidor Service Group IntroductionBreidor Service Group Introduction
Breidor Service Group Introduction
 
SheilaOConnor. Functional.Resume8.16
SheilaOConnor. Functional.Resume8.16SheilaOConnor. Functional.Resume8.16
SheilaOConnor. Functional.Resume8.16
 
CV for Neil Fulton as of 10_2013
CV for Neil Fulton as of 10_2013CV for Neil Fulton as of 10_2013
CV for Neil Fulton as of 10_2013
 
DAVID SALAZAR Updated Resume
DAVID SALAZAR Updated ResumeDAVID SALAZAR Updated Resume
DAVID SALAZAR Updated Resume
 
Abhilasha K Resume
Abhilasha K ResumeAbhilasha K Resume
Abhilasha K Resume
 
Ini-Isangedighi-Resume-LPL
Ini-Isangedighi-Resume-LPLIni-Isangedighi-Resume-LPL
Ini-Isangedighi-Resume-LPL
 
Resume for Blair Pack
Resume for Blair PackResume for Blair Pack
Resume for Blair Pack
 
Joseph Fontana's Resume
Joseph Fontana's ResumeJoseph Fontana's Resume
Joseph Fontana's Resume
 
Rakesh rathod resume june 2016
Rakesh rathod resume  june 2016Rakesh rathod resume  june 2016
Rakesh rathod resume june 2016
 
Resume
ResumeResume
Resume
 
David Eby 10022009
David Eby 10022009David Eby 10022009
David Eby 10022009
 
RESUME AJ CROSS
RESUME AJ CROSSRESUME AJ CROSS
RESUME AJ CROSS
 
Resume_Wilson_Gregory
Resume_Wilson_GregoryResume_Wilson_Gregory
Resume_Wilson_Gregory
 
Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016Shannon K Watson Resume 9-08-2016
Shannon K Watson Resume 9-08-2016
 
Essig, Ileana EXPANDED RESUME
Essig, Ileana EXPANDED RESUMEEssig, Ileana EXPANDED RESUME
Essig, Ileana EXPANDED RESUME
 
TS MORTGAGE RESUME 2016
TS MORTGAGE RESUME 2016TS MORTGAGE RESUME 2016
TS MORTGAGE RESUME 2016
 
Anthony_Scianna_Resume
Anthony_Scianna_ResumeAnthony_Scianna_Resume
Anthony_Scianna_Resume
 
Brian Nov. 11 2
Brian Nov. 11 2Brian Nov. 11 2
Brian Nov. 11 2
 

Recently uploaded

Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingGiuseppe De Simone
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 

Recently uploaded (20)

Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful Thinking
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 

CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER

  • 1. Vincent Robert Cicchino 187 Oak Circle  Leesport, PA 19533  (484) 671-2414 vincent.cicchino@gmail.com CONSTRUCTION AND FACILITIES MANAGEMENT EXPERT LICENSED OPERATING ENGINEER, CERTIFIED FACILITY MANAGER PROFILE: Accomplished leader with a 20+ year career of delivering exceptional results with superior quality and meeting budgetary and time constraints. An exceptional leader, team builder, communicator, collaborator and negotiator with an entrepreneurial spirit and a strong network of industry contacts. Significant expertise in facilities and campus master planning. Led $12.2B in construction world wide. Expert in asset management, operational optimization and compliance management. (TJC, NFPA, OSHA, ADA, OSPOD+) Skills Summary  Master Planning  Capital Planning  Project Management  Infrastructure/Eng.  Campus and Grounds  Asset Management  Real Estate  Presentations  Safety/Compliance  Fleet and Parking  Customer Management  Community Relations  Security/Police  Environmental Services  Laundry Professional Experience  Member of senior leadership responsible for all facilities and facility support services.  Financial accountability for all facilities related operational and capital program planning.  Responsible for ensuring effective communications to senior management and Board of Trustees on key performance indicators through monthly financial and progress dashboard reporting.  Evaluate all existing plans, programs and processes. Identify those requiring updating and or improvements.  Prioritize opportunities for improvements and establish measured mitigation plans.  Identify synergy opportunities for facilities support services through improved collaboration and communications.  Through improved collaboration, identify value for money cost savings opportunities. Customer Service, Marketing and Problem Solving  Reviews from key facility services customers revealed significant customer concerns related to service request turnaround times. Key customers noted facilities operations should take a more pro active approach to facility service needs thereby allowing the customer to spend more time doing their jobs.  Responding to customer requirements and seeking more efficient facility services operational processes. A market-based proactive facilities management program was created.  This program is called Do It Now (DIN) Facilities Management Program consisting of the following: • Identify facilities management personnel who have technical and customer service skills. • Make daily contact with designated key customer representatives. • Each day the Do It Now (DIN) facilities management representative will ask if there is anything requiring facilities management attention. • Small needs will be done immediately, larger needs will be relayed by the Do It Now representative to others within facility management team.
  • 2. Vincent Robert Cicchino Résumé, Page Two Customer Service, Marketing and Problem Solving, continued • Facilities management has a responsibility of maintaining adequate documentation and records of each transaction. • As a result of the Do It Now facility management representative meeting each day with key customer representatives, this routine and scheduled interaction offers an opportunity for more personal customer service and greatly improved communications while embracing proactive facilities management… The Do It Now (DIN) program has been in use at multiple large facilities for many years now with outstanding customer results. The Do It Now (DIN) program is the only facility services program which has been awarded a US. Trademark in 2008 registration # 2, 519, 226 Employment History Hamad Medical Corporation, Doha Qatar Deputy Chief Health Facilities Development 2013 - Present Medical Project Control LLC, Miami Florida Vice President Operations (Owner Operator) 2010 - 2012 Baptist Health of South Florida, Miami Florida Assistant Vice President Corporate Construction and Facilities Management 2008 - 2010 Kaiser Permanente, Pasadena California National Facilities Services Team Leader, Southern California 2006 - 2008 Education Breyer State University, Los Angeles California Master of Business Administration - 2004 GPA: 3.89/4.0 Century University, Albuquerque New Mexico BS. Engineering Sciences - 1987 GPA: 3.6/4.0 International Facilities Management Association Certified Facilities Manager – 1994 (Active) Licensing Bureau Chicago Stationary Engineer’s License # E-58924 1980 (Active) 187 Oak Circle  Leesport, PA. 19533  (484) 671-2414  vincent.cicchino@gmail.com