Methods of training


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Methods of training

  2. 2. Introduction  Choice of training methods is generally influenced by the these factors:  Objectives of a training programme  Time available  Cost involved  Participant’s level of understanding and previous experience  Size of group  Facilities available
  4. 4. COGNITIVE METHODS  Cognitive methods are more of giving theoretical training to the trainees.  The various methods under Cognitive approach provide the rules for how to do something, written or verbal information, demonstrate relationships among concepts, etc.  FOCUSES- changes in knowledge and attitude by learning.
  5. 5. Methods of Cognitive approach  Lectures  Demonstrations  Discussions  Computer Based Training (CBT)
  6. 6. Lectures  It is a formal verbal presentation of information to the trainees by expert company executives or professional lecturers  Lecture is given to enhance the knowledge of listener or to give him the theoretical aspect of a topic  It is difficult to imagine training without lecture format.  There are some variations in Lecture method.  The variation here means that some forms of lectures are interactive while some are not.
  7. 7.  Main features of Lecture  Less expensive  Can be reached large number of people at once  Knowledge building exercise  Less effective
  8. 8. Demonstration  This method is a visual display of how something works or how to do something.  Essential while introducing new products or new selling techniques  Helps the focusing their attention on critical aspects of the task  Accompanied by the discussion or lecture to make it more effective
  9. 9. Discussion method  Discussion method is a two-way flow of communication, i.e.  knowledge in the form of lecture is communicated to trainees  Then understanding is conveyed back by trainees to trainer.  In panel discussion, leader presents the sales problem, calls upon each member to comment, then closes the discussion and summarises the views of the panel.
  10. 10. Computer Based Training  CBT is an alternative to classroom based training.  Providing training to employees through Intranet or Internet.  CBT does not require face-to-face interaction with a human trainer.
  11. 11.  Benefits of CBT  Reduces the cost of training  Allows the trainee to master trainee  Affords privacy of learning  Increases access to training  Reduces trainee learning time
  12. 12. BEHAVIORAL METHODS  Behavioral methods are more of giving practical training to the trainees  These methods are best used for skill development.
  13. 13. Methods of Behavioural approach Games and Simulations  Game is defined as spirited activity or exercise in which trainees compete with each other according to the defined set of rules.  Simulation is creating computer versions of real- life games.  It is about imitating or making judgment or opining how events might occur in a real situation.
  14. 14. Methods of Games and Simulation: Behavior Modeling Business Games Case Studies In-basket technique Role Plays
  15. 15. Behavior Modeling  In this method, some kind of process or behavior is videotaped and then is watched by the trainees.  The trainees first observe the behavior modeled in the video and then reproduces the behavior on the job.
  16. 16. Business Games  These are based on the set of rules, procedures, plans, relationships and principles.  In the Business Games, trainees are given some information that describes a particular situation and are then asked to make decisions that will best suit in the favour of the company.  And then the system provides the feedback about the impact of their decisions.  Again, on the basis of the feedback, they are asked to make the decisions again.  This process continues until some meaningful results do not come out.
  17. 17. Case Studies  The trainee is given with some written material, and the some complex situations of a real or imaginary organization.  The trainee then makes certain judgement about the case by identifying and giving possible solutions to the problem.
  18. 18. In-Basket Techniques  Also known as In-tray method  The trainee is presented with a pack of papers and files in a tray containing administrative problems and is asked to take decisions on these within a stipulated time.  The decisions taken by the trainees are compared with one another.  The trainees are provided feedback on their performance.
  19. 19. Role Play  Role play is a simulation in which each participant is given a role to play.  Information is given to trainees related to:  description of the role  concerns  objectives  responsibilities etc.  Some real life situations are presented before them and they are asked to act out the way in which the circumstances might reach an appropriate conclusion through the play.