Villit company profile

1,163 views

Published on

www.villit.com

Published in: Business, Technology
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,163
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
0
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Villit company profile

  1. 1. VILLIT Solutions A RURAL BPO VILLAGE, LIFE & INFORMATION TECHNOLOGY
  2. 2. Mission & Vision Mission: We aim to create more BPO centers offering training and employment to youth in rural India, thereby delivering cost-effective, quality driven, requirement-oriented and value-added solutions and other related services, hence providing competitive advantage to customers Vision: Our Vision is to stop rural to urban migration and improve the socio-economic condition by providing employment opportunities in rural India.
  3. 3. Corporate Profile VILLIT Solutions is a Total Business Solutions provider with services ranging from BPO & Content Conversion, Software Development, Data Processing, Networking and Manpower Support. Our experience and expertise enable us to provide solutions that are delivered with certainty and on time and within defined budgets. We ensure high quality and cost-effective IT solutions through a highly competent and dedicated team of IT specialists.
  4. 4. Why VILLIT Solutions? On an estimate, 70% of India's population resides in rural areas & yet it generates only 26 % of the GDP Around 130 million rural skilled workers are still unemployed due to lack of opportunities in rural India VILLIT Solutions is driving the business with a social mission,. with the aim to build a profitable business model for private sector and at the same time harnessing the rural youth population available. This is a win-win situation for the community and the private sector.
  5. 5. Corporate Social Responsibility Corporate companies often view CSR activities as a cost that is linked to charitable connotations. Associating with VILLIT Solutions, CSR would be an opportunity which would pay back the corporate company in hard cash. This association will be a strong social and business case. Corporate companies can redefine their CSR strategy by outsourcing their back office services to VILLIT Solutions and gain a competitive edge through a 40-60% cost benefit. Corporate India's involvement in VILLIT Solutions’ social mission will be a giant step towards creating social value in rural India by employment generation & livelihood improvement.
  6. 6. Advantages for the Clients <ul><li>Relatively lower costs as overheads are far lower, hence Highly Competitive rates for the services with no compromise on quality and timeliness </li></ul><ul><li>Meaningful Social Responsibility Program for corporate entities ( CSR program ) </li></ul><ul><li>Availability of excellent Infrastructure with highly committed and talented workforce </li></ul><ul><li>Provide easy and comprehensive access to the unexplored rural markets </li></ul><ul><li>Availability of customized training and mentoring programs to ensure that employees are capable to work on complex client requirements </li></ul><ul><li>Lower operating cost and hence increased industry competitiveness </li></ul>
  7. 7. References <ul><li>Mr. Ashok Kumar Manoli, Principal Secretary to Government Information Technology, Bio-Technology & Science & Technology Dept </li></ul><ul><li>Mr. Arvind Jannu, Managing Director, KEONICS </li></ul><ul><li>KBITS ( Karnataka Biotechnology & Information Technology Services ) </li></ul>
  8. 8. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  9. 9. Service Portfolio <ul><li>Data Entry & Data Capture ◄ </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  10. 10. Data Entry & Data Capture Bulk Data Processing, Data Capture & Manual Entry with very high accuracy in the following sectors - <ul><li>Payroll </li></ul><ul><li>Logistics </li></ul><ul><li>Income Tax Application Forms </li></ul><ul><li>Market Research & Surveys </li></ul><ul><li>Processing of Fixed Deposits & Financial Schemes </li></ul><ul><li>ID Card Processing </li></ul><ul><li>Financial Accounting </li></ul>
  11. 11. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion ◄ </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  12. 12. PDF Conversion <ul><li>Conversion of scanned images to PDF Files </li></ul><ul><li>PDF files enabled with Text Searchable features </li></ul><ul><li>Enhancements of Scanned Images </li></ul><ul><li>Image Touch Up with Scanfix & Adobe Photoshop </li></ul>
  13. 13. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing ◄ </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  14. 14. Forms Processing <ul><li>Capturing of Document Data with OCR/ICR/OMR </li></ul><ul><li>Data Repair of captured data </li></ul><ul><li>Data Validation of captured data </li></ul><ul><li>Data, Image and 2D barcode processing from structured and unstructured documents </li></ul><ul><li>Processed data is available in customer-specific formats (ACII,XML,CSV or any database) </li></ul>
  15. 15. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages ◄ </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  16. 16. Conversion to Markup Languages <ul><li>Conversion of textual content into XML/SGML as per client’s DTD (Document Type Definition) </li></ul><ul><li>Analysis of Text Contents </li></ul><ul><li>Incorporation of XML/SGML tags </li></ul><ul><li>Parser Validation of tagged data with custom built application software </li></ul>
  17. 17. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing ◄ </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others </li></ul>
  18. 18. Word Processing <ul><li>Keying of Textual content </li></ul><ul><li>Proof Reading for Spelling & Grammar </li></ul><ul><li>Page Layout and Document Formatting with proper font usage </li></ul><ul><li>Special formatting with inclusion of Equations, Graphs, Images and Charts to get desired effect as per customer requirement </li></ul>
  19. 19. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning ◄ </li></ul><ul><li>Others </li></ul>
  20. 20. High Volume Document Scanning <ul><li>State-of-art scanning gadgets ensuring high quality scanning </li></ul><ul><li>Quality Images for optimal OCP/ICR read rate </li></ul><ul><li>Post scanning Touch Up using imaging software </li></ul><ul><li>Operator attended Visual Interception </li></ul><ul><li>Short Turn Around Time (TAT) </li></ul>
  21. 21. Service Portfolio <ul><li>Data Entry & Data Capture </li></ul><ul><li>PDF Conversion </li></ul><ul><li>Form Processing </li></ul><ul><li>Conversion to Markup Languages </li></ul><ul><li>Word Processing </li></ul><ul><li>High Volume Document Scanning </li></ul><ul><li>Others ◄ </li></ul>
  22. 22. Other Services VILLIT Solutions also has expertise in the following services <ul><li>Order Taking </li></ul><ul><li>Inquiry Handling </li></ul><ul><li>Answering Service </li></ul><ul><li>Customer Service </li></ul><ul><li>Help Desk Support </li></ul><ul><li>Technical Support Services </li></ul><ul><li>Remote Receptionist </li></ul><ul><li>Sales and Marketing </li></ul><ul><li>Product/Service Promotion </li></ul><ul><li>Voice Broadcast </li></ul><ul><li>Mail Response activities </li></ul><ul><li>Live chat support </li></ul><ul><li>Customization </li></ul><ul><li>Testing of applications </li></ul>
  23. 23. Generalized Work Flow Process
  24. 24. Quality Assurance Plan <ul><li>Quality Objective : up to 99.99 % accuracy per field </li></ul><ul><li>An internal record will be maintained on % of verification errors (physical as well as program-detected) </li></ul><ul><li>Supervisor will Maintain Check / Edit List and Exception List of all Input batches. Traces of correction will be verified by the Quality Reviewer with random inspection of data based on such lists. </li></ul><ul><li>Creation of appropriate samples, sample checking and reporting to Internal Quality Review Team </li></ul><ul><li>Generation of Daily Quality Assurance Report </li></ul>
  25. 25. Exception Processing Plan <ul><li>Find out all exceptions due to legibility or quality of ‘bad shape’ Input and note them. </li></ul><ul><li>Keep a count of all ‘bad shape’ exceptions. </li></ul><ul><li>Notify Client on turn around time for data entry of such Inputs. </li></ul><ul><li>Contact Client and resolve such exceptions. </li></ul><ul><li>Upload Exception Data File on to the FTP Server daily. </li></ul>
  26. 26. Organizational Roles <ul><li>An overall Project Manager will be in charge of Project Team and will interact with the client. </li></ul><ul><li>A Program Support Team (if application has to be developed in-house) of 1 to 2 programmers will directly report to the Project Manager. </li></ul><ul><li>Supervisors will report to the Project Manager. </li></ul><ul><li>Each Supervisor will have 5 Project Associates, 2 to 3 Checkers and one Computer Operator reporting to him. </li></ul><ul><li>A Quality Reviewer reporting to the Project Manger will carry out overall checking and random inspection for Quality Assurance </li></ul>
  27. 27. Project Hierarchy
  28. 28. Security & Storage <ul><li>At transmission, processing and archiving stages </li></ul><ul><li>Access to Data Processing Systems by authorized persons only </li></ul><ul><li>Access to Data Base by authorized persons with appropriate rights of operation </li></ul><ul><li>Data Base Logs with traces of operations </li></ul><ul><li>Data Processing strictly as stipulated by Client </li></ul><ul><li>Physical Access Control 24 X 7 X 365 </li></ul><ul><li>Change of Super User Passwords at regular intervals </li></ul><ul><li>Maintenance of Scanned images and data files for 60 days after data entry </li></ul>
  29. 29. Infrastructure Our office and infrastructure is housed in Pavagada town of Tumkur District, Karnataka, India. [ 180kms away from Bangalore ] The setup is equipped with - <ul><li>24 X 7 X 365 Security and Access Control </li></ul><ul><li>Uninterrupted Power Supply with battery backups for Servers </li></ul><ul><li>Leased Internet connection providing instant global connectivity for text, voice, graphics and data. </li></ul><ul><li>100 seater capacity with 100 employees </li></ul>
  30. 30. Infrastructure (Contd.) <ul><li>Separate Application, Database, Mail (with Firewall) and File / Login Servers running on Windows 2000 Advanced Server operating system </li></ul><ul><li>MS-Exchange Server 2000 based mail with dedicated ids for staff, separate domain name </li></ul><ul><li>Pentium IV Workstations running Windows 2000 / Windows XP </li></ul><ul><li>Number of workstations : 100 </li></ul><ul><li>Number of Servers: 2 </li></ul>
  31. 31. Contact Info VILLIT Solutions Vinayakanagar, Near Yoginarayana Swamy temple Pavagada Town, Tumkur Dist - 561202. email – [email_address] Handphone :+(91)9900544291 ; Landline : +91 8136 244122 www.villit.com
  32. 32. Thank You We are hoping that you will afford us an opportunity to serve you. Looking forward to hear from you. Thank you, Team VILLIT Solutions

×