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The project was done as part of my summer internship at University of Applied Sciences, Western Switzerland (HES-SO) under the guidance of Prof.(Dr.) Florian Evequoz. The objective of project was to on the design an E-Government Application called CARES( Computer-Aided Requirements Engineering Software).It is a cloud-based requirements engineering (RE) tool allowing Swiss public administrations to create WTO-conform procurement documents towards their business processes.
With CARES, authorities will be able to:
• Document and model their business processes (BP) as recommended by Swiss E-Government standards
• Use the BP represented in BPMN as a basis for Requirements Engineering (RE)
• Enrich the process documentation in case BPMN would not be sufficient for RE
• Generate a complete requirements report that can be published as a request for proposal
Following a UX design lifecycle literature and online study was done and comparative analysis of the related software (Signavio) in the domain was performed. Next user interviews and contextual inquiry were carried out by travelling to Swiss cities and meeting the users from Swiss IT companies, public administrations etc. The interviews were recorded and documented. Affinity analysis of the user interviews was done and several ideas and insights were generated through Brainstorming .New goals were defined, two user personas were identified and information architecture was build. Finally prototypes were made in form of high fidelity wireframes and visuals