Meaning of cross-culturalThe meaning of cross-cultural lies in theimpact that culture has on an individual andhis community, and the effects of this impactwhen different cultures are combined. Theculture in which a person is raised plays asignificant role in shaping his values, morals,behaviors and attitudes. These characteristicsimpact how a person thinks, and what hisoverall mind-set is toward the world aroundhim. When a person is met with theprinciples and ideals of a different culture, across-cultural interaction takes place.
Cultural differencesCultural differences can become most apparentwhen people from different cultures interact sociallyor in circumstances involving business. Personalspace, demeanor, time, forms of address andgestures are possible areas where cross-culturaldifferences can come into play. For example, normssurrounding personal space can vary from culture toculture. Personal space has to do with the acceptabledistance that exists between one person and anotherduring conversational exchanges. While anAmerican may have a one- to two-foot comfortzone, someone of a different culture may considersix inches to be an acceptable personal area
CROSS CULTURE DECISION MAKINGEvery aspect of management comes along with someform of decision making. When it comes to cross-cultural decision making, a lot of difficult obstaclesmust be addressed. A decision in one culture is oftenineffective in another.
Two types of decision making processes Programmed Non programmed process.
ProgrammedThe programmed decision making process isthe most commonly used style. This entailsmaking decisions based on precedent,custom, policies and procedures, and trainingand development. This style reduces risk andstress for decision makers because a basis fora decision can be pretested for efficiency. Adisadvantage is that when an organizationsenvironment changes, the programmed basesfor decision making become obsolete.
Non programmed process.With non programmed decision making,this entails analyzing current data andinformation, obtained through asystematic investigation of the currentenvironment, for the purpose ofidentifying and solving a problem.
Steps of decsion making in weternculture(1) Through investigation, define the problem.(2) Identify a minimum criteria on which to base the decision.(3) Identify multiple viable choices.(4) Quantitatively evaluate each viable choice on the basis of each criterion.(5) Select the optimum choice.(6) Implement the choice.
problems One of the problems is reconciling the conflicting demands of a situation. Another problem is defining the level of all individuals motivation.
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