Defining the critical few metrics and opportunities
Measuring performance at all levels
Kaizen “How We Do It” Kaizen Event Week Day 1 Day 5 Day 4 Day 3 Day 2 Tool Specific Training Observe & Analyze Current Process / Begin Improvements Continued Improvements Refinement And Finalize Improvements Final Presentation Leader Meeting Leader Meeting Leader Meeting For Quality Improvement Purposes
Speaker Bio Greg Horner is an Operational Excellence Leader at Loyola University Medical Center where he is leading transformational change and utilizing lean principles to improve the staff and patient experience. Greg is an ASQ certified Six Sigma Black Belt and a student of the Toyota Production System (Lean). He has studied TPS under a 1 st generation Sensei from Toyota including the proper use of 3P and standard work. Greg is a certified systems engineer, database administrator and is currently earning a master’s degree in Enterprise Improvement and Innovation from DePaul University in Chicago.