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# Creative problem solving

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Creative problem solving techniques / strategies; Steps in creative problem solving process

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### Creative problem solving

1. 1. Creativity Problem Solving By Dr. Vijay Kr Khurana
2. 2. Problem Solving• Problem solving is a mental process which is the concluding part of the larger problem process that includes problem finding and problem shaping where problem is defined as a state of desire for the reaching of a definite goal from a present condition that either is not directly moving toward the goal, is far from it or needs more complex logic for finding a missing description of conditions or steps toward the goal.• Problem solving has been defined as a higher-order cognitive process that requires the modulation and control of more routine or fundamental skills
3. 3. Problem SolvingProblem-solving techniquesThese techniques are usually called problem solving strategies. Some of these are:• Abstraction: solving the problem in a model of the system before applying it to the real system• Analogy: using a solution that solved an analogous problem• Brainstorming: (especially by using groups of people) suggesting a large number of solutions or ideas and combining and developing them until an optimum solution is found
4. 4. Problem SolvingProblem-solving techniques .. Contd• Lateral thinking: approaching solutions indirectly and creatively• Fractionalization / Divide and conquer: breaking down a large, complex problem into smaller, solvable problems• Hypothesis testing: assuming a possible explanation to the problem and trying to prove (or, in some contexts, disprove) the assumption• Means-ends analysis: choosing an action at each step to move closer to the goal
5. 5. Problem SolvingProblem-solving techniques .. Contd• Morphological analysis: assessing the output and interactions of an entire system• Reduction: transforming the problem into another problem for which solutions exist• Research: employing existing ideas or adapting existing solutions to similar problems
6. 6. Problem SolvingProblem-solving techniques .. Contd• Root cause analysis: eliminating the cause of the problem• Trial-and-error: testing possible solutions until the right one is found• Proof: try to prove that the problem cannot be solved. The point where the proof fails will be the starting point for solving it
7. 7. What is Creative Problem Solving Approach
8. 8. What is Creative Problem Solving Approach• Problem solving usually involves application of logic and / or skills for finding solution on the plane of known / existing knowledge as under: – Done by further investigations – Done by improved skill capability – Pursued path may be complex but it is still on the same plane (perhaps expanding the plane somewhat / slightly)
9. 9. What is Creative Problem Solving Approach• Sometimes logic and / or skills may be applied to the expanded plane of knowldege by expanding it as under: – Acquisition of information along a path that fits with current reasoning – As normal scientific work
10. 10. What is Creative Problem Solving Approach• However what to do when the plane of knowledge has been totally searched and logically expanded and the problem is still not solved? This calls for creative problem solving approach.• Creative Problem Solving is a method for approaching a problem or a challenge in an imaginative and innovative way.• It is a special form of problem solving in which the solution is independently created rather than learned with assistance.• Creative problem solving always involves creativity.• Creative problem solving is a part of overall problem solving
11. 11. What is Creative Problem Solving ApproachCategories of Creative Problem Solving Techniques1. Creativity techniques designed to shift a persons mental state into one that fosters creativity….. Viz. One such popular technique is to take a break and relax or sleep after intensively trying to think of a solution.2. Creativity techniques designed to reframe the problem. …. Viz, reconsidering ones goals by asking "What am I really trying to accomplish?" can lead to useful insights.
12. 12. What is Creative Problem Solving ApproachCategories of Creative Problem Solving Techniques3. Creativity techniques designed to increase the quantity of fresh ideas. …..This approach is based on the belief that a larger number of ideas increase the chances that one of them has value.4. Creative-problem-solving techniques designed to efficiently lead to a fresh perspective that causes a solution to become obvious….. This category is useful for solving especially challenging problems.
13. 13. What is Creative Problem Solving ApproachSome examples of the creative problem solving techniques / approaches are as under:i. TRIZ, which is also known as Theory of Inventive Problem Solving (TIPS), was developed by Genrich Altshuller and his colleagues -This method is designed to foster the creation and development of patentable inventions, but is also useful for creating non-product solutions.ii. Mind mapping is a creativity technique that both reframes the situation and fosters creativity.iii. Brainstorming is a group activity designed to increase the quantity of fresh ideas..iv. Edward De Bono’s concept of lateral thinking
14. 14. What is Creative Problem Solving ApproachContd……Techniques/ approaches:• v) Dismantling or fractionalisation of problem into parts – A big problem may be difficult to diagnose and deal. However its complexility can be reduced by dimantling / fractionalizing it into smaller parts. Focus on smaller parts may help in thinking up ideas for problem solving thus facilitating creativity.• vi) Reversal of Problem (By turning it around viz. inside- out, upside-down or back to front) - This approach helps in thinking up ideas from opposite / different prespective and thus helps in finding new or different ideas for problem solving.
15. 15. What is Creative Problem Solving Process• The Creative Problem Solving Process (CPS), also known as the Osborn-Parnes CPS process, was developed by Alex Osborn and Dr. Sidney J. Parnes in the 1950s.• Osborn-Parnes CPS process is different from other "creative problem solving" methods that it uses both divergent and convergent thinking during each process step, and not just when generating ideas to solve the problem. Each step begins with divergent thinking, a broad search for many alternatives. This is followed by convergent thinking, the process of evaluating and selecting.• Thus CPS is a structured method for generating novel and useful solutions to problems. It is flexible process as well.• CPS follows three process stages, which match a persons natural creative process, and six explicit steps.
16. 16. What is Creative Problem Solving Process
17. 17. What is Creative Problem Solving Process1. Explore the Challenge –a). OF - Objective Finding - Identify Goal, Wish or Challenge. It might be the initial dissatisfaction or a desire that opens the door to using the CPS process.b). FF -Fact Finding - Gather Data• Assess and review all the data that pertains to the situation at hand. Who’s involved, what’s involved, when, where, and why it’s important. Make a list of the facts and information, as well as the more visceral hunches, feelings, perceptions, assumptions and gossips around the situation. In this step, all the relevant data is collected & taken into consideration to review the objective and begin to innovate.
18. 18. What is Creative Problem Solving Process• c). PF - Problem Finding - Clarify the Problem• In this step, we explore the facts and data to find all the problems and challenges inherent in the situation, and all the opportunities they represent. This is about making sure that we are focusing on the right problem. It is possible to come up with the right answer to the wrong problem. Re-define what we want or what’s stopping us.
19. 19. What is Creative Problem Solving Process2. Generate Ideas• d. ) IF - Idea Finding -• Generating ideas is much more than brainstorming. During this step, be vigilant about deferring judgment and coming up with wild, outrageous, out-of-the-box ideas. This is where you explore ideas that are possible solutions. It’s also where you need to stretch to make connections, take risks, and try new combinations to find potentially innovative solutions.
20. 20. What is Creative Problem Solving Process3. Prepare for Action• e). SF - Solution Finding – Select and Strengthen Solutions• First, try to strengthen and improve the best ideas generated. Next, generate the criteria that needs to be considered to evaluate the ideas for success. Apply that criteria to the good ideas and decide which are most likely to solve the redefined problem. The best idea needs to meet criteria that makes it actionable before it becomes the solution. A creative idea is not really useful if it could not be implemented.•
21. 21. What is Creative Problem Solving Process• f). AF - Acceptance Finding• In this step, look at who’s responsible, what has to be done by when, and what resources are available in order to realize this idea as a full-fledged, activated solution.
22. 22. Creativity Problem Solving By Dr. Vijay Kr Khurana
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