Your SlideShare is downloading. ×
0
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
OIT Staff Meeting
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

OIT Staff Meeting

460

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
460
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. OIT Staff Meeting November 17, 2006
  • 2. OIT Staff Meeting: Agenda <ul><li>Opening Remarks </li></ul><ul><li>Department Updates </li></ul><ul><li>Moves/Logo Status </li></ul><ul><li>New Staff Introductions </li></ul><ul><li>Video Presentation </li></ul><ul><li>Updates from Steve Smith </li></ul><ul><li>Questions/Comments </li></ul>
  • 3. New Staff Introductions
  • 4. Infrastructure Technology Services Fred Smits, Interim Executive Director
  • 5. ITS Accomplishments <ul><li>Overall : Maintained High Service Levels; Provided Solid Infrastructure Foundation for New Technology; Resolved Problems in a Timely Manner; Implemented/Upgraded Hardware/Software; Patched Vulnerable Systems </li></ul><ul><li>DCO : Maintained/Enhanced Butrovich Computer Facility (including: ARSC High Performance System Upgrade) </li></ul><ul><li>NE : Improved Network Expandability/Performance/Reliability </li></ul><ul><li>NO : Expanded Network Bandwidth: Campuses & Commodity Internet; Standardized Network Configurations </li></ul><ul><li>Sec : Handled Bethel Incident; Installed Firewall </li></ul><ul><li>Tel : Handled Telephone Orders/Problems; Installed Fiber per Campus Requirements </li></ul><ul><li>TS : Primary: AppWorx, Banner, Blackboard, EDIR, ePG, MyUA </li></ul><ul><li>Win : Primary: Altiris, Banner, DDI, HP SIM, MyUA, Student Housing </li></ul>
  • 6. ITS Challenges/Goals <ul><li>Overall : Maintain Workload with Lean Staffing; Obtain Sufficient Funding for New Projects; Increase Staffing; Enhance Security; Eliminate Single Points of Failure; Consolidate Hardware; Embrace New Technology </li></ul><ul><li>DCO : Remediate Bunnell Computer Facility; Initiate Disaster Recovery Preparedness </li></ul><ul><li>NE : Extend Network Expandability/Performance/Reliability </li></ul><ul><li>NO : Improve Responsiveness to Network Outages; Enhance Network Redundancy </li></ul><ul><li>Sec : Implement Kerberos; Automate Incident Tracking; External Review RFP </li></ul><ul><li>Tel : Implement VoIP; Upgrade UAF Campus Wiring </li></ul><ul><li>TS : Primary: Oracle Data Guard; Upgrade Banner Hardware </li></ul><ul><li>Win : Primary: Server Virtualization; Out-of-Band Management </li></ul>
  • 7. Applications Services Rory O’Neill, Executive Director
  • 8. OIT-EAS: Post-Merger Accomplishments <ul><li>20 Banner upgrades and reapplication of local mods to all of them </li></ul><ul><li>Banner Scholarship module phase 2 </li></ul><ul><li>UAOnline – new forms </li></ul><ul><li>Creation of 3 Banner extracts for UAF BlackBoard </li></ul><ul><li>Automated AK Advantage Grants process with ACPE </li></ul><ul><li>PERS/TRS rewrite </li></ul><ul><li>HR Workflow for terminations </li></ul><ul><li>Custom roles for MyUA loaded using Banner Business Rules (BBRs) </li></ul><ul><li>CTAM – catalog and schedule extract and load </li></ul><ul><li>fsaATLAS Implementation </li></ul><ul><li>OnBase – autofills and COLD processes for Admissions, Registration, Financial Aid </li></ul><ul><li>Load of uaklocal email string to Banner </li></ul><ul><li>Several extracts for internal UA and external constituencies </li></ul><ul><li>Completion of many user task requests for modifications and enhancements to Banner </li></ul><ul><li>And most important for the rest of OIT – 26 middle-of-the-night payroll runs </li></ul>
  • 9. OIT-EAS: Current Projects <ul><li>UA Scholar process </li></ul><ul><li>OnBase – Banner button </li></ul><ul><li>CLEAN_address software </li></ul><ul><li>Adirondack Housing application with interface to Banner </li></ul><ul><li>Online Elections using Banner survey module </li></ul><ul><li>fsaATLAS – implement Data Integration Tool </li></ul><ul><li>MyUA - Luminus Channels for Self Service Banner, Administrative Banner </li></ul><ul><li>CTAM - more automation needed </li></ul><ul><li>Workflows for Student area – change of status and drop below fulltime </li></ul><ul><li>Student Clearinghouse reporting for cross-MAU enrollments </li></ul><ul><li>Banner Scholarship module Phase 3 </li></ul><ul><li>Banner upgrades and reapplication of local mods </li></ul><ul><li>Payroll run automation </li></ul><ul><li>Daily support for Banner, UAOnline, OnBase, fsaATLAS </li></ul><ul><li>Many task requests from the users for changes/enhancements </li></ul><ul><li>to Banner and UAOnline </li></ul>
  • 10. OIT-MyUA: Post-Merger Accomplishments <ul><li>Sign off of technical completion of MyUA infrastructure </li></ul><ul><li>Marketed MyUA to statewide staff and assisted marketing efforts to UAF students, faculty and staff </li></ul><ul><li>4 new UAOnline Single Sign-On Channels for Students, Faculty, Employee and Personal </li></ul><ul><li>New Single Sign-On Channels for MeetingMaker and Start Walking </li></ul><ul><li>3 new categories of usage data / statistics </li></ul><ul><li>Doubled inactivity auto-logout time to 30 minutes </li></ul><ul><li>Made vendor-delivered Help Files UA specific </li></ul><ul><li>Conducted numerous training sessions , RSTC participation </li></ul>
  • 11. OIT-MyUA: Current Projects <ul><li>Additional Usage Statistics / Survey Channel </li></ul><ul><li>Luminis channels for 3-click Banner access </li></ul><ul><li>Single Sign-On Channels for UAKJobs, EDIR , others as requested </li></ul><ul><li>Improve channels/tabs , add new ones </li></ul><ul><li>Streamline all procedures </li></ul><ul><li>Establish recurring marketing at all MAUs </li></ul><ul><li>Establish decentralized MyUA training program </li></ul><ul><li>Develop Prospective Student role and Guest Accounts </li></ul><ul><li>Evaluate Luminis Web Content Management </li></ul><ul><li>System </li></ul>
  • 12. OIT-IA: Post-Merger Accomplishments <ul><li>Fully implement confidentiality of records of students electing privacy under FERPA in accord with interpretations of General Counsel and Student Services Council </li></ul><ul><li>Provide custom MAU logos, banners, footers for the web interface to EDIR </li></ul><ul><li>Revision of Directory search pages to provide department and people searches on the same page; advanced search interface upon request (check a box) </li></ul><ul><li>Revision of the &quot;look and feel&quot; of the Directory interface, collaborative design by end users, vetted by UA Public Affairs and UAF University Relations </li></ul><ul><li>Substantial completion of the process of loading email account information from MAUs, via Banner for MyUA e-mail client anchor account selection wizard </li></ul><ul><li>Revision of help links and help documents, with substantial input from end users via Support Services </li></ul><ul><li>New support of KeyServer for distance education students; requires creation of custom software installers that install a version of commercial software that only works with a connection to the KeyServer </li></ul><ul><li>Collaborative architectural design and proof-of-concept testing of kerberos authentication infrastructure </li></ul><ul><li>99.999% uptime for KeyServer </li></ul><ul><li>99.999% uptime for LDAP Directory look-up </li></ul>
  • 13. OIT-IA: Current Projects <ul><li>EDIR button to export vCard format (common address book format) for person records </li></ul><ul><li>“ department browser&quot; to allow users to browse departments within campuses (EDIR Web Gateway) </li></ul><ul><li>EDIR buttons to optionally restrict results per MAU </li></ul><ul><li>EDIR edit page revisions (that people use to change email, phone number, etc.) to be more intuitive and helpful </li></ul><ul><li>Establish &quot;data dictionary&quot; indicating authoritative source and definition of values for every attribute in EDIR </li></ul><ul><li>Add links to real-time phonebook-like extract from EDIR (e.g., &quot;print me a UAF employee phonebook listing as of today&quot;) </li></ul><ul><li>RFPs for UA Security Audit and vended Kerberos </li></ul><ul><li>Forge UA-wide consensus on common kerberos authentication infrastructure, craft implementation plan </li></ul><ul><li>Co-create additional installers of &quot;keyed&quot; application software (e.g., new Acrobat, Photoshop) with OIT Core Applications </li></ul><ul><li>Upgrade KeyServer to current software release (currently c. 3 years behind) </li></ul><ul><li>Design VPN, email, KeyServer use of central authentication service </li></ul><ul><li>Produce &quot;cookbook&quot; for hooking applications to AuthServ </li></ul><ul><li>Assist departments editing/revising data for production of UAF and SW phonebooks </li></ul>
  • 14. OIT-CA: Post-Merger Accomplishments <ul><li>Streamlined UAF email account provisioning, upgraded Proofpoint spam filter, </li></ul><ul><li>UAF Listserve business rules updated </li></ul><ul><li>Meeting Maker automated maintenance, automated broken mailbox repair and notification </li></ul><ul><li>Blackboard enhancements and formation of coordinating team </li></ul><ul><li>Upgraded ServiceCenter, deployed Web Client, integration with eDir and AuthServ </li></ul><ul><li>Upgraded Roxen CMS </li></ul><ul><li>Multiple MyUA portal Luminis upgrades, integrated system-wide email, integrated Blackboard, enabled MyUA Calendar Notifications </li></ul><ul><li>Migrating all web applications to AuthServ: Blackboard, eMail, Meetingmaker, Roxen, Service Center, NetReg </li></ul><ul><li>Provided custom phonebook extract data to UAF and SW from eDir </li></ul><ul><li>Developed NetReg code libraries to simplify administration </li></ul><ul><li>Administered/customized ContentDM app (Statewide Library System) </li></ul><ul><li>Transferred EZproxy functional administration to Rasmuson Library staff </li></ul><ul><li>Consolidated >90% UAF Linux backup services to NSR, reduced backup services from 3 to 2 </li></ul>
  • 15. OIT-CA: Current Projects <ul><li>UAF/SW eMail consolidation </li></ul><ul><li>Secure IM evaluation/deployment </li></ul><ul><li>Refine UAF Listserve administration, plan/deploy anti-spam strategy </li></ul><ul><li>Proofpoint Spam filtration for email.alaska.edu </li></ul><ul><li>Meetingmaker software/hardware upgrade, adopt AuthServe </li></ul><ul><li>Keyserver software/hardware upgrade </li></ul><ul><li>Blackboard readiness Spring '07 term: Update TEST with Production data, automate testing/validation plans, prepare load-balanced server deployment, plan adoption of AuthServ </li></ul><ul><li>Vista Plus software/hardware upgrade </li></ul><ul><li>Implement Peregrine request-based Change Management, consumer Self Service, Problem Management evaluation and testing, secure client-server communication and server-ldap communication </li></ul><ul><li>Upgrade Roxen to 4.5x </li></ul><ul><li>Integrate UAF.edu and Alaska.edu web services </li></ul>
  • 16. User Services Tim Larrabee, Interim Executive Director
  • 17. Campus Technology Services Computer Labs Redesigned Library Instructional Lab Replaced the computers in Gruening Instructional Lab Created a new Student Multi-Media Lab in Bunnell Smart Classrooms Created 2 new locations in Duckering Installed 8 new projectors in Natural Sciences Added Closed Captioning to all Smart Classrooms Refreshed A/V Technology in many Classrooms Instituted weekly inspections of all facilities Exceptional Events: Instituted test groups for Blackboard, web streaming, plagiarism software, podcasting Supported several public events including: Internet2 Day Susan Butcher Memorial Participated in Rev It Up for freshmen
  • 18. Desktop Support Expanded the selection of computers available under Tech Refresh 3500+ incident tickets so far this year Exceptional Events: Participated in Internet2 Day Alaska Fire Service EOC Deployment Rev It Up for UAF Freshmen DDI Deployment Operating the Student Computing Support Center – 2 nd year
  • 19. Video Conferencing Services New / Refreshed endpoints in 16 sites including: Sitka – Full video conference enabled classroom UAF / UAA Psychology Life Size HD Butrovich and O’Neill in progress New Tandberg Management Software Statistics: 240 Video Conferences YTD excluding Psychology 330 Hours of Psychology Conferences Transitioned to new audio conference provider
  • 20. Support Center Training: 618 Faculty and Staff 95 Classes Martin completed Blackboard Instructors certification April completed Blackboard Instructors certification and instructional design course Help Desk: YTD > 24,000 support requests (2006 = 21,003) Mike Hazlett and Marcus Miller received their bachelors degrees Mike Hazlett and Alex Taylor received Customer Support Specialist & Support Center Specialist Certification Kenny Coon received ITIL Foundations Certification Exceptional Events: Participated in Rev It Up for UAF freshmen
  • 21. Technology Oversight Services Richard Machida, Interim Executive Director
  • 22. Technology Oversight Projects <ul><li>Project Management Position </li></ul><ul><li>Enterprise Architecture Maturity Assessment </li></ul><ul><li>E2Epi Workshop </li></ul><ul><li>E2Epi Measurement Host </li></ul><ul><li>Internet2 Multicast and IPV6 Workshop </li></ul><ul><li>BGCCRF Network Infrastructure </li></ul><ul><li>NSF Proposal </li></ul><ul><li>SIP.edu Working Group </li></ul><ul><li>Chair, BASC Digital Subcommittee </li></ul>
  • 23. Business Office Julie Larweth, Executive Officer
  • 24. IT Business Office (ITBO) Julie Larweth, Executive Officer <ul><li>Laura Morisky, Fiscal Officer (UA) </li></ul><ul><li>Gail Wheeler-Hannis, Fiscal Officer (UAF) </li></ul><ul><li>Jamie Kriska, Travel Coordinator </li></ul><ul><li>Heather Foltz, Purchasing and Property </li></ul><ul><li>Wendy Rupe, Recharge Coordinator and Telephone Services </li></ul><ul><li>Sacques Rainer, Office Coordinator and PPA </li></ul>Ex Officio ITBO Member: Lacy Mitchell, Asst. to the CITO
  • 25. ITBO Accomplishments in FY07 <ul><li>Timely billing of telephone services (monthly) </li></ul><ul><li>Contract renewals for FY07 </li></ul><ul><li>Backups for procurement/inventory </li></ul><ul><li>Central e-mail accounts </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Hired Executive Officer, reaching full staff status </li></ul><ul><li>Purchased and coordinated OIT logowear efforts in alignment with CITO priorities </li></ul>
  • 26. ITBO Things in the Works <ul><li>Tech Refresh procedures </li></ul><ul><li>Website updates/maintenance </li></ul><ul><li>Disaster planning </li></ul><ul><li>Long term strategic planning and “best practices” </li></ul><ul><li>Review of ITBO functions </li></ul><ul><li>Metrics </li></ul><ul><li>Recharge planning/process </li></ul>
  • 27. ITBO Future Goals <ul><li>Coordinated/efficient recharge proposal process </li></ul><ul><li>Annual reporting guidelines </li></ul><ul><li>OIT Annual Report </li></ul><ul><li>Automation </li></ul><ul><li>Indirect cost recovery methods </li></ul><ul><li>Improved communication effort </li></ul>
  • 28. Space Update – Moves Completed <ul><li>Butrovich </li></ul><ul><ul><li>Gail Wheeler-Hannis </li></ul></ul><ul><ul><li>Richard Machida </li></ul></ul><ul><ul><li>Craig Collar </li></ul></ul><ul><ul><li>Fred Smits </li></ul></ul><ul><ul><li>Janet Johnson </li></ul></ul><ul><ul><li>Rory O’Neill </li></ul></ul><ul><ul><li>Allen Nussbaumer </li></ul></ul><ul><ul><li>Ken Meggit </li></ul></ul><ul><ul><li>Desktop Support </li></ul></ul><ul><li>Bunnell </li></ul><ul><ul><li>James Elieff </li></ul></ul><ul><ul><li>Tim Larrabee </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><li>Rasmuson Library </li></ul><ul><ul><li>Martha Mason </li></ul></ul><ul><ul><li>Video Conferencing </li></ul></ul><ul><li>Duckering </li></ul><ul><ul><li>No changes </li></ul></ul>
  • 29. Space Updates: Next Steps <ul><li>Bunnell Completion </li></ul><ul><ul><li>Core Applications: move into 237 and 237A </li></ul></ul><ul><ul><li>Desktop Support: move into 226 </li></ul></ul><ul><ul><li>Core Applications: move into 231 </li></ul></ul><ul><ul><li>Bill Wakefield: move into 233B1 </li></ul></ul><ul><ul><li>Senior Project Manager: move into 233 </li></ul></ul>
  • 30. OIT Logo <ul><li>Clothing </li></ul><ul><ul><li>Stitched logo </li></ul></ul><ul><ul><li>Heat-transfer logo </li></ul></ul><ul><li>Pens, Highlighters, Post-its </li></ul><ul><li>Other? </li></ul><ul><li>Contact: Heather Foltz x1994 or [email_address] </li></ul>
  • 31. Video
  • 32. Updates from Steve Smith <ul><li>Budget </li></ul><ul><ul><li>07 No Capital or Operating Increase </li></ul></ul><ul><ul><ul><li>Jump start with discretionary and reallocation </li></ul></ul></ul><ul><ul><li>08 Significant Capital & Operating Requests </li></ul></ul><ul><ul><ul><li>UAF & Statewide </li></ul></ul></ul><ul><ul><li>UA Total Budget Request Significant </li></ul></ul><ul><ul><ul><li>Non-discretionary continues to have impact </li></ul></ul></ul>
  • 33. Updates from Steve Smith <ul><li>Communication </li></ul><ul><li>Coordination & Cooperation </li></ul><ul><li>Alignment </li></ul><ul><li>Consolidation </li></ul>
  • 34. Questions?

×