Nortel Multimedia Conferencing
    Release 5.0




    Manuel Villamil
    SE – Enterprise Networks
    July 2008




1
The Conferencing Business Case


    • Removes the cost of travel
    • Promotes teamwork and
      collaboration
    • Im...
Add Multimedia for Even Greater Benefits




           Video         Instant
        Conferencing    Messaging




      ...
Nortel Multimedia Conferencing 5.0

• Premise based audio/video conferencing
  application
   • The evolution of the award...
Multimedia Conferencing
    Solution Components

• Multimedia Conferencing
  software and licenses              Multimedia...
Multimedia Conferencing
 Deployment Scenarios
            Audio                        LCS 2005                       OCS ...
Network Architecture
Nortel Multimedia Conferencing and
Communication Server 1000


                   PSTN
              ...
Multimedia Conferencing
Users Can Expect

• Access to always on, always available personal conferencing
  services that ca...
Multimedia Conferencing
Participants Can Expect

• Dial-out to operator for help
• Can assume chairperson role if
  requir...
Multimedia Conferencing and Microsoft
     LCS/OCS Integration




10
Add Multimedia Capabilities
 Enhancing Team Collaboration

                                   Multimedia Conferencing and ...
NMC 5.0 Network Architecture
Microsoft Integration



                     PSTN
                    Network



       Wire...
Microsoft LCS 2005 Integration
Office Communicator 2005


• MS Outlook Calendar entry – schedule a meeting and click to jo...
Microsoft OCS 2007 Integration
Live Meeting Console

• MS Outlook Calendar entry – schedule a meeting and click to join in...
Microsoft OCS 2007 Integration
Live Meeting Console


• View the conference participant roster (chairperson only or partic...
Multimedia Conferencing and
     Microsoft OCS 2007 Integration
     User Scenarios




16
Multimedia Conferencing
 Microsoft Outlook Integration

 Schedule Conference

• Chairperson can schedule a
  conference vi...
Multimedia Conferencing
Microsoft Live Meeting Console


Start Conference
• Chair person can start a new
  conference and ...
Multimedia Conferencing
Microsoft Live Meeting Console
Start Conference
• Pop-up dialog provides the choice to either have...
Multimedia Conferencing
Microsoft Live Meeting Console
Inviting Conferees
• All participants invited to Join




         ...
Multimedia Conferencing
Microsoft Live Meeting Console
Chairperson Access to Conference Controls




       Mute All Excep...
Multimedia Conferencing Administration




22
Multimedia Conferencing
Administrators Can Expect
• QOS monitoring and alerting – Simplifies Management
   • Provides real...
Multimedia Conferencing
  Usage Report Sample


Conferencing Usage Report
Report Timeframe: 2007-
10-17 00:00:00 EST
spann...
Multimedia Conferencing
      Subscriber Provisioning
     • Subscriber Management Console




25
Multimedia Conferencing
Advantages

Advantage                            Multimedia     Advantage                         ...
Nortel Multimedia Conferencing 5.0

Bring Conferencing In House and Save $$$
     • A robust, scalable audio/video confere...
The Nortel Business Case

• 35,000 employees
• 20,000 conference users
• 15.5 million conferencing service
  minutes per m...
The Conferencing Business Case


 • Removes the cost of travel
 • Promotes teamwork and
   collaboration
 • Improves emplo...
Questions
        &
     Answers




30
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Multimedia Conferencing Customer Presentation

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Multimedia Conferencing Customer Presentation

  1. 1. Nortel Multimedia Conferencing Release 5.0 Manuel Villamil SE – Enterprise Networks July 2008 1
  2. 2. The Conferencing Business Case • Removes the cost of travel • Promotes teamwork and collaboration • Improves employee productivity • Shortens the decision making process • Enables employees to maintain a better work/life balance 2
  3. 3. Add Multimedia for Even Greater Benefits Video Instant Conferencing Messaging Calendar Integration Presence Collaboration 3
  4. 4. Nortel Multimedia Conferencing 5.0 • Premise based audio/video conferencing application • The evolution of the award winning MCS 5100 Meet Me Conferencing application • Works with Communication Server 1000 (CS 1000) release 5.0 • Convenient access • SIP, VoIP, PSTN Nortel • Access anywhere, anytime through the Applications Multimedia Conferencing telephone interface Framework • Reservation-less Conferencing • All users permanently assigned one or more dial- • Open application suite in numbers and a unique access code • Software framework • Support for 9 languages • Standards based (SIP) • English, Spanish, French, German, Korean, • Common media server Portuguese, Chinese Mandarin, Russian, and • A solution for the future Japanese. 4
  5. 5. Multimedia Conferencing Solution Components • Multimedia Conferencing software and licenses Multimedia Conferencing MAS 5.1 • Media Application Server (MAS) Application Software 5.1 software • Windows Operating System – Server 2003® • Commercial IBM Hardware (IBM 3550) • IBM 3550 delivers approx double port capacity compared to x336 • Up to 8 servers – 7 active + one spare IBM 3550 Hardware • 800 audio ports per server • 5600 audio ports per cluster • Up to 300 audio participants per conference 5
  6. 6. Multimedia Conferencing Deployment Scenarios Audio LCS 2005 OCS 2007 Conferencing Integration Integration • SIP based • Audio and video • Audio conferencing conferencing • Feature rich • Fully integrated with • Fully integrated with Live Meeting • Reservation-less Office Console and Office • CS 1000 Communicator Communicator • Access from any • A total UC solution • A total UC solution device • CS1k • CS1k and CS2x00 • CS1k • OCS 2007 Integration • Multimedia Conferencing 5.0 provides the audio conferencing solution (video provided by Microsoft OCS) • Desktop collaboration, Instant Messaging, participant roster, chairperson controls, etc. 6
  7. 7. Network Architecture Nortel Multimedia Conferencing and Communication Server 1000 PSTN Network Wireless SIP Audio Network SIP SIP Nortel Multimedia Nortel Network Conferencing CS 1000 Audio Audio/ Video Application SIP Cluster IP Network 7
  8. 8. Multimedia Conferencing Users Can Expect • Access to always on, always available personal conferencing services that can be used anytime, from any device without scheduling • Access number and personal passcode assigned to each user • Ability to record conference and control conference settings • Recording sent via e-mail to the chairperson • Mute/unmute all lines in the conference • Conference Fast Start allows the conference to begin without the chairperson • Per event password for additional security • Conference termination at chairperson’s discretion • Lock/unlock conference Convenient • Entry and exit notifications • Control of customizable audio emoticons Always Available Easy to Use 8
  9. 9. Multimedia Conferencing Participants Can Expect • Dial-out to operator for help • Can assume chairperson role if required • Access to audio emoticons (customized by the administrator) • Mute/unmute line • Access to help prompts via whisper commands • Ability to count other participants on the call 9
  10. 10. Multimedia Conferencing and Microsoft LCS/OCS Integration 10
  11. 11. Add Multimedia Capabilities Enhancing Team Collaboration Multimedia Conferencing and LCS • Microsoft LCS and OCS with Office Communicator 2005 integration • Standards based (H.263) video conferencing (LCS only) • Video with LCS will display the most active speaker’s video • OCS video conferencing provided by Microsoft • Integration with LCS 2005 using the Office Communicator 2005 client • Integration with OCS 2007 using Live Meeting Console 11
  12. 12. NMC 5.0 Network Architecture Microsoft Integration PSTN Network Wireless SIP Audio Network SIP SIP Nortel CS1000 Network Nortel Multimedia Audio Audio/ Conferencing Video Application SIP Cluster IP SIP Network Audio/ Video SIP Microsoft LCS/OCS Office Communicator 12
  13. 13. Microsoft LCS 2005 Integration Office Communicator 2005 • MS Outlook Calendar entry – schedule a meeting and click to join in the reminder notice • Escalate from an IM to an audio or video conference • Video Conferencing – H.263 provide by Multimedia Conferencing 5.0 • Escalate an audio conference to a video conference • Attend conference via Office Communicator 2005 or have Multimedia Conferencing 5.0 dial-out to another number • Chairperson can dial-out to a participant from the Office Communicator client • View the conference participant roster (participants and chairperson) • Rename participant in roster (chairperson) • Invite participant via Instant Messaging 13
  14. 14. Microsoft OCS 2007 Integration Live Meeting Console • MS Outlook Calendar entry – schedule a meeting and click to join in the reminder notice • Escalate from an IM to an audio or video conference • Escalate an audio conference to a video conference • Attend conference via Live Meeting Console or have Multimedia Conferencing 5.0 dial-out to another number • Chairperson can dial-out to a participant from the Office Communicator client Participant List 14
  15. 15. Microsoft OCS 2007 Integration Live Meeting Console • View the conference participant roster (chairperson only or participants can view as well – configured by chairperson) • Arrange participant roster by criteria • Rename participant in roster (chairperson) • Control video source (chairperson) • Invite participant via Instant Messaging • Record meeting locally on a PC (chairperson) • Other Live Meeting features include: • Sharing content, a program, or desktop • Display a poling page • White boarding • Q&A management • Create shared notes • Private chat • Promote a participant to the chairperson role 15
  16. 16. Multimedia Conferencing and Microsoft OCS 2007 Integration User Scenarios 16
  17. 17. Multimedia Conferencing Microsoft Outlook Integration Schedule Conference • Chairperson can schedule a conference via Microsoft Outlook by clicking “Schedule a Live Meeting” • A meeting invitation is sent to participants with conference details • At the scheduled meeting time, participants can click to join via their Microsoft desktop client or can dial in • Conference resources are not reserved on the Multimedia Conferencing server 17
  18. 18. Multimedia Conferencing Microsoft Live Meeting Console Start Conference • Chair person can start a new conference and choose to have the bridge call them back, or they may dial-in • Chair person does not need to use the Office Communicator client for voice to use the conference control GUI • Single ‘Meet Now’ click to start the conference 18
  19. 19. Multimedia Conferencing Microsoft Live Meeting Console Start Conference • Pop-up dialog provides the choice to either have the bridge call you, or dial-in • Enable Call Controls pop-up allows you to select your role (e.g. Leader, Participant) 19
  20. 20. Multimedia Conferencing Microsoft Live Meeting Console Inviting Conferees • All participants invited to Join Invitation ‘By Phone’ Invitation ‘By E-Mail’ NMC ‘Toast’ Pop-Up 20
  21. 21. Multimedia Conferencing Microsoft Live Meeting Console Chairperson Access to Conference Controls Mute All Except Me Initiate ‘Chat’ 21
  22. 22. Multimedia Conferencing Administration 22
  23. 23. Multimedia Conferencing Administrators Can Expect • QOS monitoring and alerting – Simplifies Management • Provides real-time QOS statistics • Music playlist options – Reach Participants with a Message • Customers can provide music, advertisements, messages, etc. on a web server that NMC will access • Internet radio streaming as music source • Centralized licensing server – Allocate Resources as Needed • Provision licenses across the NMC cluster • Report generator – Quick Access to Data • Traffic and usage reports • Report export function • Extensive data archiving - Easy to Troubleshoot • Detail records, operational measurements (OM), etc. • Signaling and media audits – Resource Efficiency • Administrators can detect stale sessions faster • Premium conferencing algorithm – Superb Quality • Enhances regulation of participant volume and provides echo suppression 23
  24. 24. Multimedia Conferencing Usage Report Sample Conferencing Usage Report Report Timeframe: 2007- 10-17 00:00:00 EST spanning 24 hours Chairperson Duration Total Total Video Average Conference Conference Chairperson Accesscode Conference Start(EST) Conference End(EST) (Minutes) (Minutes) Ports Ports QOS ID jefclark@nortel.com 3435172 10/17/2007 8:25 10/17/2007 8:34 9.42 13.63 2 0 92 1234 yuenchiu@nortel.com 3435380 10/17/2007 9:32 10/17/2007 9:33 1.37 6.08 14 1 40 1234 yuenchiu@nortel.com 3435380 10/17/2007 9:33 10/17/2007 10:08 34.88 136.83 4 2 91 1233 esmail@nortel.com 3432312 10/17/2007 10:40 10/17/2007 10:41 0.83 0.83 1 0 0 1222 mweare@nortel.com 3432310 10/17/2007 11:12 10/17/2007 11:17 5.58 10.57 2 0 92 1257 badeaa@nortel.com 3435054 10/17/2007 12:59 10/17/2007 13:36 36.7 133.9 4 0 91 12765 dstanko@nortel.com 3435123 10/17/2007 13:37 10/17/2007 13:39 1.13 1.13 1 0 92 3672 dstanko@nortel.com 3435123 10/17/2007 13:39 10/17/2007 13:41 1.22 1.22 1 0 92 943 dstanko@nortel.com 3435123 10/17/2007 13:46 10/17/2007 13:48 1.8 1.8 1 1 87 9182 dstanko@nortel.com 3435123 10/17/2007 13:48 10/17/2007 13:50 1.3 1.3 1 0 92 7462 alortie@nortel.com 3435508 10/17/2007 15:00 10/17/2007 15:22 22.28 82.7 4 3 91 9746 Total Conference Total Number Of Conferences Total Minutes Minutes Total Ports Video 11 116.51 389.99 35 7 24
  25. 25. Multimedia Conferencing Subscriber Provisioning • Subscriber Management Console 25
  26. 26. Multimedia Conferencing Advantages Advantage Multimedia Advantage Multimedia Conferencing Conferencing Secure external PSTN access a Reservationless conferencing – anywhere, anytime a Access to audio conference from any device a Continue conference without chairperson a Telephone announcements, participant controls, chairperson a Standards based video conferencing (H.263) a controls, prompts, help, whisper Audio and video both supported in commands, etc. a single conference a Scalable to 5600 ports per cluster a On-demand conference recording Resilient/redundant solution a a Real-time QOS monitoring Proven reliability (Meet Me a evolution) a Report generator (QOS, Alarms, LCS 2005 Integration OM, usage, statistics, etc.) a a Multilingual support (8 languages) OCS 2007 integration a a Music play list options (Web, Fast Start – start conference Internet, music, advertisements, a without the chairperson a etc.) Operator assistance and control a 26
  27. 27. Nortel Multimedia Conferencing 5.0 Bring Conferencing In House and Save $$$ • A robust, scalable audio/video conferencing solution • Move from just talking to working together with Multimedia Conferencing and Microsoft integration • Proven ROI – Payback is typically 6-12 months • Always on, always available – Reservation-less Conferencing • Simple to use and manage 27
  28. 28. The Nortel Business Case • 35,000 employees • 20,000 conference users • 15.5 million conferencing service minutes per month • $0.05 per conferencing minute • Annual cost of $7.7M Payback in 8 months Go to www.nortel.com/conferencing to calculate your ROI ROI 28
  29. 29. The Conferencing Business Case • Removes the cost of travel • Promotes teamwork and collaboration • Improves employee productivity • Shortens the decision making process • Enables employees to maintain a better work/life balance 29
  30. 30. Questions & Answers 30
  31. 31. 31
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