Microsoft Word - 1062toc

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Microsoft Word - 1062toc

  1. 1. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS I. INTRODUCTION, METHODOLOGY & 3. Market Issues and Trends .......................................... II-9 PRODUCT DEFINITIONS Rising Global IP Telephony Driven by Video Conferencing............................................................II-9 Study Reliability and Reporting Limitations ........................... I-1 War and Video Conferencing – A Close Link........................II-9 Disclaimers ............................................................................. I-2 Prices Likely to Decline .........................................................II-9 Data Interpretation & Reporting Level.................................... I-2 IP Video Conferencing Growing Fast ....................................II-9 Quantitative Techniques & Analytics .................................. I-2 Video Conferencing – The March Towards Homes .............II-10 Product Definitions and Scope of Study.................................. I-3 Set-top Boxes Promote Growth ............................................II-10 Video Conferencing – The Concept..................................... I-3 Video Conferencing Systems............................................... I-3 4. Product Overview ..................................................... II-11 IP Systems........................................................................ I-3 Video Conferencing – The Concept .....................................II-11 ISDN Systems .................................................................. I-4 Video Conferencing Services .............................................. I-4 Technology Involved ........................................................II-11 Maintenance Services ...................................................... I-4 ITU H-320 Systems.......................................................II-11 Consulting Services ......................................................... I-4 ITU H-323 Systems.......................................................II-11 IETF Protocol-Based Systems.......................................II-11 Transport Services ........................................................... I-4 Proprietary Systems.......................................................II-11 Public Room Services ..................................................... I-4 Remote Training Services ............................................... I-4 Room-Based Video Conferencing ISDN.......................II-11 Desktop Video Conferencing ........................................II-12 Features and Benefits of Video Conferencing...................II-12 II. EXECUTIVE SUMMARY Time Savings.................................................................II-12 Increased Participation ..................................................II-12 1. Market Overview ........................................................ II-1 Reduced Costs...............................................................II-12 Outlook & Overview.............................................................. II-1 Increased Frequency of Communication .......................II-12 Changing Dynamics of Video Conferencing Market .......... II-1 Visual Advantages.........................................................II-12 ISDN and IP based Video Conferencing............................. II-1 Other Applications ........................................................II-13 Internet’s Success Makes IP the Dominant Technology ..... II-2 Demerits of the System .....................................................II-13 Video Conferencing on IP Networks .................................. II-2 Key Configurations of Video Conferencing Systems ...........II-13 IP Video Conferencing Offer High Reliability ................... II-3 PC-Based ..........................................................................II-13 Obstacles in the Transition to IP Video Conferencing ........ II-3 Hardware-Assisted PC Clients ......................................II-13 High Definition Technology Drives the Market Software-Only Units......................................................II-13 for Video Conferencing................................................... II-4 Integrated USB Units ....................................................II-13 Video Conferencing – A Bird’s Eye View ............................. II-4 Standalone Systems ..........................................................II-14 Revolutions in the Video Conferencing Market.................. II-4 Standalone Vs PC-Based Systems.................................II-14 Evolution from Room-Based to Desktop Systems .............. II-4 Standalones – The Group and Individual System Video Conferencing-A Boon to Enterprise......................... II-4 Classification .............................................................II-14 Market Trends .................................................................... II-5 Group Systems...........................................................II-14 Rationale for Video Conferencing ...................................... II-5 Rollabout Systems..................................................II-14 Workgroup Systems ...............................................II-14 2. Competitive Analysis................................................... II-7 Desktop Systems/Individual Systems ........................II-15 The High-End and Low-End Classification..........................II-15 Table 1: Global Videoconferencing Market: Percentage Market The ISDN and IP Classification of Systems .........................II-15 Share Breakdown of Leading Players for the 1st Quarter Video Conferencing and Related Services ...........................II-15 of 2007(includes corresponding Graph/Chart) ...................... II-7 Maintenance Services .......................................................II-15 Table 2: Global Videoconferencing Market: Percentage Market Consulting Services ..........................................................II-15 Share Breakdown of Leading Players for the 1st Quarter Transport Services ............................................................II-15 of 2007(includes corresponding Graph/Chart) ...................... II-7 Public Room Services .......................................................II-16 Regional Market Leaders ....................................................... II-8 Remote Training Services.................................................II-16 USA.................................................................................... II-8 Infrastructure – An Overview...............................................II-16 Gateways ..........................................................................II-16 Table 3: Videoconferencing Services Market in the United Multipoint Control Units...................................................II-16 States (2007): Percentage Market Share Breakdown of Gatekeeper ........................................................................II-16 Leading Players –Wire One Communications, AT&T, Firewalls/NATs.................................................................II-16 Verizon, Applied Global Technologies, Global Crossing, Key Equipment Used............................................................II-17 Glowpoint, and Others (includes corresponding Conference Bridges...........................................................II-17 Graph/Chart) .................................................................. II-8 Cameras ............................................................................II-17 Europe ................................................................................ II-8 Codecs and Codec Boards.................................................II-17 © Global Industry Analysts, Inc., May 2008 Page 1
  2. 2. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS Desktop Computers .......................................................... II-17 5. Major End Uses......................................................... II-25 Microphones ..................................................................... II-17 Telemedicine........................................................................II-25 Monitors ........................................................................... II-17 Law ......................................................................................II-25 Rollabouts......................................................................... II-17 Sales and Marketing .............................................................II-25 Phone links ....................................................................... II-17 Recruitment..........................................................................II-25 Software ........................................................................... II-18 Product Development ...........................................................II-25 Peripherals ........................................................................ II-18 Education .............................................................................II-26 Others ............................................................................... II-18 Military ................................................................................II-26 Internal compression cards............................................ II-18 External compression cards........................................... II-18 6. Industry Organizations............................................. II-27 Network Techniques for Video Conferencing...................... II-18 ISDN Networks ................................................................ II-18 International Telecommunications Union.............................II-27 Drawbacks..................................................................... II-18 International Multimedia Teleconferencing Consortium ......II-27 A Slow Network ........................................................ II-18 International Teleconferencing Association .........................II-27 Skepticism Regarding Reliability .............................. II-18 International Communication Association ...........................II-27 Cost Concerns............................................................ II-19 Additional Staff to Manage the Network ................... II-19 7. Technological Developments/Breakthroughs.......... II-28 Dedicated, Separate Network Required ..................... II-19 Polycom Pioneers Lost Packet Recovery™ (LPR™) Internet Protocol Networks ............................................... II-19 Technology .......................................................................II-28 Benefits ......................................................................... II-19 Japan and United States Plans to Test High Resolution Financial Benefits ...................................................... II-19 Video Conferencing..........................................................II-28 Decreased Usage Fees ............................................ II-19 New Video Conferencing Method Developed by Decreased Buy-In Price.......................................... II-19 US Inventors .....................................................................II-28 User Advantages ........................................................... II-19 Fraunhofer Institut Develops 3D Video Conferencing Better Reliability........................................................ II-19 Technology .......................................................................II-28 Improved Quality....................................................... II-20 Scientists Develop Robot that Facilitates Video More Convenient Networks ....................................... II-20 Conferencing ....................................................................II-29 Enhanced Efficiencies through Network XCAST6- New Video Conferencing Protocol Tested Convergence........................................................... II-20 Successfully ......................................................................II-29 Dynamic Bandwidth Allocation................................. II-20 Researchers at Kasetsart University Develop Mini Set Management Benefits.................................................... II-20 Top Box ............................................................................II-29 Centralized Management ........................................... II-20 Better Call Permissioning and Network 8. Product/Service Introductions ................................. II-30 Administration ....................................................... II-20 Wire One Unveils Superior Concierge Services ...................II-30 Availability of Usage Information / Automated Wire One Rolls Out Automated Self-Service Video Billing .................................................................... II-20 Conferencing ....................................................................II-30 Scalability / Reach Benefits........................................... II-21 Alcatel-Lucent Unveils Network And Service Better Reach to SoHo / Telecommuter / Consumer Management Solution .......................................................II-30 Markets .................................................................. II-21 euNetworks Extends IP¦nex Portfolio of Improved Scalability.................................................. II-21 High-Performance Global IP Solutions.............................II-31 Barriers to IP Deployment............................................. II-21 Polycom Unveils HDX 7000™ Series .................................II-31 Quality of Service ...................................................... II-21 Verizon Launches HD Video Conferencing .........................II-31 Reliability .................................................................. II-21 Sony Launches PCS-XG80 HD Video Conferencing Migration Operation/Investment Protection/Costs..... II-21 System ..............................................................................II-31 Other Networks ................................................................ II-21 Verizon Launches HD Video Conferencing .........................II-32 ATM and Broadband Video .......................................... II-21 TANDBERG Introduces New Version of Content POTS Video Conferencing............................................ II-22 Server ...............................................................................II-32 Addressing Security Issues in Video Conferencing.............. II-22 Polycom Launches New HD Video Collaboration Collaborative Technologies.................................................. II-22 Solutions ...........................................................................II-32 Audio Conferencing.......................................................... II-23 Polycom Unveils HDX™ 4000 Series .................................II-33 Video Conferencing.......................................................... II-23 Polycom Rolls Out the SoundStructure™ Series..................II-33 Data Conferencing............................................................ II-23 Polycom Demonstrates New Video Media New Technologies................................................................ II-23 Center™ (VMC) 1000 ......................................................II-34 Teleimmersion .................................................................. II-23 TANDBERG Releases Novel Video Communication USB Connectivity............................................................. II-23 Server ...............................................................................II-34 Mobile Video Conferencing ............................................. II-23 TANDBERG Unveils Entrypoint™ .....................................II-34 Switched Digital Video..................................................... II-24 Sony Unveils PCS-TL33 ......................................................II-35 © Global Industry Analysts, Inc., May 2008 Page 2
  3. 3. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS Polycom Unveils Real-Time Media Conferencing Renesas Unveils Video Conferencing Software on Platform ............................................................................ II-35 3G Phones.........................................................................II-42 IP Unity Glenayre Rolls Out Mereon(R) Video Logitech Launches New Webcam ........................................II-42 Conferencing Application................................................. II-36 Genesys Conferencing Launches Custom Conferencing Intellicon Unveils Portable Video Conferencing System ..... II-36 Program ............................................................................II-42 Videre Conferencing and BCS Global Provides Videre DirectView Creates Wireless IP Video Conferencing Virtual Presence Service................................................... II-36 Solution.............................................................................II-42 Polycom Releases HD Telepresence Solution...................... II-36 Avaya Launches New IP Video Telephony Solution............II-42 Emblaze-VCON Introduces Next Generation Fujitsu Develops JoinMeeting ..............................................II-43 Room System, xPoint™ ................................................... II-36 IntraTel, LLC Introduces IntraTelConnect Software............II-43 Polycom Releases Enterprise-Wide Video Conferencing..... II-36 Scitec Introduces IP-PBX and IP Centrex Systems ISP Terra Offers Video Conferencing Features and WiFi Networking Systems .........................................II-43 for its VoIP Services......................................................... II-36 Transporter Develops New Technology for Video Teliris Releases New Fourth Generation HD Modular......... II-37 Conferencing ....................................................................II-43 Polycom Launches Portable Video Conferencing System.... II-37 Genesys Introduces Genesys Meeting Center 3.0.................II-43 Arel Communications and Software Unveils Desktop Genesys Launches Unique Carrier-Grade Video Conferencing Solution ........................................... II-37 VoIP Platform...................................................................II-43 Global Crossing Provides Video Endpoint Global Crossing Launches iVideo Conferencing Service.....II-44 Management Service ........................................................ II-37 Global Crossing Launches Conferencing Services TANDBERG Releases the Foremost PC Video in Latin America ...............................................................II-44 Conferencing System........................................................ II-37 Lucent Technologies Expands 3G CDMA450 Product TANDBERG Launches HD Video Conferencing ................ II-38 Portfolio............................................................................II-44 Cisco Forays into High Definition Video MCI Introduces IP Access to Audio and Video Conferencing System........................................................ II-38 Conferencing ....................................................................II-44 Nokia to Launch Video Conferencing on New Handsets ..... II-38 Polycom Introduces VSX Release 7.5 Software...................II-44 damaka Unveils First-in-Class Desktop P2P Video Polycom Unveils VSX 8000.................................................II-44 Conferencing System........................................................ II-38 IVCi Introduces Free Every 3 Program ................................II-45 Codian Releases New Enterprise Video Polycom Unveils First Fully Integrated Personal Conferencing System........................................................ II-38 Video Conferencing System .............................................II-45 MTNL Introduces Video Conferencing Services ................. II-38 Sony Launches Latest Video Conferencing System .............II-45 Emblaze-VCON Unveils High Performance Sony Unveils PCS-G70 ........................................................II-45 Codec, HD 600 ................................................................. II-39 Sony Unveils Desktop Video Conferencing Solution...........II-45 Emblaze-VCON Releases HD Desktop Video TANDBERG® Launches New Video Communications Conferencing Solution ...................................................... II-39 Products ............................................................................II-45 Codian Introduces New Series of Multipoint Video TANDBERG Introduces New MXP Technology.................II-46 Conferencing Devices....................................................... II-39 TANDBERG Introduces Mobile Video System ...................II-46 Global Crossing Releases Ready-Access(R) Video.............. II-39 TANDBERG Enhances Product Line...................................II-46 Batelco Offers Satellite-based IP Services TANDBERG Launches New Video Communication in the Middle East............................................................. II-39 Product..............................................................................II-46 Flag Plans to Offer IP-Based Video and Data Services ........ II-39 VCON Introduces First Video Conferencing OneCommunity Extends Partnership with Global Application .......................................................................II-46 Crossing............................................................................ II-39 VCON Joins ATEME to Deliver Video Telephony Actis and Codian Team Up to Provide Services in India...... II-40 Reference Design..............................................................II-46 RADVision Unveils Face-To-Face Video Conferencing...... II-40 VCON and TECHONTAP Join to Increase Video BSNL to Launch Video Conferencing Services ................... II-40 Conferencing Product Distribution ...................................II-46 Hewlett Packard Introduces New Video Conferencing VCON Joins Phone-Or to deliver Package............................................................................. II-40 Quality Voice Systems......................................................II-47 3 Hong Kong Introduces the First User-Self-Enabled VCON Announces New Video Conferencing Solution ........II-47 3G Video Conferencing.................................................... II-41 VCON Installs First Video Conferencing System WiredRed® Develops New Multipoint VoIP Software in Turkey ..........................................................................II-47 for Desktop PCs................................................................ II-41 V-SPAN Launches VNMS...................................................II-47 Polycom Launches High Definition Video Conferencing .... II-41 Intel Launches Optimization Kits.........................................II-47 Altera Develops Reference Design of VoIP based on MCI Launches Audioconferencing, Net Conferencing FPGA II-41 and Video Conferencing ...................................................II-48 BlueNote Develops VoIP Startup......................................... II-41 Streamlogics Launches Web Casting Services .....................II-48 Microsoft to Unveil New Version for Video RADVision Offers Two New Products in the Conferencing .................................................................... II-42 Invision Series ..................................................................II-48 © Global Industry Analysts, Inc., May 2008 Page 3
  4. 4. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS TANDBERG Offers New Video Conferencing System for TANDBERG Introduces Tandberg 1000 Video Executive Conference Room ............................................ II-48 Conferencing System ........................................................II-56 Starbak Communications Builds a Variant of Torrent SDV9200 Desktop Video Conferencing System VCG for Microsoft Windows Server 2003 ....................... II-48 from Liesegang UK ..........................................................II-56 RADVision Offers New Video Conferencing Product Orange Releases Videophone with Video Conferencing ......II-56 Series ................................................................................ II-49 Wire One Technology Launches IP-Based Video ADTRAN™ Modifies ATLAS™ Famili IADs.................... II-49 Conferencing ....................................................................II-56 Mosaic Communications Launches IP Video Tridel Technologies Begins Offering Video Conferencing .................................................................... II-49 Conferencing ....................................................................II-57 VC Net Launches European Video Conferencing VTEL Deutschland Launches Video Conferencing Network ............................................................................ II-50 Product..............................................................................II-57 Sprint Launches Sprint eVideo Conferencing(SM) .............. II-50 NERA Introduces Water-Proof Video Conferencing France Telecom Introduces Viaconferencing ....................... II-50 System ..............................................................................II-57 Aethra Introduces Nova Mobile Video Conferencing TeleChoice Deutschland Unveils PowerEye Video System .............................................................................. II-50 Conferencing System ........................................................II-57 First Virtual Offers a New Video Conferencing Solution MultiLink Launches Internet Meeting Manger (IMM) Based on Intranet and Internet .......................................... II-50 Software............................................................................II-57 TANDBERG Extends the Video Conferencing Solutions’ TANDBERG Releases Vision 6000 Roll-About Group Collection with B4 Software............................................. II-50 Conferencing System ........................................................II-57 Forgent™ Networks Offers 2.0 Variant of Video Forgent Introduces Video Network Management Network Platform (VNP).................................................. II-51 Software............................................................................II-57 Prescom Introduces Meet & See Video Conferencing TANDBERG Launches TANDBERG 550 for System ..............................................................................II-58 Small Group Video Conferences ...................................... II-51 PictureTel Extends iPower Line with Picture Polycom Offers Premier Video Communications Tel 600 Series ...................................................................II-58 Solutions........................................................................... II-51 InnoMedia Introduces Variant 2 of IP VideoPhone..............II-58 NEC System Technologies and NEC Collectively Sony Introduces Two New Video Conferencing Systems ....II-58 Build New Video Conferencing System ........................... II-51 Liesegang Introduces Aethra’s Vega 2 .................................II-58 Agilent Technologies Launches New RouterTester Software ........................................................................... II-52 PolySpan Teleconferencing Offers 1.5 Variant of ViaVideo Video Conferencing Software...........................II-58 TANDBERG Introduces Natural Audio Module™.............. II-52 PictureTel Introduces 900 Line Video Conferencing ADTRAN™ Adds a New Product to TRACER Line System ..............................................................................II-58 of Products........................................................................ II-52 V-SPAN Extends IP Video Conferencing Services Broadwing Extends the Product Portfolio with IP with Video OnNet.............................................................II-59 Video Conferencing.......................................................... II-52 First Virtual Communications Introduces a Variant Aethra® Launches Vega Series of Set-top Video of Click to Meet™ ............................................................II-59 Conferencing Products...................................................... II-53 STARBAK Launches 2.0 Version of Torrent CE™.............II-59 Global Crossing Offers Video Conferencing Service Over VCON Offers Media Xchange Manager for Multi- Internet Protocol ............................................................... II-53 Vendor Video Conferencing networks..............................II-59 Wistron Softel and Chunghwa Telecom Introduce VTEL Introduces 3.0 Variant of SmartVideoNet hiMeeting.......................................................................... II-53 Manager............................................................................II-60 RADVision Launches viaIP 100 Product Line for CUseeMe Offers Video ware Video Conferencing SMB Market ..................................................................... II-54 Software............................................................................II-60 TANDBERG Provides Video Conferencing Solutions Teliris Introduces Large-Scale Video Conferencing Via OneNet....................................................................... II-54 Service ..............................................................................II-60 TANDBERG Offers TANDBERG 880................................ II-54 Sprint Offers Turnkey Video Conferencing Service Avistar Communications Launches Camera for Desktop Based on IP .......................................................................II-60 Video Conferencing System ............................................. II-54 Enlighten Technologies Launches e-SDN for Compunetix Innovates its Products ...................................... II-54 Legal Market.....................................................................II-61 TANDBERG Launches TANDBERG Director ................... II-55 BPL Telecom Introduces Video Conferencing Services Wire One Adds two New Features for Glowpoint Based on ISDN and IP in India .........................................II-61 Network ............................................................................ II-55 Cisco Systems Expands the Optical Networking Aethra Launches Nova Entry Video Conferencing Portfolio............................................................................II-61 Solution ............................................................................ II-55 InnoMedia Introduces Videophone Based on IP ..................II-61 Mosaic Communications Releases IP-Based Video TANDBERG Introduces Highly Sophisticated Conferencing .................................................................... II-55 Video Conferencing Software...........................................II-61 Wipro ePeripherals Introduces DigiClik Camera ................. II-56 ImageCom Introduces Mobile Video Expertise (MVE) Vweb Unveils VW2010 with Codec Functionality .............. II-56 technology ........................................................................II-62 © Global Industry Analysts, Inc., May 2008 Page 4
  5. 5. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS Impact Innovations Group Offers Unity, Enterprise Ultra Electronics Holding Purchases Criticom Inc ...............II-70 Collaboration Software ..................................................... II-62 Google Inc Acquires Marratech AB .....................................II-70 Cisco Launches a New Line of Video Conferencing Westcon Group Buys ReView Video LLC...........................II-70 Systems Based on IP......................................................... II-62 Shared Technologies Inc. Acquires Communication Broad TV Develops Video Conferencing Software Management Services .......................................................II-70 Based on Internet .............................................................. II-62 Cisco to Acquire WebEx ......................................................II-70 Liesegang Introduces Aethra’s Maia Series ......................... II-63 IP Unity Acquires Glenayre Messaging to Form Wisecom Introduces Two New Products in Spain................ II-63 IP Unity Glenayre .............................................................II-71 VTel Offers Set-top 250 Mobile ISDN Video Polycom Takes Over Destiny Conferencing.........................II-71 Conferencing System........................................................ II-63 Tandberg Collaborates with Hewlett-Packard (HP)..............II-71 Geo Interactive Media Group Releases A3 Codec Cisco Teams Up with Jabber ................................................II-71 Chip Design...................................................................... II-63 AT&T, Inc. Inks Agreement with MEDITECH ...................II-72 Polyspan Introduces StreamStation Product......................... II-63 Teliris Sells Major Stake to Private Equity Firms.................II-72 Max Internet Offers Max i.c.Live 3600 Accelerator Card BroadSoft Collaborates with RADVISION to Provide and Max i.c. Video Communication Station ..................... II-64 Video-Enabled VoIP Services...........................................II-72 VCON Introduces Falcon IP Video Conferencing System ... II-64 Cisco Systems Acquires Scientific-Atlanta ..........................II-72 MVC Mobile VideoCommunication Deutschland XConnect Acquires IPeerX ..................................................II-72 Launches TimeMaxX ....................................................... II-64 ITLS Acquires EarthNet Communications ...........................II-72 Polyspan Introduces ViewStation FX................................... II-64 Genesys Sets Up New Development Facility in Genesys and Videocall Group to Offer New Video Shanghai ...........................................................................II-72 Conferencing Service........................................................ II-64 Avaya GlobalConnect Partnerships with Sony.....................II-73 PictureTel Introduces Concorde 4200ZX Based on ISDN ... II-64 BT to Invest on Global VoIP Platform .................................II-73 Sony Deutschland Introduces Contact PCS-1500P .............. II-65 Rex Rotary Signs Marketing Agreement with PictureTel 1414c Offers Conference 1-2-3........................... II-65 Polycomm.........................................................................II-73 Sony Electronics Launches Contact 323 for Transmitting VideoCentric Expands SDSL and ADSL Services ...............II-73 on the Internet................................................................... II-65 Bharti Teletech Signs Marketing Agreement with Polyspan Teleconferencing Offers Two New Video Polycom ............................................................................II-73 Conferencing products...................................................... II-65 Codian and DyLogic Partnerships to Provide “On-the-road” TANDBERG Expands the Portfolio of Video Video Conferencing Solutions ..........................................II-73 Conferencing Solutions with TANDBERG 500 ............... II-65 Codian Opens Sales and Services Office in Germany ..........II-74 Lucent Technologies Builds New Technology Polycom India to Open Office in Bangalore.........................II-74 for Video Conferencing .................................................... II-65 SingTel Partners with Etisalat ..............................................II-74 PictureTel Offers a New Video Conferencing RADVISION Teams Up with Ingate Systems to Offer Device Based on PC ......................................................... II-65 Multipoint Conferencing...................................................II-74 FVC.com Introduces an Advanced Variant of Click Ericsson Inks Agreement with Telstra..................................II-74 to Meet.............................................................................. II-66 AT&T and BellSouth Plans Merger .....................................II-75 RSI Video Conferencing, Launches VideoFlyer 128 Verizon Acquires MCI .........................................................II-75 Value Pak ......................................................................... II-66 Sprint Nextel Spin-Offs its Local Telephone Business.........II-75 Cisco Systems Launches 2.0 Version of IP/VC Alcatel and Lucent Enter into Merger Agreement ................II-75 3500 Series ....................................................................... II-66 Interlink Global Enters into Agreement with I Stream for Collaborative Systems Develops Orchestra.......................... II-66 Video Conferencing..........................................................II-75 White Pine Introduces CU See Me Cam Kit product ........... II-66 IncomeHarvest Enter into Marketing Agreement Ezenia! Offers Encounter 3000 Series.................................. II-67 with Brightbox..................................................................II-76 Zydacron Introduces Z360 Codec for OEMs........................ II-67 AT&T Secures Subcontract for Video Conferencing VTEL Corporation Offers Galaxy™ MiniTower Network ............................................................................II-76 Video Conferencing System ............................................. II-67 Audio Visual Machines Acquires Video Meeting CUseeMe® Networks Develops MeetingPoint Server for Company ..........................................................................II-76 Microsoft Exchange 2000................................................. II-68 Gordon Investments to Acquire All New Video Limited .....II-76 PSINet, 1414c and Global VideoCom Group Polycom Takes Over DSTMedia..........................................II-76 Collectively Offers “video-on-the.net” ............................. II-68 Wire One Technology and V-SPAN Combine to form Wire One Communications...............................................II-77 9. Recent Industry Activity........................................... II-69 WebEx Communications Acquires Intranets.com ................II-77 SightSpeed and VTEL Collaborates to Offer Affordable Emblaze-VCON Enters Agreement with Chinese Videoconferencing Solution................................................. II-69 Government ......................................................................II-77 BT to Take Over Wire One .................................................. II-69 Britestream and AVCON Sign Agreement to Offer Secure AT & T Inks VoIP Services Contract with International IP Video Conferencing .....................................................II-77 Exhibitions........................................................................ II-69 Cisco to offer Rich-Media Communications Based on IP ....II-77 © Global Industry Analysts, Inc., May 2008 Page 5
  6. 6. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS SKIDATA Selects York Telecom for Video Conferencing Vidcon Partners with Micro Warehouse...............................II-84 Services ............................................................................ II-78 Vemics Signs Pact with Wire One........................................II-84 Sony Electronics Joins with GlowPoint to Provide Polycom Enters into Agreement with MRI...........................II-84 Video Conferencing on Broadband................................... II-78 Masergy Signs Pact with GBH Communications .................II-84 Renault Selects VCON to Install Video Conferencing Solutionz Enters into Agreement with Masergy ...................II-85 Services ............................................................................ II-78 Forgent Divests Video Conferencing Assets to GTG ...........II-85 DirectView Secures Video Conferencing Contract ACT Teleconferencing Acquires Proximity .........................II-85 from Q.E.P........................................................................ II-78 ViewCast Partners with Masergy .........................................II-85 BCS Global and ETT Sign Strategic Agreement.................. II-78 First Virtual Forms Alliance with Aethra .............................II-85 Broadcast International Enters into Agreement KPNQwest Teams with GVC...............................................II-86 with Rep360 ..................................................................... II-78 Latitude Communications Signs Pact with Radivision .........II-86 Vodafone to Further the Installation of GlobalTable™ Forgent Forms Alliance with SPL Integrated Solutions .......II-86 Video Conferencing.......................................................... II-79 TANDBERG and AMD Form Collaboration .......................II-87 Gores Technology Group Acquires V-SPAN....................... II-79 TANDBERG Enters into Distribution Agreement with Genesys Conferencing Enters into Contract with White Radio......................................................................II-87 Bonduelle.......................................................................... II-79 IVCi Inks Pact with STARBAK...........................................II-87 Genesys Conferencing Signs Contract with Centrica ........... II-79 Wire One Enters into Agreement with BellSouth.................II-87 Genesys Conferencing Signs Global Contract with ABB..... II-79 VBrick Systems Inks Agreement with Masergy Vccon Enters into Contract with Consip .............................. II-79 Communications ...............................................................II-87 Convergia Enters into Agreement with Global Crossing...... II-79 Genesys and Philips Enter into Agreement...........................II-88 US State Department Turns to Video Conferencing............. II-80 VCCW Bags DfES Contract.................................................II-88 AT&T Extends Contract with Tech Data ............................. II-80 China Unicom Buys Polycom’s Network Equipment...........II-88 Polycom Completes Acquisition of Voyant Polycom Contracts with CCB...............................................II-88 Technologies..................................................................... II-80 Alcatel Bags Supply Contract from Heritage Telus Acquires Adcom......................................................... II-80 Lottey Fund.......................................................................II-88 eOn Communications Acquires Aelix Systems .................... II-80 TANDBERG Supplies Video Conferencing Systems to Hartcourt Purchases Control Tech Electrics Technology ..... II-80 The Government of Victoria .............................................II-89 Gateway Access Solutions Acquires Albuquerque............... II-80 Pinacl’ Solutions Teams with UKERNA..............................II-89 Intransa Signs Strategic Channel Deal with NewWave ........ II-81 Eterra Bags SEK 3.8 Order ..................................................II-89 InterDigital Signs Agreement with Atmel ............................ II-81 Computacenter Bags Scottish Government Global Crossing Signs New Service Level Video Conferencing Tender..............................................II-89 Agreements....................................................................... II-81 Coastal Carolina University Sets Up Video Telecom New Zealand Enters into Agreement with Conferencing to Train Soldiers .........................................II-89 Lucent Technologies......................................................... II-81 China Railcom Selects RADIVISION and VisionNex .........II-90 Liberty Travel's Signs IP Network Contract The College Board Uses Wire One's Glowpoint Network....II-90 With AT&T ...................................................................... II-81 State of Alabama Selects GSS for Centralizing its Shaw University Inks Contract With Avaya......................... II-81 Video Conferencing Activities..........................................II-90 Genesys Enters into Global Contract with RADVISION Adds Three New Resellers.............................II-90 Heidelberger Druckmaschinen.......................................... II-82 IVCi Uses Forgent™ Networks’ Video Network Genesys Conferencing in Partnership with Management .....................................................................II-91 Honeycomb Connect ........................................................ II-82 Forgent™ Provides Service and Video Conferencing VCON Forms Partnership with Wave Three ........................ II-82 Equipment.........................................................................II-91 Japan Telecom Forms Partnership with Polycom................. II-82 Avaya Provides Video Conferencing Solutions to FIFA ......II-91 Polycom Enters into Partnership with Raytheon .................. II-82 Department of Company Affairs uses Teleconferencing VCON Enters into Partnership with Xenex.......................... II-82 and Video Conferencing Solutions ...................................II-91 Polycom Enters into Agreement with Telstra....................... II-82 V-Span Acquires Peer Digital ..............................................II-91 Singapore Telecommunications Enters into Agreement ACT Acquires 1414c............................................................II-91 with KPN.......................................................................... II-83 Pineapplehead Acquires Idea Media.....................................II-92 Fuji Xerox Establishes Collaborative Computing Polycom Acquires Circa Communications...........................II-92 Network with Cisco System.............................................. II-83 Polycom Acquires PictureTel...............................................II-92 Vector Resources Attains IP Communications Oki and Microsoft Form Alliance.........................................II-92 Specialization of Cisco Systems ....................................... II-83 PixelMEDIA and MediationAmerica Forms Strategic V-SPAN and Worldwide ISDN Prolong Partnership ........... II-83 Alliance.............................................................................II-92 Cisco Introduces New Software ........................................... II-83 Signature Alliance Formed to Realize Synergies..................II-92 WebeX Acquires China Operations ..................................... II-83 Vialog Provides Video Conferencing Solutions to Damovo Forms Partnership with RADVISION ................... II-84 US TeleMed......................................................................II-93 © Global Industry Analysts, Inc., May 2008 Page 6
  7. 7. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS NVS Distributes ViewCASE™ Portable Video Table 8: World Long-Term Projections for Video Conferencing Conferencing Systems ...................................................... II-93 Systems by Geographic Region – USA, Canada, Japan, Europe, Sony Inks Two Part Agreement with Genesys ..................... II-93 Asia-Pacific (excluding Japan), Latin America, and Rest of VCON Contracts with PBC.................................................. II-93 World Markets Independently Analyzed with Annual Sales PictureTel® Corporation Contracts with OneNet................. II-93 Figures in US$ Million for Years 2011 through 2015 Indian Government Installs Video Conferencing Systems ... II-94 (includes corresponding Graph/Chart) ..............................II-105 Pinacl Receives GBP30 Million Contract ............................ II-94 Table 9: World Recent Past, Current & Future Analysis for Path 1 Network Technologies Launches EL1000................. II-94 Video Conferencing Systems by Base Technology – IP Systems Federal Bureau of Prisons Installs Video Conferencing and ISDN Systems Independently Analyzed with Annual Sales Applications...................................................................... II-94 Figures in US$ Million for Years 2000 through 2010 AT&T Offers Video Bridging Services to Customers .......... II-94 (includes corresponding Graph/Chart) ..............................II-106 Table 10: World Long-Term Projections for Video Conferencing 10. Focus on Select Global Players................................. II-95 Systems by Base Technology – IP Systems and ISDN Systems Alcatel-Lucent (France) ....................................................... II-95 Independently Analyzed with Annual Sales Figures in AT&T Inc. (USA) ................................................................ II-95 US$ Million for Years 2011 through 2015 (includes Avaya, Inc. (USA) ............................................................... II-95 corresponding Graph/Chart)..............................................II-106 BT Conferencing (UK)......................................................... II-96 Table 11: World 10-Year Perspective for Video Conferencing Emblaze-VCON Ltd. (Israel) ............................................... II-96 Systems by Geographic Region – Percentage Breakdown of Genesys Conferencing Inc. (USA) ....................................... II-97 Dollar Sales for USA, Canada, Japan, Europe, Asia -Pacific Global Crossing Limited (USA)........................................... II-97 (excluding Japan), Latin America, and Rest of World Polycom, Inc. (USA)............................................................ II-97 Markets for Years 2003, 2008 & 2012 (includes Sony Electronics Inc. (USA) ................................................ II-98 corresponding Graph/Chart)..............................................II-107 Sprint Nextel Corporation (USA)......................................... II-98 Table 12: World 10-Year Perspective for Video Conferencing TANDBERG (Norway)........................................................ II-99 Systems by Base Technology – Percentage Breakdown of Verizon Business (USA) ...................................................... II-99 Dollar Sales for IP Systems and ISDN Systems for Years VTEL Products Corporation Inc. (USA) .............................. II-99 2003, 2008 & 2012.............................................................II-107 Wire One Communications, Inc. (USA)............................. II-100 Table 13: World Recent Past, Current & Future Analysis for IP Systems by Geographic Region – USA, Canada, Japan, Europe, 11. Global Market Perspective ..................................... II-101 Asia-Pacific (excluding Japan), Latin America, and Rest of Table 4: World Recent Past, Current & Future Analysis World Markets Independently Analyzed with Annual Sales for Video Conferencing by Geographic Region – USA, Figures in US$ Million for Years 2000 through 2010 Canada, Japan, Europe, Asia-Pacific (excluding Japan), (includes corresponding Graph/Chart) ..............................II-108 Latin America, and Rest of World Markets Independently Table 14: World Long-Term Projections for IP Systems by Analyzed with Annual Sales Figures in US$ Million Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific for Years 2000 through 2010 (includes corresponding (excluding Japan), Latin America, and Rest of World Markets Graph/Chart) ..................................................................... II-101 Independently Analyzed with Annual Sales Figures in Table 5: World Long-term Projections for Video Conferencing US$ Million for Years 2011 through 2015 (includes by Geographic Region – USA, Canada, Japan, Europe, Asia- corresponding Graph/Chart)..............................................II-109 Pacific (excluding Japan), Latin America, and Rest of World Table 15: World 10-Year Perspective for IP Systems by Markets Independently Analyzed with Annual Sales Figures Geographic Region – Percentage Breakdown of Dollar Sales for in US$ Million for Years 2011 through 2015 (includes USA, Canada, Japan, Europe, Asia -Pacific (excluding Japan), corresponding Graph/Chart) ............................................. II-102 Latin America, and Rest of World Markets for Years 2003, Table 6: World 10-Year Perspective for Video Conferencing 2008 & 2012 (includes corresponding Graph/Chart).........II-110 by Geographic Region – Percentage Breakdown of Dollar Sales Table 16: World Recent Past, Current & Future Analysis for for USA, Canada, Japan, Europe, Asia-Pacific (excluding ISDN Systems by Geographic Region – USA, Canada, Japan, Japan), Latin America, and Rest of World Markets for Europe, Asia-Pacific (excluding Japan), Latin America, and Years 2003, 2008 & 2012 (includes corresponding Rest of World Markets Independently Analyzed with Annual Graph/Chart) ..................................................................... II-103 Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) ..............................II-111 Table 7: World Recent Past, Current & Future Analysis for Video Conferencing Systems by Geographic Region – USA, Table 17: World Long-Term Projections for ISDN Systems by Canada, Japan, Europe, Asia-Pacific (excluding Japan), Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific Latin America, and Rest of World Markets Independently (excluding Japan), Latin America, and Rest of World Markets Analyzed with Annual Sales Figures in US$ Million Independently Analyzed with Annual Sales Figures in for Years 2000 through 2010 (includes corresponding US$ Million for Years 2011 through 2015 (includes Graph/Chart) ..................................................................... II-104 corresponding Graph/Chart)..............................................II-112 © Global Industry Analysts, Inc., May 2008 Page 7
  8. 8. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS Table 18: World 10-Year Perspective for ISDN Systems by Table 28: World Recent Past, Current & Future Analysis for Geographic Region – Percentage Breakdown of Dollar Sales for ISDN Services by Geographic Region – USA, Canada, Japan, USA, Canada, Japan, Europe, Asia -Pacific (excluding Japan), Europe, Asia-Pacific (excluding Japan), Latin America, and Latin America, and Rest of World Markets for Years 2003, Rest of World Markets Independently Analyzed with Annual 2008 & 2012 (includes corresponding Graph/Chart) ........ II-113 Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) .....................II-122 Table 19: World Recent Past, Current & Future Analysis for Video Conferencing Services by Geographic Region – USA, Table 29: World Long-Term Projections for ISDN Services by Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific America, and Rest of World Markets Independently Analyzed (excluding Japan), Latin America, and Rest of World Markets with Annual Sales Figures in US$ Million for Years 2000 Independently Analyzed with Annual Sales Figures in through 2010 (includes corresponding Graph/Chart)........ II-114 US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)..............................................II-123 Table 20: World Long-Term Projections for Video Conferencing Services by Geographic Region – USA, Canada, Japan, Europe, Table 30: World 10-Year Perspective for ISDN Services by Asia-Pacific (excluding Japan), Latin America, and Rest of Geographic Region – Percentage Breakdown of Dollar Sales World Markets Independently Analyzed with Annual Sales for USA, Canada, Japan, Europe, Asia-Pacific (excluding Figures in US$ Million for Years 2011 through 2015 Japan), Latin America, and Rest of World Markets (includes corresponding Graph/Chart) .............................. II-115 for Years 2003, 2008 & 2012 (includes corresponding Graph/Chart)......................................................................II-124 Table 21: World Recent Past, Current & Future Analysis for Video Conferencing Services by Base Technology – IP Services, Table 31: World Recent Past, Current & Future Analysis for ISDN Services, and Other Services Independently Analyzed Other Services by Geographic Region – USA, Canada, Japan, with Annual Sales Figures in US$ Million for Years 2000 Europe, Asia-Pacific (excluding Japan), Latin America, and through 2010 (includes corresponding Graph/Chart)........ II-116 Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through Table 22: World Long-Term Projections for Video Conferencing 2010 (includes corresponding Graph/Chart) .....................II-125 Services by Base Technology – IP Services, ISDN Services, and Other Services Independently Analyzed with Annual Sales Table 32: World Long-Term Projections for Other Services by Figures in US$ Million for Years 2011 through 2015 Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific (includes corresponding Graph/Chart) .............................. II-116 (excluding Japan), Latin America, and Rest of World Markets Independently Analyzed with Annual Sales Figures in Table 23: World 10-Year Perspective for Video Conferencing US$ Million for Years 2011 through 2015 (includes Services by Geographic Region – Percentage Breakdown of corresponding Graph/Chart)..............................................II-126 Dollar Sales for USA, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Table 33: World 10-Year Perspective for Other Services Markets for Years 2003, 2008 & 2012 (includes by Geographic Region – Percentage Breakdown of corresponding Graph/Chart) ............................................. II-117 Dollar Sales for USA, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America, and Rest of World Table 24: World 10-Year Perspective for Video Conferencing Markets for Years 2003, 2008 & 2012 Services by Base Technology – Percentage Breakdown of (includes corresponding Graph/Chart) ..............................II-127 Dollar Sales for IP Services, ISDN Services, and Other Services for Years 2003, 2008 & 2012 (includes corresponding Graph/Chart) ............................................. II-118 III. MARKET Table 25: World Recent Past, Current & Future Analysis for IP Services by Geographic Region – USA, Canada, Japan, 1. The United States ....................................................... III-1 Europe, Asia-Pacific (excluding Japan), Latin America, and A. Market Analysis .............................................................. III-1 Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 Current and Future Analysis.......................................... III-1 (includes corresponding Graph/Chart) .............................. II-119 Market Overview........................................................... III-1 Market Structure and Competition............................. III-1 Table 26: World Long-Term Projections for IP Services by Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific Table 34: ISDN and IP Video Conferencing (excluding Japan), Latin America, and Rest of World Markets Market in the US (2005 & 2006): Percentage Independently Analyzed with Annual Sales Figures in Breakdown of Calls through Network Type – US$ Million for Years 2011 through 2015 (includes ISDN and IP ........................................................... III-2 corresponding Graph/Chart) ............................................. II-120 Video Conferencing Systems Market......................... III-2 Table 27: World 10-Year Perspective for IP Services by Video Conferencing Services Market ........................ III-2 Geographic Region – Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Table 35: Video Conferencing Services Market Latin America, and Rest of World Markets for Years 2003, in the US (2005): Percentage Breakdown of 2008 & 2012 (includes corresponding Graph/Chart) ........ II-121 Calls – Multi-Point and Point-to-Point .................. III-2 © Global Industry Analysts, Inc., May 2008 Page 8
  9. 9. VIDEO CONFERENCING MCP-1062 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS Table 36: Videoconferencing Services Market in the Related Diversifications – A Strategy to Stay United States (2007): Percentage Market Share Competitive ............................................................ III-8 Breakdown of Leading Players –Wire One Other Trends Influencing the Growth of Video Communications, AT&T, Verizon, Applied Global Conferencing Market.............................................. III-8 Technologies, Global Crossing, Glowpoint, and Price Declines Power ‘Systems’ Sales.................... III-8 Others (includes corresponding Graph/Chart)........III-3 TV-Based Consumer Video Conferencing Competitive Analysis .....................................................III-3 Products go Out of Focus ................................... III-8 CSP Managed Video Conferencing Services Market..... III-3 End Point Manufacturers Give Tough Competition to MCU Vendors................................................. III-8 Table 37: Leading Players in the US CSP Managed Advancements in Communications Technology – Video Conferencing Services Market (2004): Boon to Service Providers................................... III-8 Percentage Breakdown of Value Sales for V-Span/Wire Video Network Management Services – New One Communications, Global Crossing, Verizon, Opportunity to Service Providers ........................ III-9 AT&T, and Others (includes corresponding Shift from Customer Managed to Conferencing Graph/Chart) ..........................................................III-3 Service Provider Managed Networks.................. III-9 Customer Managed Video Conferencing Services Wider Range of Applications Emerge with the Market.....................................................................III-4 Shift to IP............................................................ III-9 Satellite-Based Video Conferencing – Burgeoning Table 38: Leading Players in the US Customer Market................................................................. III-9 Managed Video Conferencing Services Market Growth Deterrents.................................................... III-10 (2004): Percentage Breakdown of Value Lesser Number of Mid-sized and Small Business Sales for AT&T, MCI/Verizon Business, Customers Deters Growth .................................... III-10 Sprint Nextel, and Others (includes Varied Customer Requirements Pull Down Service corresponding Graph/Chart)...................................III-4 Provider Revenues ............................................ III-10 Group Video Conferencing Systems Market ..............III-4 Longer Sales Cycles Delay Growth...................... III-10 Mounting R&D Costs – An Entry Barrier for Table 39: Leading Players in the US Group Video New Companies................................................ III-10 Conferencing Systems Market (2004)): Proliferation of OEMs – Fuelled by High Costs Percentage Breakdown of Value Sales for Polycom, of Production .................................................... III-10 TANDBERG, Sony, and Others (includes Manufacturers forced to Modify their Basket of corresponding Graph/Chart)...................................III-4 Offerings as High-End Systems Show MCU Systems Market ................................................III-5 Low Growths ................................................. III-10 Misconceptions Hamper Growth of IP-based Table 40: Leading Players in the US MCU Systems Products ............................................................ III-11 Market (2004): Percentage Breakdown of Value Sales Constraints and Challenges Specific to Video for Ezenia, Polycom, Alcatel Lucent, and Others Conferencing Services Market .......................... III-11 (includes corresponding Graph/Chart) ...................III-5 Pricing in IP Video Conferencing Services ................. III-11 Distribution Dynamics................................................III-5 Unlimited Calling Plans ........................................... III-11 Key End-User Groups.................................................III-5 Usage-based Calling Plans....................................... III-11 Fixed Hours Per Month Calling Plans...................... III-11 Table 41: Video Conferencing Systems in the US Technological Developments ...................................... III-11 (2005 & 2006): Percentage Breakdown of Value Product/Service Introductions ..................................... III-12 Sales by Vertical Market – Corporate, Government, Education, and Healthcare (includes Strategic Corporate Developments .............................. III-32 corresponding Graph/Chart)...................................III-5 Select Players .............................................................. III-45 B. Market Analytics ........................................................... III-50 Issues and Trends ...........................................................III-6 Video Conferencing Market Increases Significantly ......III-6 Table 42: US Recent Past, Current & Future Analysis for Mobile Video Conferencing – A Gift from Next Video Conferencing by Product Segment/Technology – Generation Networks...............................................III-6 Systems (IP & ISDN), and Services (IP, ISDN & Others) Video Streaming – A Value Addition to Video Independently Analyzed with Annual Sales Figures in Conferencing Offerings...........................................III-6 US$ Million for Years 2000 through 2010 (includes Video Conferencing to Homes – A Slow Transition ......III-6 corresponding Graph/Chart)....................................... III-50 Desktop Systems to Dominate Group Systems ...........III-7 Table 43: US Long-term Projections for Video Set-top Boxes Drive Growth of Group Video Conferencing by Product Segment/Technology – Systems Conferencing Systems.............................................III-7 (IP & ISDN), and Services (IP, ISDN & Others) Broadband Video Gains Prominence ..........................III-7 Independently Analyzed with Annual Sales Figures ISDN Continues to Remain the Primary Network in US$ Million for Years 2011 through 2015 for Video Transmission ...........................................III-7 (includes corresponding Graph/Chart) ....................... III-51 © Global Industry Analysts, Inc., May 2008 Page 9

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