2-05 Virtual Classroom Margaret Smith Cisco.ppt


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  • Cisco MeetingPlace is: Fully integrated On-net, Rich Media conferencing – integrated audio, web, video and integrated with collaborative applications The key difference between Cisco MeetingPlace and other solutions is that MeetingPlace is optimized for on-net deployed. Cisco offers a full suite of conferencing solutions – voice, web and video; including Cisco MeetingPlace and Cisco IPVC Cisco rich-media solutions can be purchased and managed by the customer or fully outsourced – paid for by the minute and administered by Cisco or a Cisco partner. Take a closer look …
  • MeetingPlace tightly integrates voice, video and web conferencing. Significant user benefits from having an integrated solution Enables complete meeting control See who is in the meeting, who is talking, who is sharing, View attendance by media type - icons next to name Control other users, for instance a user can mute themselves or mute another participant who may have a noisy connection Change attendee speaking, video, sharing capabilities Share any application Record and playback meetings Conduct whiteboard sessions and polls MeetingPlace enables significant changes is user behavior and workflow improvements as users realize the value of accessing the web meeting console to view and better control their meeting experience
  • MeetingPlace includes an advanced conferencing user interface on your Cisco IP phone display Quickly and easily setup, find and attend your meetings We are planning to enhance capabilities and add meeting management and control through the IP Phone interface. This is just one example of how Cisco is delivering better IP Communications solutions by tightly integrating IPC offerings.
  • Person sharing sees audience latency indicated by color on orange door icon in system tray (Windows) or dock (Mac) Tells person sharing to continue at current pace or slow down so audience doesn’t get behind
  • Share applications, presentations, web sites or tours, desktop Others don’t need the shared app to take control True color (24-bit) if bandwidth allows; otherwise, uses standard web colors (8-bit) Annotate shared applications Who’s Sharing App Sharing is default mode. Select App Sharing at the right of the annotations toolbar (middle of three buttons)
  • Select Whiteboard at the right of the annotations toolbar (left-most of three buttons) Annotation color associated with each individual in Participant list
  • Polls - Access before, during or after the meeting Chat - like passing notes in a meeting or class Chat window can be resized, and users are alerted about incoming chats.
  • + applications include training (directing users to training-related content), webinars (popping up surveys at the end), business meetings (incorporating rich content like video, flash), sales (directing prospects to order or sign-up forms), …
  • Let now look at how conferencing can be used to improve crisis management The main change is that companies are replacing or supplementing the physical war room with a virtual war room What is a virtual war room A combination of voice and web conferencing functionality which are ideally integrated with notification and attendance capabilities. The functionality should be optimized to allow necessary participants to quickly assemble – ideally you would be able to have a pre-configured database of required participants for different crisis scenarios and they could be contacted Secure location Control the session Share and create documents Record the session for those that could not attend Record introductory messages so people that are joining the meeting late can be pre-briefed If a disaster occurs, the site must notify and gather its Quick Response Team, which consists of team members and state agency contacts. The solution must allow for any crises team member, crisis operator and/or state or local agency to initiate the crises call. To inform people about the crisis situation as they enter the meeting, the system provides a recorded message upon entering, and the message could be updated on an ad hoc basis as the situation changed. Through integrated web conferencing … see who’s in the meeting and speaking; record activity for post-crisis analysis on response; share and collaboratively update disaster plan documents; track response progress. Improve flexibility and speed More flexibility and an ability to respond faster by incorporating a virtual war room into crisis response plans
  • These are the key features that are important in a crisis management application. Important to emphasize that ability to have continuous meetngs and group outdial allows teams to be gathered very quickly, in situations were speed literally could save lives Future: Video to Get Remote Assist
  • Main Points: Typical IT way to deal with conferencing is to have it “off-net” This presents issues of cost, integration, and security
  • Main Points: Bringing conferencing “on-net” provides: a greater degree of cost savings, tighter integration with other applications and better security behind the firewall
  • 2-05 Virtual Classroom Margaret Smith Cisco.ppt

    1. 1. 11-3-2006 Margaret Smith Applications Specialist - MeetingPlace Higher Education and Cisco Solutions
    2. 2. Agenda <ul><li>Cisco MeetingPlace Overview </li></ul><ul><li>Virtual Classroom: The Cisco Distance Learning Solution </li></ul><ul><li>Crisis Management: Quick Response Solution </li></ul><ul><li>Appendix: Technical Characteristics </li></ul>
    3. 3. <ul><li>Fully integrated, rich-media conferencing solution </li></ul>Welcome to Cisco MeetingPlace <ul><li>Deployed On-net –behind </li></ul><ul><li>the network firewall... </li></ul><ul><li>for cost savings, integration and security </li></ul><ul><li>Available as a product purchase or outsourced deployment </li></ul>
    4. 4. The Basics of Meeting Place <ul><li>What is it? </li></ul><ul><li>Audio Conferencing </li></ul><ul><li>Video Conferencing </li></ul><ul><li>White Boarding </li></ul><ul><li>Instant Messaging </li></ul><ul><li>Web Sharing </li></ul><ul><li>All recordable and all on demand </li></ul>Voice Video IM Web
    5. 5. User Features and Functions <ul><li>Integration with Voice and Video Conference </li></ul><ul><li>Web Conferencing Modes </li></ul><ul><li>Polling </li></ul><ul><li>Chat </li></ul><ul><li>Web Push </li></ul><ul><li>Recording </li></ul><ul><li>Attachments </li></ul><ul><li>Security </li></ul><ul><li>Enterprise Deployment </li></ul>
    6. 6. Extensive Meeting Controls <ul><li>Telephone and Web User Interfaces </li></ul><ul><li>Mute / un-mute line </li></ul><ul><li>Roll call – listen to who else is in the meeting </li></ul><ul><li>Out dial for missing participants </li></ul><ul><li>Out dial for a team of people </li></ul><ul><li>Record a meeting </li></ul><ul><li>Record a message for other meeting participants </li></ul><ul><li>Record an agenda </li></ul><ul><li>Breakout room for private conversations </li></ul><ul><li>End meeting </li></ul>
    7. 7. Rich-media Conferencing Experience <ul><li>Complete voice, web and video capabilities and control </li></ul>As natural and effective as face-to-face communication <ul><li>Who’s Talking </li></ul><ul><li>Who’s Sharing </li></ul><ul><li>Who’s Attending </li></ul>
    8. 8. Cisco IP Phone Integration Advanced Conferencing Phone UI
    9. 9. Presentation Mode <ul><li>For Webinars / Distance Learning, Mentoring, Faculty / Staff, and Student meetings </li></ul><ul><li>Thumbnail view of “Slides” </li></ul><ul><li>Re-order or remove slides without having to reload </li></ul><ul><li>Incorporates whiteboard snapshots </li></ul><ul><li>Use annotations to emphasize key points </li></ul><ul><li>Annotations preserved </li></ul>
    10. 10. Application Sharing Mode <ul><li>For interactive meetings, mentoring, training, help desk </li></ul><ul><li>Pass control between attendees </li></ul><ul><li>Who is sharing </li></ul><ul><li>Annotate shared applications </li></ul><ul><li>Green/yellow/red indicator of audience latency </li></ul><ul><li>Application share from Windows, Mac, Solaris 1 </li></ul>1 Application sharing from Solaris requires T.120 client Windows Mac Windows System Tray Mac Dock
    11. 11. View and Take Control
    12. 12. Annotations & Whiteboard <ul><li>Mark up shared applications, presentations, whiteboard </li></ul><ul><li>More effective communication through visual cues </li></ul><ul><li>Improve brainstorming, illustrate complex topics </li></ul><ul><li>Capture & reuse ad-hoc ideas and decisions </li></ul>Pen Hi-Lite Text Square Ellipse Pointer Color Undo Snapshot Clear Save On Show Hide Del Pg
    13. 13. Conference Polling <ul><li>Full range of polling alternatives </li></ul><ul><ul><li>Yes and No </li></ul></ul><ul><ul><li>Multiple choice </li></ul></ul><ul><ul><li>Brainstorm </li></ul></ul><ul><ul><li>With or without correct answer </li></ul></ul><ul><li>Planned or ad hoc </li></ul><ul><li>Multiple ways to display results </li></ul><ul><li>Named or anonymous results </li></ul>
    14. 14. Conference Chat <ul><li>Communicate without disrupting the meeting </li></ul>
    15. 15. Web Push <ul><li>Directs participants to any Web content through a separate Web page </li></ul>
    16. 16. Web and Voice Recording <ul><li>Play back using only a browser with full controls </li></ul><ul><li>Fully synchronized with voice played through computer </li></ul><ul><li>Voice-only recordings also available </li></ul><ul><ul><li>WAV, MP3, Windows Media </li></ul></ul>Meeting Recording
    17. 17. <ul><li>Distance Learning Solution </li></ul>
    18. 18. MeetingPlace Distance Learning Examples <ul><li>Scheduled one time and recurring meetings </li></ul><ul><ul><li>Weekly Tutoring Sessions </li></ul></ul><ul><ul><li>Professor available for Q&A on assignments </li></ul></ul><ul><li>Reservationless meetings </li></ul><ul><ul><li>Always available, no scheduling required </li></ul></ul><ul><li>Continuous meetings </li></ul><ul><ul><li>Ideal for research and collaboration </li></ul></ul><ul><li>Lecture style meetings </li></ul><ul><ul><li>One to many presentations </li></ul></ul><ul><ul><li>Informal teacher training, webinar </li></ul></ul><ul><ul><li>applications </li></ul></ul><ul><li>Application sharing and knowledge transfer through web conferencing </li></ul><ul><li>All Meetings can be recorded for later reference </li></ul>
    19. 19. Content Summary and Objectives Before Attendance <ul><li>Pre-recorded Meeting Message </li></ul><ul><ul><li>People within meeting can record a message </li></ul></ul><ul><ul><li>e.g. “This is a session on collaboration tools……” </li></ul></ul><ul><ul><li>All participants hear message before joining meeting </li></ul></ul><ul><li>Saves time - no need to recap objectives or session content for every new participant entry </li></ul>
    20. 20. Collaboration – Mentoring, Distance Learning, Help Desk ( Audio , Web, Video)
    21. 21. Manage the Meeting <ul><li>Add video if needed </li></ul><ul><li>See who is speaking, sharing </li></ul><ul><li>View list of participants (voice, video & Web) </li></ul><ul><li>Up to 9 breakout rooms for separate group discussions </li></ul><ul><li>Lock meeting for security reasons </li></ul>
    22. 22. Attach Learning Content <ul><li>Documents and diagrams added to meeting are accessible to all participants through web page </li></ul>Genome Research Methodology
    23. 23. Crisis Management Quick Response Solution
    24. 24. Crisis Management Application <ul><li>Requirement in a crisis situation: </li></ul><ul><li>Get the right people together immediately regardless of location </li></ul><ul><li>Benefits of using Cisco MeetingPlace </li></ul><ul><ul><li>Improve cross functional communication </li></ul></ul><ul><ul><li>Reduce confusion and miscommunication </li></ul></ul><ul><ul><li>Easily facilitate remote or off hours personnel </li></ul></ul><ul><ul><li>Users join with simple phone call and web browser from anywhere at anytime </li></ul></ul><ul><ul><li>Speed decision making </li></ul></ul><ul><ul><li>Minimize impact of crisis </li></ul></ul><ul><ul><li>Create immediate response plans </li></ul></ul>
    25. 25. Cisco MeetingPlace Features For Crisis Management <ul><li>Quickly gather crisis response team </li></ul><ul><ul><li>Continuous meetings (always available) </li></ul></ul><ul><ul><li>Individual and team outdial </li></ul></ul><ul><ul><li>Outdial can be “Find Me” for up to 3 different numbers per profiled user </li></ul></ul><ul><li>Explain situation before attendance </li></ul><ul><ul><li>Meeting message recorded </li></ul></ul><ul><li>Collaborate on Crisis Response (Voice, Web, Video) </li></ul><ul><li>Manage meeting </li></ul><ul><ul><li>See & hear who’s in meeting, lock meeting, eject participants </li></ul></ul><ul><ul><li>Use break-out sessions for separate group discussions </li></ul></ul><ul><li>Attach plans to meeting, available for others to access </li></ul>
    26. 26. Quickly Gather Crisis Response Team <ul><li>Two methods: </li></ul><ul><li>System automatic outdials team members </li></ul><ul><ul><ul><li>Predefine crisis response teams </li></ul></ul></ul><ul><ul><ul><li>Create continuous meetings (always available) </li></ul></ul></ul><ul><ul><ul><li>Associate team to meeting </li></ul></ul></ul><ul><ul><ul><li>When first person joins the meeting, system automatically outdials to rest of the team </li></ul></ul></ul><ul><ul><ul><li>Phones ring immediately </li></ul></ul></ul><ul><li>Excellent for structured response and management </li></ul>
    27. 27. Quickly Gather Crisis Team <ul><li>Select specific team to outdial into a continuous meeting </li></ul><ul><ul><ul><li>Predefine crisis response teams </li></ul></ul></ul><ul><ul><ul><li>Create continuous meetings (always available) </li></ul></ul></ul><ul><ul><ul><li>Use MeetingTime to select team </li></ul></ul></ul><ul><ul><ul><li>Click Outdial </li></ul></ul></ul><ul><ul><ul><li>System outdials to all team members </li></ul></ul></ul><ul><ul><ul><li>Phones ring immediately </li></ul></ul></ul><ul><li>More flexible but requires manual manipulation </li></ul>
    28. 28. Explain Situation Before Attendance <ul><li>Pre-recorded Meeting Message </li></ul><ul><ul><li>People within meeting can record a message </li></ul></ul><ul><ul><li>e.g. “This is an emergency meeting for XYZ situation at our New York headquarters” </li></ul></ul><ul><ul><li>All participants hear message before joining meeting </li></ul></ul><ul><li>Saves time - no need to recap situation for every new participant entry </li></ul>
    29. 29. Thank You for Your Time Questions?
    30. 30. Appendix: Partners and Technical Characteristics Appendix Technical Characteristics
    31. 31. Typical Conferencing Environment Data Network <ul><li>Weak integration </li></ul><ul><li>Limited security </li></ul>Video Bridging Web Bridging Voice Bridging Voice Network Groupware PBX/ IP PBX Content Mgmt. Directory Server IM Server <ul><li>Expensive </li></ul>
    32. 32. Cisco MeetingPlace Solution Secure Public Access Corporate Converged Network MeetingPlace <ul><li>Cost Effective </li></ul><ul><li>Full integration </li></ul><ul><li>Secure </li></ul>Groupware PBX/ IP PBX Content Mgmt. Directory Server IM Server
    33. 33. Audio Characteristics <ul><li>Voice Conferencing </li></ul><ul><li>• In-session meeting features : </li></ul><ul><li>– Announced entry and departure </li></ul><ul><li>– Roll call </li></ul><ul><li>– Breakout sessions </li></ul><ul><li>– Mute </li></ul><ul><li>– Out-dial capability to an individual or a team </li></ul><ul><li>– Lock meeting </li></ul><ul><li>– Screened entry </li></ul><ul><li>• Reservationless option —Users can hold voice and Web meetings with a personal meeting ID without the need for scheduling. </li></ul><ul><li>• Recording —Allows automatic recording and playback of meeting sessions. </li></ul><ul><li>• Lecture-Style Meetings with Q&A —Provides listen-only meetings with facilitated question and answer sessions. </li></ul><ul><li>• Continuous Meetings —Meetings that do not end </li></ul>
    34. 34. Audio Characteristics part 2 <ul><li>Conference User Interface : </li></ul><ul><li>– Speaker ID: Identifies who is speaking at any given moment </li></ul><ul><li>– Participant lists: Lists all participants attending the meeting </li></ul><ul><li>– Meeting controls: Allows meeting organizer to mute and unmute, change speaking ability, record, lock, eject, and end meeting </li></ul><ul><li>• Find Participant —Search for users by calling a sequence of main phone, alternate phone and even pager. </li></ul><ul><li>• Meeting Message —Users can prerecord messages for other participants to hear before entering the meeting. </li></ul><ul><li>• Multilanguage Support —Voice prompts options for American English, British English, Japanese, French, French-Canadian, German, Portuguese (Brazil), and Spanish (Americas). </li></ul><ul><li>• Scheduling via Phone Interface —Users can schedule future meetings or initiate reservation-less meetings using the phone user interface. </li></ul>
    35. 35. Web-share Characteristics <ul><li>Web Conferencing </li></ul><ul><li>• Presentations —Users can share or view PowerPoint presentations using only a Web browser on Windows, Mac, and UNIX. </li></ul><ul><li>• Annotations and Whiteboard —Users can annotate on shared applications, presentations, and whiteboards. </li></ul><ul><li>• Record and Play Back —Automatically record and playback synchronized Web and voice meeting content without the need for additional hardware or software at the desktop—Voice recordings can be exposed in WAV, MP3, or Windows Media. </li></ul><ul><li>• Remote Control Sharing —Organizers can allow a user to take control of any desktop, application, document, or Website. </li></ul><ul><li>• Chat —Meeting participants can use text messaging within meetings. </li></ul><ul><li>• Polling —Participants can vote on questions and give feedback during the meeting. </li></ul><ul><li>• Multilanguage Support —Web interfaces in English, Japanese, French, German, Portuguese (Brazil) and Spanish (Americas) </li></ul>
    36. 36. Video Characteristics <ul><li>Video Conferencing </li></ul><ul><li>• Cisco IP Video Telephony —Ad-hoc video conferencing for Cisco CallManager video telephony endpoints. </li></ul><ul><li>• Video Encoding —H.261, H.263, H.263++ and H.264. Cisco CallManager SCCP ports currently support H.261 and H.263. </li></ul><ul><li>• Enhanced Display Options —Voice activated, Continuous Presence with four participants and Enhanced Continuous Presence with a choice of 26 different layouts are offered. </li></ul><ul><li>• Rate Matching —Each endpoint in a videoconference can participate according to individual video bandwidth capabilities without affecting the connection of other participants. </li></ul><ul><li>• Audio Transcoding —The MCU matches the audio capabilities of each calling endpoint before mixing the audio from all participants. H.323 conference participants may use G.711, G.722, G.722.1, G.723.1, G.728, or G.729 audio encoding. SCCP conference participants may use G.711, G.722, G.728 or G.729 audio encoding. </li></ul>
    37. 37. Security Characteristics <ul><li>Security </li></ul><ul><li>• Dedicated On-Net System —Each customer is provided a dedicated Cisco MeetingPlace system integrated with the private network. </li></ul><ul><li>• Internet Lock-Out Controls —Meetings can be set up as internal-only meetings held entirely behind the firewall, or as external meetings accessible to Internet participants. Administrators and meeting organizers have complete control. </li></ul><ul><li>• Access Authentication —Meeting organizers can require that participants authenticate themselves using individual logins to attend a meeting or to access the documents and recordings for a meeting. Further, Cisco MeetingPlace automatically can block out users after multiple failed login attempts. </li></ul><ul><li>• Automated Account Management —Cisco MeetingPlace integrates with directories, automatically removing accounts of persons who leave the institution </li></ul><ul><li>• Encryption —Cisco MeetingPlace supports encrypted Web pages and Web conferencing traffic using Secure Sockets Layer (SSL). </li></ul><ul><li>• In-Session Meeting Controls —Meeting organizers can change voice and Web conferencing permissions, specify announced entry and departure, require passwords, lock the meeting, and eject unwanted attendees. </li></ul>
    38. 38. OS Compatibility <ul><li>Windows ME, Windows 2000 Pro/SE/AS SP2, Windows XP, or Windows 2003 </li></ul><ul><li>Microsoft JVM 3309 or later (Internet Explorer 5.5), Microsoft JVM 3802 or later (Internet Explorer 6.0), Sun JRE 1.4.2 or later </li></ul><ul><li>Internet Explorer 5.5 or later, Netscape 7.0* or later </li></ul><ul><li>Mac OS 9 or later*** </li></ul><ul><li>Netscape 7.0** or later, Safari 1.2* or later </li></ul><ul><li>Sun JRE 1.4.2 or later </li></ul><ul><li>UNIX </li></ul><ul><li>Solaris 7 or later </li></ul><ul><li>Netscape 7.0** or later </li></ul><ul><li>Sun JRE 1.4.2 or later </li></ul><ul><li>*Users can present, view, annotate, whiteboard, collaborate, and share (applications, Websites, desktops and presentations), as well as chat. </li></ul><ul><li>**Users can present, view, annotate, whiteboard, and collaborate (applications, Websites, desktops and presentations), as well as chat. </li></ul><ul><li>***Mac OS 10.3 or later is required to share an application from Mac. </li></ul>