Special Edition Using Microsoft
Office Outlook 2007 by Patricia
DiGiacomo
The Essential Guide
Every business professional faces challenges in managing their time to be
as efficient and productive as possible. Information management has
become an important everyday task in helping manage these challenges
successfully, and Microsoft Outlook is the gold standard to help users stay
organized. Outlook not only helps manage contacts, appointments, and
tasks, it also serves as the e-mail and fax client. Outlook 2007 has been
redesigned and improved with a new user interface, electronic business
cards, RSS support, smart scheduling, anti-phishing capabilities, junk e-
mail filter, and more. Case study sections called Improving Your Outlook
illustrate how to apply the information learned in real-world situations.
Troubleshooting sections in each chapter illustrate common problems that
occur when using Outlook, followed by a detailed solution. With this
book, you learn the latest features and improvements in Outlook by

focusing on user productivity through real-world techniques in real-world
environments.
Introduction
I Setting Up and Configuring Outlook
1 What’s New in Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Getting Started and Getting Help . . . . . . . . . . . . . . . . . . . 25
3 Managing Outlook Folders . . . 39
4 Creating Views and Print Styles . . . . . . . . . . . . . . . . . . . . . 79
5 Customizing Command Bars . . 117
II Outlook as a Personal Information Manager
6 Managing Personal Information
Using Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
7 Creating and Using Categories . . . . . . . . . . . . . 145
8 Customizing Outlook Today . . . 161
9 Creating Contacts . . . . 179
10 Working with Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
11 Address Books and Directory Services . . . . . . . . . . . . 247
12 Using the Outlook Calendar . . . . . . . . . . . . . . . . . . . . . . . 257
13 Collaborating with Calendars . . . . . . . . . . . . . . . . . . . . . . 301
14 Working with Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
15 Staying Organized with the Outlook Journal . . . . . 349
16 Using Outlook Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
III Outlook as a Mail Client
17 Working with Mail Accounts . . . . . . . . . . . . . . . . . . . . . . . 379

18 Creating New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
19 Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
20 Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
21 Setting Outlook Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
22 Finding and Organizing Outlook Items . . . . . . . . . . . . 511
23 Importing, Exporting, and Backing Up
Outlook Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
24 Compacting and Archiving Items . . . . . . . . . . . . . . . . . . 561
25 Using Outlook Securely . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583
IV Outlook as the Client for Exchange Server
26 Using Outlook as an Exchange Client . . . . . . . . . . . . . 621
27 Creating and Using Rules . . . . . . . . . . . . . . . . . . . . . . . . . . 651
28 Advanced Exchange Options . . . . . . . . . . . . . . . . . . . . . . 683
29 Exchange Public Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
30 Working Remotely with Exchange Server . . . . . . . . . 721
31 Advances with Outlook and Exchange
Server 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747
V Programming and Advanced Outlook Topics
32 Creating and Using Custom Forms . . . . . . . . . . . . . . . . 757
33 Using VBA in Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795
34 Advanced Outlook Programming Topics . . . . . . . . . . 819
35 Business Contact Manager . . . . . . . . . . . . . . . . . . . . . . . . . 833
36 Reading RSS Feeds in Outlook . . . . . . . . . . . . . . . . . . . . 879
VI Appendices
A Installing Outlook 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 897

B Using the Office Resource Kit . . . . . . . . . . . . . . . . . . . . . . 907
C Outlook’s Files, Folders, and Registry Keys . . . . . . . 915
D Outlook’s Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 921
E Working with the Windows Registry . . . . . . . . . . . . . . 927
F Outlook Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 939
G Outlook Fields and Equivalent Properties . . . . . . . . 951
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 961
Personal Review: Special Edition Using Microsoft Office
Outlook 2007 by Patricia DiGiacomo
Outlook 2007, both as a separate client, and as a network client, needs to
have a guide manual for most users.At some point you WILL need to have
either a thorough manual or a very active community forum.If you work in
an IT environment as I do, you have an extra benefit of many people using
many forums.But, as a one stop shop, the QUE manual series is the most
comprehensive and hence beneficial source of information you can have
on any topic, in this case, OUTLOOK 2007. The areas of the Interface
( and Outlook 2007 is essentially an interface to a server, in some cases
an ISP, in some cases a Business EXCHANGE server), but however you
get the raw info, the Outlook tool manipulates it in many ways, and can be
supplemented. It also behaves differently in some cases, for example with
Office 2007, the Templates loaded will affect the behaviour of the Outlook
client, and so thats when saupplemental information is needed( a forum, or
people who might now what is affecting outlook in a different way). Also, to
get more out of Outlook, some people use XOBNI as a meta-data sorter
( a sort of Dashboard on a dashboard); I personally think XOBNI is not
needed with good Outlook use, since you need much memory, and
Outlook 2007 does the extra work anyway. But the Great thing about
Outlook is that it really is an Email client which extracts a great deal of
data, and also can be used as a first class PIM ( Personal Information
Manager) and also a great Calendar and much more. This manual is all
about USING Outlook 2007, and it does that in an orderly and logical
manner.
Much of what lies outside of the manual is really about a full use of the
templates. For example, if the default of the Appointment schedule gives
you a screen that you don't want, then so long as the administrator has not
locked the templates down, then you just change the calendar

appointment, and save it in iCalendar or template mode... works
beautifully.
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