After using Norton antivirus for several years on multiple computers with no problems and the 2006 version ever since it came out, also with no problems, I thought it would be interesting to see what the state of the art was in antivirus software so I did some research on the Internet. I don't consider my computers slow like some people complain about, I just wanted to see what was out there. Generally, Norton gets decent reviews on most web sites but Kaspersky was often rated higher so I thought I would try it since my Norton subscription was expiring in a few days anyway. I ordered Kaspersky version 6.0 from Amazon for $50 with a $50 rebate and I thought it doesn't get any better than that. I uninstalled Norton and after installing Kaspersky, my computer continuously restarted. The manual tells what to do in such an event but their solution didn't work. I called their tech support and spent two hours on the phone trying to correct the problem. I downloaded and ran the Norton uninstaller, I downloaded and ran the Kaspersky uninstaller, I downloaded and installed Kaspersky version 7.0. We tried everything that the tech could think of, same problem. I asked him if this was a common problem and he said yes even though the manual says it is rare. It was late in the day and I was tired from the effort so I asked the tech if we could continue the next day and he said he would call me at 8 a.m. the next morning. Well, I've been around awhile and I doubted that he would call, and he didn't. After reviewing everything I had read about antivirus software and considering my experience with Norton, I downloaded and installed Norton antivirus 2008. It was easy and it's working perfectly. I'm sure that Kaspersky is excellent software if it works for you, but it didn't work for me and I'm not interested in going to all the effort it would require to try to make it work. I can count on one hand the number of times I have needed tech support for hardware or software so the fact that Norton charges for tech support is not important to me since I've never needed it anyway. I may try a different program someday, something like Nod 32 if they fix their interface, but for now I'm going to go by the old adage "if it ain't broke don't fix it".
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