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Roll Out the Welcome Wagon
for New Subscribers with a
Welcome Email
Jill Bastian
VerticalResponse
Agenda
• Why send a welcome email?
• Setting the tone
• When should a welcome email be sent?
• Examples of welcome emails
• Resources and Q&A
Why a Welcome Email?
• Let your new subscribers know what to
expect.
• Give them a warm welcome.
• Take advantage of a potential sales/donation
opportunity.
• Increase email response rates.
Get started on the right foot
• Write in a conversational tone
• Be focused
• Brand your email
• Set expectations
What should be included?
• Reinforce the benefits of your email list.
• Simple welcome message.
• How to get started with your business.
Don’t forget email etiquette
• Links to your website.
• Social networks your business is on.
• Company/Organization name in From field.
When you should send your email?
When you should send your email? Cont.
Stats from ciceron.com
Welcoming
Welcome Emails
Benefits to
getting their
emails.
Benefits to being on
the mailing list.
Welcome email subject line suggestions
• ModCloth We’re delighted to have you! Here’s a little
intro info
• Ann Taylor A gift to welcome you to Ann Taylor
• Tiffany & Co. Thank you for joining our email list
• DSW Welcome, shoe lover. Take a look at our latest deals
• NOMAD We’re glad you found us
• ODC and Rythm & Motion Welcome! 4 Classes for $22 –
New Student Special
• Flavorwire Welcome to Flavorwire, the inbox edition
• RoadRunner Sports Welcome to the Family! You’re
gonna LOVE us!
Summary
• Don’t wait to welcome new customers/donors.
• Set expectations for frequency and content.
• Link to your website and social networks.
Resources
• Verticalresponse.com/blog
– 7 Reasons Your Business Needs a Welcome Email
– 7 Tips to a Stellar Welcome Email
– 10 Examples of Highly Effective Welcome Emails
Try out a Welcome Email in your VerticalResponse
account!
Roll out the Welcome Wagon for New Subscribers with a Welcome Email slideshare

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Roll out the Welcome Wagon for New Subscribers with a Welcome Email slideshare

  • 1.
  • 2. Roll Out the Welcome Wagon for New Subscribers with a Welcome Email Jill Bastian VerticalResponse
  • 3. Agenda • Why send a welcome email? • Setting the tone • When should a welcome email be sent? • Examples of welcome emails • Resources and Q&A
  • 4. Why a Welcome Email? • Let your new subscribers know what to expect. • Give them a warm welcome. • Take advantage of a potential sales/donation opportunity. • Increase email response rates.
  • 5. Get started on the right foot • Write in a conversational tone • Be focused • Brand your email • Set expectations
  • 6. What should be included? • Reinforce the benefits of your email list. • Simple welcome message. • How to get started with your business. Don’t forget email etiquette • Links to your website. • Social networks your business is on. • Company/Organization name in From field.
  • 7. When you should send your email?
  • 8. When you should send your email? Cont. Stats from ciceron.com
  • 10.
  • 12. Benefits to being on the mailing list.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Welcome email subject line suggestions • ModCloth We’re delighted to have you! Here’s a little intro info • Ann Taylor A gift to welcome you to Ann Taylor • Tiffany & Co. Thank you for joining our email list • DSW Welcome, shoe lover. Take a look at our latest deals • NOMAD We’re glad you found us • ODC and Rythm & Motion Welcome! 4 Classes for $22 – New Student Special • Flavorwire Welcome to Flavorwire, the inbox edition • RoadRunner Sports Welcome to the Family! You’re gonna LOVE us!
  • 18. Summary • Don’t wait to welcome new customers/donors. • Set expectations for frequency and content. • Link to your website and social networks.
  • 19. Resources • Verticalresponse.com/blog – 7 Reasons Your Business Needs a Welcome Email – 7 Tips to a Stellar Welcome Email – 10 Examples of Highly Effective Welcome Emails Try out a Welcome Email in your VerticalResponse account!