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Vertex | Customer Managerment Outsourcing | Overview

by on Jul 14, 2011

  • 224 views

Enhancing business value, improving the customer experience ...

Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.

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Vertex | Customer Managerment Outsourcing | Overview Vertex | Customer Managerment Outsourcing | Overview Document Transcript