Managing SharePoint Business Governance - BPC11 - March 2011
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Managing SharePoint Business Governance - BPC11 - March 2011

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New additions to the slides. Presented at Best Practices Conference in LaJolla

New additions to the slides. Presented at Best Practices Conference in LaJolla

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  • Imagine if you got what you wished for – every single user in the company on SharePoint, and running up these numbers….

Managing SharePoint Business Governance - BPC11 - March 2011 Managing SharePoint Business Governance - BPC11 - March 2011 Presentation Transcript

  • MANAGING SHAREPOINTBUSINESS GOVERNANCE
    Veronique Palmer
    SharePoint MVP
    March 2011
  • Business Owner
    User Adoption Specialist
    End User Trainer
    Team Lead
    E
    E
    T
    M
    M
    E
  • Considerations
    What’s Important
    Why Govern
    Agenda
    Management Actions
    Success Factors
    Resources
    Questions
  • Business vs IT
    Team Site vs Intranet
    Site vs My Site
    New vs
    Established
    Owned vs Not
    CONSIDERATIONS
    Intranet vs Extranet
    vs Internet
    Large vs Small
    Dedicated vs
    Part-time
    2007 vs 2010
  • No One Size
    5
  • What’s Important … To YOU?
    Most
    Taxonomy
    Blocking email attachments
    Consistent branding
    Portal Activities
    Least
    Replace file shares
    Integration
    Social networking
    Global access
    Etc…
    BPM
  • ?
    ?
    ?
    7
  • Compliance
    Violations
    Deviations
    E
    B
    E
    C
    A
    U
    S
    Boundaries
    Conflicts
    Contributors
    10
  • 500 million social tags, notes and ratings
    30 million documents per library
    30 million items in a list
    2 million users per site collection
    1 million alerts on Searches
    1 million terms and terms sets
    400 000 major versions per document
    250 000 site and subsites per site collection
    10 000 user groups per site collection
    10 000 metadata tags recognised per item when searched
    5000 documents or list items displayed per page
    5000 blogs per site
    5000 groups is how many each user can belong to
    5000 users can be in one Active Directory group
    2000 site collections per content database
    2000 subsites under View All Site Content
    1000 comments per blog post
    1500 projects deliverables per Project Server plan
    1800 documents in a SharePoint Workspace
    100 items at a time you can bulk edit
    25 web parts per page / wiki
    10 people editing a Word or PowerPoint document at the same time
    100GB space per site collection
    2GB per document upload size
    EVERYONE?!
  • What’s it About?
    Control
    or
    Enablement
  • Educate
    Communicate
    Gov
    Mission
    Guide
    Manage
  • MISSION
    Explain
    BENEFITS
  • SharePoint Governance or…?
    Administration
    Management
    Usage Policy
    Instructions
    Regulations
    Operations
    Guidance
    Conduct
    Rules
  • MANAGEMENT
    ACTIONS
  • Site Owners?
  • Site Owners?
    Metadata not folders
    Link to ‘home’ page
    Minimum tag
    Naming standards
    Versioning and renaming docs
    Try this at home!
    Mother Theresa…
  • The Plan
    Operating manual
    Agreed to
    Can and can’t do
    Balancing act
    Roles
    Understood
    User impact
    Growth and change
    Training plan
    O
    C
    U
    M
    E
    N
    D
    T
  • Sample Governance Plans
    http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx
  • Not sure what to govern?
    Internal Auditors
    External Auditors
    Companies Act
    ISO9001
    Regulatory
    #BPC11
  • WEEKLY!
    Announcements
    Emails
    SMS’s
    User groups
    Printed
    Roadshows
    Newsletters
    In training
    Problems
    Changes
    News
    Tips
    O
    M
    M
    U
    N
    I
    C
    C
    A
    T
    E
    Successes
    22
  • Acknowledgement
    Strrrrrike 3!
    Consequences
    Rewards
    N
    F
    O
    R
    C
    E
    E
  • Owner
    HR
    Ops
    IT
    KM
    Compliance
    Marketing
    Project Office
    Sales
    Finance
    E
    E
    T
    M
    10 - 12
    24
  • SharePoint List
    Tasks
    Agendas
    E
    C
    O
    R
    D
    R
    Minutes
  • U
    B
    L
    I
    S
    H
    P
    26
  • Wiki!
    • Team site
    • Communication
    • Training
    • Governance Plan
    • 2010
    Adapt
    Review
    Maintain
    A
    I
    N
    T
    A
    I
    M
    N
  • Dependencies
    Ownership
    Understand OOB
    Dedicated team
    Trained users
    Experienced SCA’s
    29
  • 7 Steps to Successful Governance
    Document
    Communicate
    Enforce
    Meet
    Record
    Summary
    Publish
    Maintain
  • 3
    Best Practices
    • Decide what’s important
    • Start small
    • Evolve over time
    3
    Worst Practices
    • Do nothing
    • Over engineer
    • Don’t communicate
  • Trade Off
    Do
    Don’t
    Free for all
    Clarity Direction Confidence
  • Do Something
    THING
  • Governance Bloggers
    Bill English : http://aiimcommunities.org/users/benglish
    Dux Raymond Sy : http://sp.meetdux.com/default.aspx
    Jennifer Mason : http://www.sharepoint911.com/blogs/jennifer/default.aspx
    Michael Sampson : http://www.michaelsampson.net/
    Paul Culmsee : http://www.cleverworkarounds.com/
    Richard Harbridge : http://www.rharbridge.com/
    Ruven Gotz : http://spinsiders.com/ruveng
    Scott Jamison :http://www.scottjamison.com/blog/
    Susan Hanley : http://www.networkworld.com/community/sharepoint
    Veronique Palmer : http://veroniquepalmer.wordpress.com/
    34
  • Governance Resources
    Lets Collaborate Governance Portalhttp://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx
    Lets Collaborate Governance Plans and Templateshttp://www.letscollaborate.co.za/Resource-Centre/LCs%20Documents/Forms/Governance.aspx
    Industry Governance Articles on Lets Collaboratehttp://www.letscollaborate.co.za/Lists/Announcements/Governance.aspx
    Joel Oleson’s Governance Plan http://go.microsoft.com/fwlink/?LinkId=163922
    SharePoint 2007 Governance Checklist from Microsofthttp://office.microsoft.com/download/afile.aspx?AssetID=AM102306291033
    SharePoint 2010 Governance Planning from Microsofthttp://www.microsoft.com/downloads/en/details.aspx?FamilyID=D41AB7B1-385B-41F6-90A0-03CFDA4FA98F
    35
  • 36
  • Next Sessions
    Team Site Security for Site Owners
    Tuesday at 14:30
    Effective End User Training
    Wednesday at 14:30
  • THANK YOUFor your time SAN DIEGO
    Please be sure to fill out your session evaluation!
    veronique@letscollaborate.co.za
    www.letscollaborate.co.za