• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Effective End User Training - SharePoint Summit - Feb 2011
 

Effective End User Training - SharePoint Summit - Feb 2011

on

  • 2,095 views

Effective end user training session done at the SharePoint Summit in Toronto in Feb 2011

Effective end user training session done at the SharePoint Summit in Toronto in Feb 2011

Statistics

Views

Total Views
2,095
Views on SlideShare
2,090
Embed Views
5

Actions

Likes
0
Downloads
64
Comments
2

3 Embeds 5

http://www.linkedin.com 3
http://paper.li 1
https://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel

12 of 2 previous next

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Effective End User Training - SharePoint Summit - Feb 2011 Effective End User Training - SharePoint Summit - Feb 2011 Presentation Transcript

    • Effective End User Training2 Feb 2011
      Level 100
      Presented by : Veronique Palmer
      SharePoint MVP
      #SPS2011
    • SharePoint MVP
      Business Owner
      SharePoint User Adoption Specialist
      End User Trainer
      Team Lead
      www.letscollaborate.co.za
      veronique@letscollaborate.co.za
      @veroniquepalmer
    • 3
      Are You Experiencing…
      Negativity?
      No Direction?
      Low User
      Adoption?
    • 4
      Cause
      Bad End User Training!
      Or lack of…
    • 5
      Other Causes
      Lack of
      Communication
      Lack of
      Governance
      No Platform
      Owner
    • 6
      Ultimately…
      End User Training is about motivating
      users to
      adopt SharePoint!
    • 7
      Solution
      Supported
      Ongoing
      Blended
      Customised
    • 8
      Microsoft Outlines
      eLearning Course 50227A :
      SharePoint 2007 End User
      3 Days
      Level 200
      Audience :
      Managers, developers, designers, and every day knowledge workers, finance, operations, sales, or human resources users
      (second course available)
      = 7.5 days
    • 9
      Microsoft Outlines
      eLearning Course 50352B :
      SharePoint 2010 End User
      3Days
      Level 200
      Audience :
      Information Workers, anyone that works with SharePoint team sites, libraries, lists
      and items
      (second course available)
      = 2.1 days
    • For Beginners??
      Address business problems
      BCS
      SharePoint Designer Workflow
      Document ID Service
      Column Level Validation
      Record Declaration Settings
      Audience Targeting
      Visio Process Repository
      Records Centre
      Business Intelligence Centre
      Term Store Management
      Custom CSS
      Modify Master Pages
      Translation Management
      10
    • 11
    • Curriculums That Work
      1 Day!
      12
    • 13
      Why?
      Why?
    • Complete Picture
      14
    • 15
      External Training
      Pros
      Mass training
      Less distraction
      Infrastructure
      Cons
      Expensive
      Generic
      Impersonal
      No real world exp
      Quantity vs Quality
    • 16
      In-house Training
      Pros
      Cost effective
      Personalised
      One message
      Alignment
      Cons
      Infrastructure
      Distractions
      Cancellations
      Finding a trainer
    • Certification?
      17
      SharePoint for Business Users
    • Stagger
      18
    • 19
      Beginners
      Importance of
      Beginners
    • 20
      Beginners – 1 Day!
      Basics
      Navigation
      Search
      Recycle Bin
      Site Usage Stats
      My Sites
      Links
      My Links
      Announcements
      Alert Me
      Calendars
      Document Libraries
      Uploading and deleting docs
      Creating and deleting libraries
      Basic metadata and views
      Discussion Forums
      Creating
      Replying
      Editing
      Wikis
      Creating
      Formatting
      Embedded pages
      Navigating
      Site Creation
      User groups
      Creating
      Themes
      Picture Libraries
      Creating
      Uploading
    • Volumes
      21
    • 22
      Get Course Outlines
      Lots in the market, find yours!
      http://www.letscollaborate.co.za/shop/SitePages/Training.aspx
    • Materials
      23
      HANDS ON!
    • 24
      SharePoint 2010
      Upgrading?
      Considerations
      New?
      Features?
    • Content
      25
      How and ….
      Why!
    • 26
      Feedback Forms
      http://www.letscollaborate.co.za/Resource-Centre/LCs%20Documents/Forms/By%20Doc%20Type.aspx
    • Mass Training
      Best Practices
      • Mentorship Program
      • Train the trainer
      • Onsite
      • Customized
      • Evangelism Site
      • Blended
      • Governance
      27
    • 28
      Learning
      Online / e-Learning
      Productivity Hub
      Video
      Audio
      User Manuals
      Brown Bag Sessions
      Classroom
      Self-Paced
      Mind Maps
      Cheatsheets
      Hands On Labs
      Books
      Real World Examples
    • 29
      Manage
    • Free Resources
      30
      Fab 40 : Employee Training Scheduling and Materials
      http://www.microsoft.com/downloads/en/details.aspx?FamilyId=B5206277-550C-44DA-A2D5-D7E32E3B6B8F&displaylang=en
      Productivity Hub 2007
      http://www.microsoft.com/downloads/en/details.aspx?FamilyID=277fefca-d62f-41bc-943d-79002254cfee&displaylang=en
      Productivity Hub 2010
      http://www.microsoft.com/downloads/en/details.aspx?FamilyID=4aaa9862-e420-4331-8bc3-469d7bae0ff1
    • 31
      The Secret?
      Assimilate!
    • 32
      Your Challenges
    • Goodbye and…
      Thank you for your time
      veronique@letscollaborate.co.za
      www.letscollaborate.co.za
      http://www.slideshare.net/VeroniquePalmer
      33
    • Find Me
    • 35
      Similarities
      In Canada and South Africa we both use:
      Brown bread
      Celcius
      Centre
      Centimetres
      Cheque
      Chips
      Clicks
      Colour
      Elastic
      Icing sugar
      Kilometres
      Postal Code
      Serviettes
      Smarties
      Tap
      The bill
      Vinegar on chips
      Zed
      Cool eh?