• Like
  • Save
Comstor: Cisco BE6000
Upcoming SlideShare
Loading in...5
×
 

Comstor: Cisco BE6000

on

  • 758 views

Presentation from a latest webinar focused on Cisco Business Edition 6000 and Cisco Services

Presentation from a latest webinar focused on Cisco Business Edition 6000 and Cisco Services

Statistics

Views

Total Views
758
Views on SlideShare
758
Embed Views
0

Actions

Likes
1
Downloads
56
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Comstor: Cisco BE6000 Comstor: Cisco BE6000 Presentation Transcript

    • Cisco IP telephonyCisco Business Edition 6000Ing. Jaroslav ZmatlikPre-Sales & Technical EngineerE-mail: jaroslav.zmatlik@comstor.cz
    • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2Sophistication Meets SimplicityComplete• End-to-end solution provides right-sized collaborationcapabilities for every user; unrivaled in the industryAffordable• Right-priced, lowers TCO with server consolidationfor reduced hardware footprint, power, and coolingSimple• Deployment flexibility streamlines operations andadministration through unified provisioning andautomated licensingInteroperable• Multiple Third-Party and legacy telepresence deviceslink seamlessly to form a true collaboration platformHighly-Available• Optional server offers redundancy and SurvivableBranch (SRST) providing peace of mindScalable• Easy upgrades, smooth migration path; ROI withagility and highest investment protection; grows withthe pace of the companyAny DeviceConnectivityUnifiedCommunicationsWebConferencingAdvanced Collaboration ServicesWIRED WIRELESSTelepresenceCustomer CollaborationVoice Messaging& PagingFull-featured, Enterprise-Class CollaborationMobility
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3Feature-rich, Enterprise-class CollaborationSolution Optimized for Midsize Businesses Large choice of end devices Enhanced Desk Phone Features Unified Messaging Rich media Presence and IM Web conferencing Customer Care Consistent services whether employees workin the office or remotely Capacity for up to 1,000 users, 100 contactcenter agents, and 50 sitesDrives lower TCO, employeeefficiency, and businesstransformationCisco Business Edition 6000
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4Cisco Unity ConnectionFor voicemail, automatedattendantCisco JabberFor instant messaging,presenceCisco Unified Contact CenterExpressFor customer careCisco Business Edition 6000on Cisco UCS® C220 M3SRack-mount Server SolutionsTwo Model Options:8 UC / Collaboration, 1 Management, 2500 Devices4 UC / Collaboration, 1 Management, 1200 DevicesConcurrently Support Multiple ApplicationsCisco Emergency ResponderFor emergency servicesCisco Unified CommunicationManagerFor call control, native call queuingCisco Prime CollaborationProvisioning, administration,managementCisco TelePresence® VideoCommunicationFor H.323 interoperability, B2BCisco WebEx MeetingsFor conferencing, Cloud serviceCisco Paging ServerFor point- to-point, group pagingIndustry-Leading Solution Supports1000 Users, 50 Sites, 100 Customer Care AgentsAddition of New High-capacity Server Model, Supports 9VMs, 2500 Users, Third-Party and Cisco UC ApplicationsCisco Unified AttendantConsoleFor call routing, distributionCisco Developer Network (CDN)For Third-Party, other Cisco UCco-resident applications
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5cCisco UnifiedSIP Phone 3900SeriesBasic VoiceCommunicationAdvancedBusinessCommunicationBusinessCommunicationAdvancedProfessionalMediaAdvancedCollaborativeMediaCisco UnifiedIP Phone 8800& 8900 SeriesCisco Unified IPPhone 9900SeriesCisco UnifiedIP Phone 7900SeriesCisco UnifiedIP Phone 6900SeriesTelepresenceDesktop,Meeting Room,EndpointsCisco EX, MX,SX & CTSSeriesCisco Jabber on Any DeviceCisco IP and Client PortfolioCisco Desktop Collaboration Experience DX600New Unified IP Endpoints Introduced within the Last 2 Months
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6New Additional Model• Supports multiple applications8 UC/Collaboration applications (including up to 3 Third-Party)1 Management application• Pre-loaded/installed softwareVMWare, Core Applications and Optional Applications• Packaged HW/SW bundle: BE6K-STBDL-PLS-K9=• No change to: R-CBE6K-K9 – add-on to top level• Discounted BundleCisco Business Edition 6000 High-capacityAppVirtualization HypervisorUCS C220 serverUCM CUCCUPCCXUPMCER AC VCSApp App App App App App AppCisco UCS C220 M3S Rackmount Server16vCPU, 48G vRAM8 Application VMs + 1 Management VMSupports 1000 users/2500 Endpoints
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7Applications Scale vCPU vRAM vDisk Distribution Pre-loadedUCM 1000 Users/2500Endpoints2 4G 1x80G ISO & OVA YesUnity Cn 1000 VMs 1 4G 1x160G ISO & OVA YesIM & Presence 1000 Full UC, IM andPresence users1 2G 1x80G ISO & OVA YesCCX 100 Agents 2 4G 1x146G ISO & OVA YesUnified PrimeProvisioning ManagerBE -or- PrimeCollaboration1000 users 1 2G 1x80G OVA YesCUxAC 25 clients 1 2G 1x80G OVA NoVCS-C –and- VCS-E 100 Xversal/100 nontraversal calls2 4G 1x250G OVA YesEmergency Responder 1000 users 2 4G 1x80G ISO & OVA YesPaging Server 1000 users 1 4G 1x78G OVA Yes
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8Physical Topology Logical TopologyOutsideInsideDMZvSwitch ConfigurationConnectivity Key: WAN External DMZ Internal LAN DMZ/Internal VLAN Trunk (No WAN)VLAN Trunk toswitch with NICteamingCisco VCS-Control and Cisco VCS-ExpresswayApplications
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9• Third-Party applications supported on bothBusiness Edition 6000 Models: CDN Collaboration Application Solution Plus CollaborationApplications8 UC ApplicationsPCP orUPM BEUCM CUC UC App3rd party3rd party3rd partyAllows for a maximum of 3 x Third-Party applications per server
    • Cisco Confidential 10© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10© 2010 Cisco and/or its affiliates. All rights reserved.Cisco WebEx Meetings Bundle Options• Only 5 Cisco WebEx Meetings hosts minimum fororder and renewal• Maximum capacity of 25 participants per session• Unlimited number of consecutive meetings per host• Choice of 1, 3, or 5 year subscriptions @ 20% offCisco Global Price List with purchase of BusinessEdition 6000 starter license bundle• Integrated VoIP 1 year limited service included• Renew subscriptions using regular Cisco Global PriceList Product SKUs
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11• User self-care portal to allow preferencesettings• Single interface for provisioning of usersand their voice service• Batch provisioning• Reverse synch with native interface• Additional applications supported in futurereleases, including video• Migration from Cisco Unified ProvisioningManager (UPM) 8.6• Available from Product Upgrade Tool(PUT) with existing Cisco ESW contractProvisioningSimplifieddeployment andconfigurationCisco Prime CollaborationAutomates Provisioning, Administration, and Management
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12Delivering Consistent End-User ExperienceCiscoCollaborationCloud(Hosted)AverageCustomerSizeFeatures/SolutionFlexibility0–20 100–250 250–350 350–500 450–100020–50 50–100Cisco Business Edition 6000(On-Premise)Cisco Business Edition 3000(On-Premise)
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13Any DeviceConnectivityUnifiedCommunicationsWebConferencingCost-Effective, Easy, Essential CommunicationsCisco Business Edition 3000Foundational Unified Communications Advanced Collaboration ServicesHigh-QualityEndpointsIM & Presence(Cisco Cloud-Hosted)Video(Point-to-Point)UnifiedCommunicationsWebConferencing(Cisco Cloud-Hosted)MobilityMessagingWIRED WIRELESSTelePresenceCustomerCollaborationWIRED WIRELESSMobilityMessaging & PagingAffordable, Simple, Enterprise-Class CollaborationCisco Business Edition 6000Optimized CollaborationRight-Sized Unified Communications
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14IP WANPSTNBranch1Branch49CentralSiteCentralizedDeployment Model... Capacity: Supported capacity (1,000users/1,200 endpoints, 100agents)http://docwiki.cisco.com/wiki/Supported_System_Capacities Redundancy: Two UCS C220 nodes may be deployed for redundancy/high availability Sites: Up to 50 total sites (central site and up to 49 branch/remote sites
    • Cisco Confidential 15© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15© 2010 Cisco and/or its affiliates. All rights reserved.Improved User Licensing & OrderingRight-size, Right-price• Small Bundles25-users + Reduced Price = More Deals• Less SKUs - from 10 to 3!3 SKUs + Standard Process = Easy Ordering• 1, 2, 3 OrderingServer + Bundle + Add-ons = Fast ProcessDon’t Miss the Upsell! Licenses TelePresence Contact Center WebExOldDirect PartnersBE6K-UCL-50USRBE6K-UCL-100USRBE6K-UWL-50USRBE6K-UWL-100USRBE6K-MIG-BDLDistributorsBE6K-ST-BDL-K9=BE6K-STBDL2UCL100BE6K-STBDL2UCL50BE6K-STBDL2UWL100BE6K-STBDL2UWL50*New!*Distributors & Direct PartnersBE6K-ST-BDL-K9= Reduced to $9,400!BE6K-START-UCL25 $500 - Enhanced!BE6K-START-UWL25 $1,000!Increase Collaboration sales in smaller company deployments.
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Network is critical to mission critical Skilled IT staff require direct access to Cisco engineers Require flexible device-level coverageRapid issue resolution with anytime access to Cisco engineers and extensive technicalresources Advance hardware replacement options including 2- hour 24 x 7 global access to Cisco TAC and onsite resources OS software updates Device diagnostics and alerts on select devicesCustomer Profile/RequirementsCapabilities and Features
    • Cisco Confidential 17© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17© 2010 Cisco and/or its affiliates. All rights reserved. Provides maintenance and minorsoftware updates, plus access to onlineresources and Technical AssistanceCenter (TAC) support Offers application support service,including 24 x 7 support dedicated toCisco Unified Communications Access to Cisco.com technicalknowledge base including access to: Software advisor Technical Assistance Center (TAC)Case collection My Tech support Output interpreter Peer-to-peer online forums TAC newsletter And much more!
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 Guarantees access to major softwareversion upgrades for duration of theactivated subscription term Most cost-effective method to acquireupgrades Priced on a per user basis Complement to Cisco UnifiedCommunications Essential Operate Service
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19Partner Resources Business Edition Portfolio Comparison At AGlance Promotions Partner and Customer presentations Product Overview Presentation Ordering Guide Go To Market Guide Tools And morehttp://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 Lead powerful conversations withprospective Cisco Collaboration customers Interactive tool allows you to select andpresent the exact Collaboration videodemonstration desired, in the order youchoose Cisco Business Editions Cisco IP Endpoints Cisco Jabber Cisco Unity Connection Cisco WebEx Meetings Cisco Unified Contact Center ExpressDownload FREE!For Android:https://play.google.com/store/apps/details?id=com.cisco.midmarket&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5jaXNjby5taWRtYXJrZXQiXQDownload FREE!For iPAD:http://itunes.apple.com/us/app/cisco-collaboration-expert/id553555637?ls=1&mt=8)
    • Cisco Confidential 21© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21© 2010 Cisco and/or its affiliates. All rights reserved.For Account Managers Perform quote at customer site Connect with Distributors Saves time and cost Recommends the top 2 platforms that fitcustomer requirements Covers all core-components – BE 6000,Contact Center, Video endpoints, gateways,serviceswww.cisco.com/go/qpt
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 Conserves cash flow and takes system priceout of the equation Equipment remains off customer’s balancesheet One low monthly payment Lower costs Equipment Lifecycle Management with abilityto up-sell when lease is up for renewal Maximum flexibility – eliminates risk ofcustomer getting stranded with technology*Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.Learn More:www.cisco.com/go/ciscocapital
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23Top reasons to lead with Business Edition 6000: 6. Core call control platform for midmarketsegment (differentiated solution, solid Cisco =right-sized, premium offer) 5. Enterprise-class (no feature reduction, 99%investment protection with migration = customersatisfaction, loyalty) 4. Lower barriers to upsell (more collaboration,more users = same HW) 3. Application rich (rich on box offers +integrated WebEx Cloud offers = expand/growservice practice) 2. Competitive (differentiated offer = wins deals) 1. Improved partner profitability (cost-effective, simple, scalable = margin rich)
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24Community Support forum - https://supportforums.cisco.com/community/netpro/collaboration-voice-video Partner Communities - https://communities.cisco.com/community/partner TWTV “Fundamentals of BE 6000”https://communities.cisco.com/videos/9540#comment-9205Cisco.com Midmarket main – www.cisco.com/go/midmarket SMB main – www.cisco.com/go/be6000 Product main – www.cisco.com/en/US/products/ps11369/index.html Case Studies – www.cisco.com/en/US/products/ps11369/prod_case_studies_list Partner Resources -www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_listPartner Central Cisco Collaboration Midmarket Promotion - www.cisco.com/go/mmcollabpromotion0009E8726FE20009E8726FE2
    • Dveřní interkomy2N® Helios IP• Dveřní hlasová a video komunikace plněkompatibilní se CISCO BE6000• Komunikátory pro specifické vertikály–průmysl, doprava, bankovní sektor, vlády,zdravotnictví…• Řízení přístupu kódem, kartou a propojení sbiometrií• Integrace se zabezpečením budovy, CCTV,docházkou• Jednoduchá konfigurace• Schváleno pro slevový program SIP
    • Cisco Services updateFilip Špůr, Inside Sales | filip.spur@comstor.cz20.6.2013
    • Obsah prezentace1. Automatic Entitlement Period for CiscoRenewal Contracts2. Multi Year Service Promotion3. Cisco Accredited Services Promotion4. Not For Resale (NFR)5. Assessment Incentive Program (AIP)6. Smart Care Rebate Program
    • Automatic Entitlement Period for CiscoRenewal Contracts• Od 8. září 2013 bude automatická ochrannáperioda pro obnovu servisních kontraktůzkrácena z 60 dní na 30 dní• Platí pro všechny servisní kontrakty, kterédosáhnou svého konce po tomto datu včetně
    • Cisco Service ContractsSigned• 30 dní• Sparing periodActive• 1 rok a více• Kontrakt běží• Produkt plněpokrytOverdue• 60 dní• 30 dní!!!• Produkt nenípokrytý• Kontrakt lzeobnovitExpired• ∞• Produkt bezpokrytí• Kontrakt nelzeobnovit• Kontrakt lze obnovit když je ve stavu signed, active nebo overdue• Obnova na rok i více let• Možnost sloučení/nastavení stejného ukončení kontraktů• Během obnovy lze upravit SLA
    • Multi Year Service Promotion – 2 Tier Platnost proma do 26. července 2013 Sleva – přibližně odpovídající 3 rokům za cenu 2 Pouze pro tříleté kontrakty Pro registrované nebo certifikované 2 Tier partnery SMARTnet, SmartCARE, Software Application Support, EssentialOperate Services, Cisco Services for IPS, UCS Services a TPServices Smart Foundation (CON-SMBS-….) – multiyear sleva je nižší
    • Cisco Accredited Services Promotion – 2 Tier Platnost proma do 26. července 2013 10% sleva navíc na vybrané servisy pro partnery s certifikací Selecta vyšší (pouze 2 Tier) Pro jednoleté i víceleté kontrakty včetně renewals Servisy pro nově prodané zařízení i nepokryté (již instalované)produkty Lze kombinovat s P4P/CSPP
    • Not For Resale - Authorised Partners 1 & 2 Tier Sleva až 70% na vybrané servisy zakoupené spolu s produkty dolabu či vlastní sítě Pouze na jednoleté kontrakty Gold, Silver, Premier, a Select certifikovaní partneři Cisco SMARTnet, Software Application Support (SAS), SoftwareApplication Support plus Upgrades (SASU), Essential OperateServices, SmartCare Services, Specific Telepresence EssentialOperate Services Nelze použít pro: Cisco Shared Support, Partner Support Services avíceleté kontrakty
    • Assessment Incentive Program (AIP) SMARTnet či SmartCare na 2 roky za cenu 1 Network assessment je podmínkou Pouze Ciscem schválené Network assessment nástroje Gold, Silver, Premier, Select
    • Smart Care Rebate Program• Cíl: odměnit partnery za osvojení si všeho, co SC nabízí• Pouze pro Select partnery a vyšší, 1-Tier i 2-Tier• Dva druhy zpětných rabatů:1. Portal Usage Rebate (přibližně 5%)2. Collector Deployment Rebate (přibližně 10%)• Partneři se musí nejprve kvalifikovat pro Portal Usage, aby mohlizískávat rabaty za instalaci monitorovacích zařízení• Smart rabaty jsou navíc k rabatům, které lze získat v rámciprogramů P4P/CSPP
    • Portal Usage Rebates - pravidla• Cíl: odměnit partnery za registrování a používání SC portálu• Metrika: Importování aktivních SC kontraktů do portálu• Pravidla:– Partner musí mít alespoň 75% svých kontraktů importovaných v SC portálu– Pouze aktivní kontrakty – signed, overdue, expired se nepočítají– Platí jak pro weight-based, tak i pro SKU-based aktivní kontrakty• Odměna: přibližně 5% zpětných rabatů z NET Smart Careobjednávek v daném kvartálu• Výhody: Komplexní přehled zákazníků a kontraktů na jednom místě
    • Collector Deployment Rebates - pravidla• Cíl: odměnit partnery za instalaci monitorovacího zařízení u zákazníkůz SC portálu• Pravidla:– Partner musí mít, na konci kvartálu, alespoň u 70% aktivních kontraktůinstalované zařízení a provedený sběr dat– Lze použít buď HW nebo Virtual appliance– Vztahuje se na zákazníky mající alespoň jeden aktivní SC kontrakt (weight-based nebo SKU-based)• Odměna: přibližně 10% zpětných rabatů z NET Smart Careobjednávek v daném kvartálu• Výhody: Proaktivní dohled nad sítí zákazníka – nové příležitosti
    • Vyplácení zpětných rabatů• Měření a vyplácení rabatů je prováděno čtvrtletně.• Rabaty budou vypočteny na konci kvartálu a vypláceny 6 týdnů po jehokonci.• Rabaty se sčítají, pokud partner splní všechny podmínky.• Kvalifikaci pro zpětné rabaty lze sledovat v týdenních reportech na SCportálu• Minimální výplata za čtvrtletí musí být $150 , zpětné rabaty za NETobjednávky v celkové hodnotě $ 3000 a nižší nebudou vyplaceny
    • OdkazySmart Care• http://www.cisco.com/E-Learning/gfo_npi_training/cdc_bulk/Smart_Care/SC_SKU/SKU_resources.htmNFR• www.cisco.com/go/nfrAIP• www.cisco.com/go/aip
    • Děkuji za pozornost.