Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or dist...
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Tech Talk Series - Network Resiliency Webinar August 2013

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Network Resiliency Webinar August 2013

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  • JimNARFE DETAILS:NARFE Premier Federal Credit Union (NPFCU) became the first customer to go live with our new end-to-end integration (E2Ei) platform. The credit union was part of a 20-customer E2Ei alpha launch to ensure system readiness. As a Verizon customer since 2001, NPFCU recently upgraded its internet services to include a dedicated Ethernet and new private IP. The credit union needed a secure data infrastructure to safely transmit data and prevent hacking of their network. Overcoming past challenges with service level agreements and our billing and contracting process, Verizon Medium Business Sales Account Manager Jim Cella sold NPFCU on the benefits of E2Ei’s streamlined and simplified processes. When Jim presented NPFCU with the E2Ei proposal, he reinforced how Verizon takes its customer feedback seriously to streamline our business and improve the customer experience.While Jim drove the customer relationship to close the deal, he partnered with Senior Consultant, Jessica Rivello, who worked behind the scenes on the proposal and contract details. “The Verizon account team made me feel like a valued partner in the new process, right from the very beginning,” said Josh Kyte, IT manager - NPFCU. “Based on the benefits of the streamlined processes, I am confident my implementations will go smoothly.”Originally it took one hour to review the contract with a customer. With E2Ei, it now takes five minutes. The contract approval time is reduced from one day to 30 minutes. Delivering the best customer experience is critical for financial institutions, so ensuring systems are at peak performance plays a pivotal role in helping build customer loyalty. According to a Customer Advocacy 2012: How Customers Rate US Banks, Investment Firms, And Insurers report from industry research firm Forrester: “…financial services customers who rate their firms high on customer advocacy are most likely to consider those firms for additional financial products. Well over half of all credit union members rated their firm high on customer advocacy.” Headquartered in Alexandria, Va., NPFCU is a member-owned cooperative, providing financial solutions to active and retired federal employees and their families. Originally chartered in 1935, NPFCU serves more than 10,000 members nationwide and has assets of approximately $150 million.
  • Security needs to be an IT Component.
  • Tech Talk Series - Network Resiliency Webinar August 2013

    1. 1. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. SURVIVE AND THRIVE A Guide to Building Resiliency in your Network Dan Rila, CISSP, TOGAF9 Manager – Lifecycle Engineering Email: dan.rila@verizon.com Office: (703) 886-4442 SEPTEMBER 2013
    2. 2. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Please scroll to the final slide so that you can watch the video of this session. Thank you!
    3. 3. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 PROPRIETARY STATEMENT This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service. This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon. © 2013 Verizon. All Rights Reserved. The Verizon name and logo and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. Microsoft and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.
    4. 4. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4 Discussion Discussion Areas (A Few Suggestions) Specific Questions/Concerns (Sample) Owner for Quantification and/or Identifying Options  Where might we be missing information regarding the logical or physical environment? 1. What single points of failure may exist on the physical network? 2. What single points of failure may exist on the logical network, i.e. hairpins, etc? 3. Etc…  What site or application level gaps exist in our resiliency approach? 1. Are there sites with chronic issues? Which ones? 2. What types of events may impact our sites or applications? How would we handle those? 3. Etc…  What opportunities exist to “harden” the environment? 1. How can we improve network availability at chronic sites? 2. How can we better design the Voice network to accommodate inbound or outbound failures? 3. Etc…
    5. 5. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 What’s the Plan? ReactionaryWe’re ready! A bit of preparation
    6. 6. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Business Continuity
    7. 7. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Framing a Conversation Some Thoughts
    8. 8. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 Where Does Network Resiliency Fit?
    9. 9. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Building the Foundation
    10. 10. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10 Setting the Stage A Few Thoughts on Network Evolution • Development and deployment of more sophisticated edge devices to handle eOAM and WDM directly to the edge • Deployment of packet enabled metro transport platforms to leverage advantages of a dynamic control plane while maximizing wavelength capacity and utilization
    11. 11. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 Discussing WAN and MAN Options
    12. 12. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12 12 A Viewpoint for Remote Sites Host Site Private IP (AS65000) Remote Site 2 Remote Site Internet Broadband Internet Broadband Internet (AS701) Secure Gateway (Optional) Redundant Internet Broadband Device Key Internet Router w/ FW WAN Router Firewall (“FW”) Layer 2 Switch (Assumed) Comments: Broadband can be sourced from any capable provider Broadband may include: DSL, Cable, FiOS / FTTx, Wireless, etc Site may not require Static IP Addressing (requirement dependent) Internet traffic offloaded locally via VLAN / Default route Site availability can be increased via VPN backup
    13. 13. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13 Sample Cloud/Virtual or Data Center Viewpoint
    14. 14. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14 Data Center Considerations
    15. 15. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 Applications are tiered based on recovery objectives and mapped to the correct availability optionSample “Cloud” or Offsite View
    16. 16. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16 A Brief Recap
    17. 17. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17 Thank You!!

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