How Britain Shops 2013 Series


Published on

Based on a representative survey of 6,000 adults, this report series provides unique data and detailed analysis of consumer trends, drivers of customer loyalty and disloyalty, and shopper profiles for key players in the UK clothing, footwear, food & grocery, electricals, music & video and personal care.

Published in: Business, News & Politics
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

How Britain Shops 2013 Series

  1. 1. Page 1 How Britain Shops Series How Britain Shops 2013 Series Learn how Britain shops with our consumer sector reports…
  2. 2. Page 2 How Britain Shops Series About How Britain Shops Based on a representative survey of 6,000 adults, Verdict’s How Britain Shops series provides unique data and detailed analysis of consumer trends, drivers of customer loyalty and disloyalty, and shopper profiles for 10 key players across the following sectors: Clothing, Footwear, Food & Grocery, Personal Care, Electricals and Music & Video. Buy one of these reports today see how the consumer shopping profiles have changed over the past year, how many other stores your shoppers use and what they are. Select from the report titles on the following slides or contact us for more information.
  3. 3. Page 3 How Britain Shops Series Clothing This year the percentage of the population who shop for clothing has fallen to 73.0%. Household disposable income came under intense pressure throughout 2012 with the rising cost of commodities. However, personal tax allowances are set to increase gradually; we expect an increase in consumer discretionary purchases, which should ultimately drive footfall into clothing stores. Understand which strategies are most effective at driving customer loyalty in clothing and justify your own business investments. Learn more
  4. 4. Page 4 How Britain Shops Series Footwear Range remains the key driver of loyalty in the footwear sector, and while price's importance has diminished slightly, it remains the second most cited loyalty driver. Just three of the retailers achieved higher loyalty scores than in 2012 – Next, Primark and Asda. This highlights their strength in the market, with quality, price & convenience, respectively, being the standout reasons for their success. Find out how many other stores your shoppers use for footwear, which stores these are and whether this will be a threat going forward. Learn more
  5. 5. Page 5 How Britain Shops Series Food & Grocery While food & grocery remains the largest, most homogenous and most valuable retail sector in the UK, there is still scope for increased customer penetration as has been proven this year. Increasing flexibility of new formats and the changing shopping habits of UK grocery consumers have meant that more people are shopping for groceries as they adapt to a new way of spending. Buy this report to explore how the profile of the consumers shopping at the main food & grocery players changed over the past year and why. Learn more
  6. 6. Page 6 How Britain Shops Series Personal Care Despite the continued economic pressure affecting the UK retail sector, health & beauty has managed to maintain steady growth in 2013, as the essential nature of many of its products guarantees a constant sales stream, while it’s relatively low prices mean shoppers can treat themselves when disposable incomes are squeezed. The data in this report is segmented regionally, by demographic and socio- economic group to enable you to identify which customer bases offer the most opportunities. Learn more
  7. 7. Page 7 How Britain Shops Series Electricals Despite restricted spending, electricals visitor numbers have risen in 2013. Online pureplay retailers have made the biggest increases in visitors, while grocers have lost ground as they redirect attention to core operations. eBay has grown its visitor share for the fourth consecutive year, up from 8.5% in 2012 to 10.4% in 2013. Its demographic mix of visitors is dominated by young male shoppers, with high penetration in the 16–24 and 25–34 age groups. Buy this report and get access to data segmented regionally, by demographic and socio-economic group to enable you to identify which customer groups offer the most opportunities. Learn more
  8. 8. Page 8 How Britain Shops Series Music & Video Shifting trends in the way in which we consume music & video have led to a continuing decline in the sector’s share of shoppers, which has now fallen from half to one-third of all UK consumers. More than ever, music & video consumers are looking for more immediate gratification, with convenience making significant gains on the two longstanding key drivers of loyalty: price and range. Learn about the shift in consumption patterns among British shoppers, as many more now use subscription services as opposed to retailers. Learn more
  9. 9. Page 9 How Britain Shops Series Disclaimer All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publisher, Verdict Retail. The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please note that the findings, conclusions and recommendations that Verdict Retail delivers will be based on information gathered in good faith from both primary and secondary sources, whose accuracy we are not always in a position to guarantee. As such Verdict Retail can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect. Thank you If you have any questions regarding our research or would like more information on our service offering, please contact Would you like to receive a roundup of all the essential news and expert analysis from the world of retail? Sign up to our free email newsletter