Info service web 2.0


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Info service web 2.0

  1. 1. XVII Refresher Course in Library Science, UGC Academic Staff College, University of Kerala,Thiruvananthapuram, India. May 16 to June 05, 2012. Information Services using Web 2.0 Tools V. Sriram Chief Librarian, K N Raj Library, Centre for Development Studies, Thiruvananthapuram Mob: 9447251892 E-mail: IntroductionInformation Technology has developed very fast in the last three decades. This hasinduced tremendous change in the area of computers, communication, and internet.Interconnecting computers and electronic equipments and providing communication,sharing data and services through such a network has revolutionized the way peoplemanage their day to day activity.The rapid growth of internet based resources has also affected the researchers andlibrary users. The communication, networking and information seeking behavior ofpeople have undergone considerable changes with the advent of web based servicesand applications with are broadly called ‘Web 2.0’.Libraries are also adapting to these the changing environment to meet the needs anddemands of users by providing several innovative services. Libraries are taking fullbenefit of information technology and its applications/tools to create and generatenew and varied platforms to reach out to the users for timely dissemination ofinformation.2 Need- Information Explosion, Information and Communication Technology (ICT) revolutionand also the change in information seeking behavior of the clients.- E-Learning: new web based services are dramatically changing the education andtraining sector. This has lead to the emergence of e-learning platforms.- Social networking is the new approach in academic and public spheres. Thesenetworks plays great role in helping people to learn share and contributesimultaneously.- New and innovative services using network applications are needed for harnessingcollective intelligence. Page | 1
  2. 2. XVII Refresher Course in Library Science, UGC Academic Staff College, University of Kerala,Thiruvananthapuram, India. May 16 to June 05, 2012.- New generation users expect the services to be available in their gadgets includingmobile phones, ipad, tablets and so on.3 Web 2.0 Components3.1 Weblog / Blog: This is an application for quick dissemination of currentinformation. Originally started as medium for maintaining personal diaries andjournals, this application gained popularity and affection of internet users very fast. 3.1.1 Features: - Provides space for individuals to share their ideas / views - Allows step by step chronological information presentation - Provides updated information - Generates discussion with likeminded people. 3.1.2 Use in Library: - Library new additions, timings, holidays, announcements / notices - Book discussions, reviews, new publications - Links to prominent resources - Information about new developments3.2 RSS Feeds: RSS [RDF Site Summary] is a technology which enables users to getfeeds of data from content publishers via browser or special news reader tool. Itemsreach the user free of spam, on-demand, and in easy to digest format.RSS format is used for syndicating the content from blogs or web pages. Those whoneed this feed can subscribe to it. Whenever the contents change, the RSS Feedsdelivers it to the subscriber.Libraries can provide RSS Feeds for new additions, events, journals issues and so on.3.3 Image Storage: online image storing applications allow users to uploadphotographs and share it with others. There are features to create albums, assignpermissions to view, and comment. These applications can be integrated to other newgeneration web tools. Page | 2
  3. 3. XVII Refresher Course in Library Science, UGC Academic Staff College, University of Kerala,Thiruvananthapuram, India. May 16 to June 05, 2012.Flickr and Picasa are some of the best online photo sharing applicationsLibraries can use these applications to upload images of events, location map of library,photo of library staff and so on.3.4 Multimedia Storage: Online multimedia storage applications allow internetusers to upload, view and share video and other multimedia files. This is a very popularplatform used by individuals, business, industry, and organizations to offer theinformation in video format.You Tube is a very popular multimedia storage application.Libraries can use these applications to upload videos of events, maintain audio/videocollection of lessons / lectures and so on.3.5 Slide share: This online application provides facility for users to uploadpresentation and share them with others.Libraries can use this application to upload and maintain a collection of presentation oflessons / lectures / seminar papers and so on.3.6 Social Networking: This technology enables the internet users to network withothers through instant messaging, chat, etc.Facebook and Twitter are most popular social networking sites.Libraries can create an account, and add the users to the group to disseminate readyreference information and also provide as a platform for sharing ideas.4 Advantages o Overcome the barriers of distance o Develops network and contacts o Increased visibility and popularity for your institution o Facilitates frequent training and learning o Enhanced retention o Using advanced technology Page | 3
  4. 4. XVII Refresher Course in Library Science, UGC Academic Staff College, University of Kerala,Thiruvananthapuram, India. May 16 to June 05, 2012.5 Limitations o Technical illiteracy among library staff o Lack of training and orientation o Lack of ICT infrastructure o Attitude of Library staff towards modern technology o Personal [face to face] interaction decreases o Spamming and other security threats6 Further Reading, Jack M. 2006. “Library 2.0 Theory: Web 2.0 and Its Implications for Libraries.”Webology 3 (2) (June).’Reilly, Tim, and John Battelle. 2005. What Is Web 2.0: Design Patterns and BusinessModels for the Next Generation of Software. O’Rielly.’Reilly, Tim, and John Battelle. 2009. “Web Squared: Web 2.0 Five Years On - by TimO’Reilly and John Battelle.” In San Fransisco., Chandrakala N, and V Sriram. 2011. “New Librarian: Changing Roles, Skills, &Techniques.” In , 26–32. Thane, India: V.P.M.’s K.G. Joshi College of Arts & N.G.Bedekar College of Commerce. Page | 4