CCI Learning Solutions Inc<br />
Agenda<br />CCI Learning Solutions<br />The Microsoft IT Academy Program<br />Certiport<br />Microsoft Business Certificat...
About CCI<br />Established in 1988<br />2002 Became a Certiport Solution Provider for Canada<br />Certification Solutions ...
Mission<br />“We empower training providers, academic, commercial, or government based to run official, global standard ce...
Mission<br />“We research, create and develop courseware on behalf of major software vendors to support learning and certi...
The Microsoft IT Academy Program<br />
Welcome & Agenda<br />Overview of IT Academy (ITA)<br />Background & History<br />Program Features & Benefits <br />E-lear...
What is the Microsoft IT Academy?<br />Microsoft’s Academic Partner Program for Learning<br />
Who is it for?<br />Students<br />Faculties<br />Teachers<br />Instructors<br />Community<br />
      IT Academy Provides …<br /><ul><li> Real-world skills
 Cutting edge technologies
 Hands-on experience</li></ul>Institutions want…<br /><ul><li>The best students
 The best instructors
 Community relevance</li></ul>Communities need…<br /><ul><li> Successful Business & Industry</li></ul>Education<br />Indus...
 Cutting- edge skills
“Top of the stack” credentials  </li></ul>Employers need…<br /><ul><li> Skilled workers
 Job-ready hires
Useful applicant credentials   </li></ul>      IT Academy Provides …<br /><ul><li>Recognized credentials
 Microsoft  brand presence
 Validated instructors
 Official curriculum</li></ul>The Bridge Between Education and Industry<br />
<ul><li>55% of Hiring Managers consider employeecertification as a criterion for hiring 1
46% of Hiring Managers consider employeecertification as a criterion for promotion 1
63% of Hiring Managers feel that certified individuals aremore productivethan their counterparts 1
40% of individuals reported that Microsoft Certification was a factor in improving their ability tofind or keep a jobor le...
43% of individuals reportedsalary increasesas a result of Microsoft certification 3
53% of individuals believe obtaining acertification makes them more marketable4</li></ul>“It’s truly a global marketplace,...
110 countries and state-by-state coverage in US<br />5,000 member schools globally<br />Program membership doubled in size...
Meeting the Workforce Demand<br /><ul><li>Open to Accredited, Academic Institutions (K-12 and Higher Ed)
Providing Learning Solutions for teachers, students and staff
Official Microsoft e-Learning courses (300+ titles -- IW, ITPro, Dev)  for students, faculty and staff in a school or dist...
Software lab licenses for classrooms and student and faculty home use
Academic exam pricing discounts available
Microsoft  Logo, Affiliation, Brand, Locator Tool to Differentiate School</li></ul>Professional Development<br />Curriculu...
Extensive benefits added in 2009, more features and value than ever<br />Addresses current funding and resource limits on ...
 Sign up any day, any time through the year
 PO, credit card or check
 Memberships activated in 5 business days</li></ul>*Commercial pricing estimate based on 15 student use<br />IT Academy Me...
eLearning<br />Members receive unlimited access to a  broad selection of Microsoft’s <br />e-learning courses specially ch...
  Rich multimedia content including activities, exercises, games, and hands-on virtual labs
  Industry expertise from engineers, software designers and technical experts at Microsoft
  Content is aligned with Microsoft Certification Exam objectives</li></ul>In addition, faculty and staff enjoy:<br /><ul>...
  e-learning  course management tool
  Resources to augment classroom instruction
  Use e-learning course assessments to gauge student progress</li></li></ul><li>What is ITA e-learning?<br />e-learning<br...
Microsoft ITA e-learning <br />Self-Assessments<br />Hands-on labs <br />Expert advice<br />Videos <br />Games<br />Demons...
Read<br />Watch<br />Play<br />Try<br />Interact<br />e-learning Pedagogy<br />E-learning enhances learning by providing a...
 Formula box
Job aid
Cause and effect: screenshot
Cause and effect: radio button
Simulations</li></ul>Graphics<br /><ul><li>Static graphics
Graphics with rollovers
Graphics with “click-to-views”</li></ul>Games<br /><ul><li>Tile flip game
“Legos” building games</li></ul>Animations<br /><ul><li>Passive animations
 Interactive animations</li></li></ul><li>Instructor Portal<br />Instructors can…<br />Provision e-learning access to stud...
Instructor LMS<br />Steps<br />Create ID<br />Single or Multi-Use<br />Set number of codes<br />Select expiration<br />Cho...
Student e-learning Experience<br />Courses are added to student My Learning page.  New courses populate here as well.  Tra...
IT Academy Members’ Site<br />
Joining IT Academy<br /> <br /><ul><li>Convenient, online registration
 Sign up any day, any time through the year
 PO, credit card or check
 Memberships activated in 5 business days</li></li></ul><li>ITA Benefits at a Glance<br />Summary of Key 2009 Program Feat...
ITA Benefits at a Glance<br />Summary of Key 2009 Program Features<br />MOST POPULAR<br />NEW<br />MOST POPULAR<br />
e-learning Portfolio: Essential<br />Essential<br /><ul><li> Offers 85 courses
 Windows XP
 Windows Vista
 Office 2003
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  • Introduction (or review) of the IC3 certification and what it is. Briefly discuss the three modules and then what is meant by hierarchical structure.This will be seen during the discussion of the Benchmark screens but can be introduced here when discussing the types of skill sets required and the purpose of the IC3 certification.
  • Materials in the IR are customizable to suit your courses and teaching style.
  • Let’s look at an example of how you can use the tools to help you set up and prepare for the class.
  • With the Benchmark and Mentor tool, you can check on the progress of your students’ knowledge skills for pre-knowledge as well as progress after using Mentor to assess the learning skills after going through the learning tools on their own.
  • List what the student kit contains for each student.The exam vouchers for the three IC3 exams are associated with each student, so if a student should fail any exam, they are automatically issued a voucher to retake that exam.
  • Full Cci Learning Solutions Sales Slide Deck 69 Slides

    1. 1. CCI Learning Solutions Inc<br />
    2. 2. Agenda<br />CCI Learning Solutions<br />The Microsoft IT Academy Program<br />Certiport<br />Microsoft Business Certification<br />Internet and Computing Core Certification (IC3)<br />Adobe Certified Associate Certification<br />CCI Content Development<br />
    3. 3. About CCI<br />Established in 1988<br />2002 Became a Certiport Solution Provider for Canada<br />Certification Solutions Company<br />Responsible for Microsoft Business Certification, Microsoft Office Specialist, IC3 & Adobe Certified Associate<br />Offices in Canada (Langley BC, Vancouver, BC) and USA (Phoenix, AZ).<br />
    4. 4. Mission<br />“We empower training providers, academic, commercial, or government based to run official, global standard certification programs”<br />
    5. 5. Mission<br />“We research, create and develop courseware on behalf of major software vendors to support learning and certification”<br />
    6. 6. The Microsoft IT Academy Program<br />
    7. 7. Welcome & Agenda<br />Overview of IT Academy (ITA)<br />Background & History<br />Program Features & Benefits <br />E-learning<br />Program Value<br />Simplified Application and Registration<br />Questions<br />
    8. 8. What is the Microsoft IT Academy?<br />Microsoft’s Academic Partner Program for Learning<br />
    9. 9. Who is it for?<br />Students<br />Faculties<br />Teachers<br />Instructors<br />Community<br />
    10. 10. IT Academy Provides …<br /><ul><li> Real-world skills
    11. 11. Cutting edge technologies
    12. 12. Hands-on experience</li></ul>Institutions want…<br /><ul><li>The best students
    13. 13. The best instructors
    14. 14. Community relevance</li></ul>Communities need…<br /><ul><li> Successful Business & Industry</li></ul>Education<br />Industry<br />Microsoft IT Academy<br />Students want…<br /><ul><li> Real-world training
    15. 15. Cutting- edge skills
    16. 16. “Top of the stack” credentials </li></ul>Employers need…<br /><ul><li> Skilled workers
    17. 17. Job-ready hires
    18. 18. Useful applicant credentials </li></ul> IT Academy Provides …<br /><ul><li>Recognized credentials
    19. 19. Microsoft brand presence
    20. 20. Validated instructors
    21. 21. Official curriculum</li></ul>The Bridge Between Education and Industry<br />
    22. 22.
    23. 23. <ul><li>55% of Hiring Managers consider employeecertification as a criterion for hiring 1
    24. 24. 46% of Hiring Managers consider employeecertification as a criterion for promotion 1
    25. 25. 63% of Hiring Managers feel that certified individuals aremore productivethan their counterparts 1
    26. 26. 40% of individuals reported that Microsoft Certification was a factor in improving their ability tofind or keep a jobor lead to a promotion 2
    27. 27. 43% of individuals reportedsalary increasesas a result of Microsoft certification 3
    28. 28. 53% of individuals believe obtaining acertification makes them more marketable4</li></ul>“It’s truly a global marketplace, especially in the IT world. If you don’t have a certification that validates you have the needed skills, you’re at a significant disadvantage.”<br />1 2006 IDC Study<br />2 2006 MCP Customer Satisfaction Study<br />3 Redmond Magazine 2006 survey of compensation for IT Professionals<br />4 2008 Intrepid Survey<br />Bill Doherty, @ONE Project, <br /> College System of California<br />Certification = Employability<br />
    29. 29. 110 countries and state-by-state coverage in US<br />5,000 member schools globally<br />Program membership doubled in size last year<br />Hundreds of districts and schools across USA and Canada<br />Fastest growing segment for ITA – K-12<br />Global Name and Numbers<br />
    30. 30. Meeting the Workforce Demand<br /><ul><li>Open to Accredited, Academic Institutions (K-12 and Higher Ed)
    31. 31. Providing Learning Solutions for teachers, students and staff
    32. 32. Official Microsoft e-Learning courses (300+ titles -- IW, ITPro, Dev) for students, faculty and staff in a school or district
    33. 33. Software lab licenses for classrooms and student and faculty home use
    34. 34. Academic exam pricing discounts available
    35. 35. Microsoft Logo, Affiliation, Brand, Locator Tool to Differentiate School</li></ul>Professional Development<br />Curriculum<br />Lab Resources<br />Certification<br />Marketing<br />eReference Library<br />eLearning<br />Microsoft Certified Trainer Program<br />Elearning<br />Microsoft Official Curriculum<br />Instructor Guides<br />DL => <br />Office => <br />IT Pro’s & Developers<br />Private members site<br />Locator tool<br />Program Logo<br />Welcome Kit<br />Lab Licenses<br />MSDN AA <br />TechNET<br />Academic Pricing on Certification<br />Academic Second Shot<br />Saves Teachers Time<br />Lowers Costs<br />Keeping Current<br />Validating Skills<br />Partnership<br />“The Microsoft IT Academy program provides the tools we need to deliver the highest quality IT education.” -- Teacher, Microsoft IT Academy<br />
    36. 36. Extensive benefits added in 2009, more features and value than ever<br />Addresses current funding and resource limits on campuses and in IT<br />Maximize a school or district investment in technology education<br />$14,000*<br />Est. School or District per Site Value of an Essential Membership<br />$87,400*<br />Est. School or District per Site Value of an Advanced Membership<br />*Multi-site discount for 3+ schools or districts<br /><ul><li>Convenient, online registration
    37. 37. Sign up any day, any time through the year
    38. 38. PO, credit card or check
    39. 39. Memberships activated in 5 business days</li></ul>*Commercial pricing estimate based on 15 student use<br />IT Academy Membership Value<br />
    40. 40. eLearning<br />Members receive unlimited access to a broad selection of Microsoft’s <br />e-learning courses specially chosen for their alignment to technology courses typically taught at Microsoft IT Academies. <br />Benefits of Microsoft e-learning:<br /><ul><li> Over 300 titles of desktop, server, and developer titles, including Office 2007, Project, WinServer, etc.
    41. 41. Rich multimedia content including activities, exercises, games, and hands-on virtual labs
    42. 42. Industry expertise from engineers, software designers and technical experts at Microsoft
    43. 43. Content is aligned with Microsoft Certification Exam objectives</li></ul>In addition, faculty and staff enjoy:<br /><ul><li> Additional resources to expand their knowledge on new technology
    44. 44. e-learning course management tool
    45. 45. Resources to augment classroom instruction
    46. 46. Use e-learning course assessments to gauge student progress</li></li></ul><li>What is ITA e-learning?<br />e-learning<br />Courses that give students a chance to try out concepts on their own, and repeat them as much as they want<br />
    47. 47. Microsoft ITA e-learning <br />Self-Assessments<br />Hands-on labs <br />Expert advice<br />Videos <br />Games<br />Demonstrations<br />Simulations<br />
    48. 48. Read<br />Watch<br />Play<br />Try<br />Interact<br />e-learning Pedagogy<br />E-learning enhances learning by providing a varied and interactive experience. Users can choose a standard linear progression through topics, or use the “wheel” to select various learning styles.<br />Interactivities<br /><ul><li>Drag and drop
    49. 49. Formula box
    50. 50. Job aid
    51. 51. Cause and effect: screenshot
    52. 52. Cause and effect: radio button
    53. 53. Simulations</li></ul>Graphics<br /><ul><li>Static graphics
    54. 54. Graphics with rollovers
    55. 55. Graphics with “click-to-views”</li></ul>Games<br /><ul><li>Tile flip game
    56. 56. “Legos” building games</li></ul>Animations<br /><ul><li>Passive animations
    57. 57.  Interactive animations</li></li></ul><li>Instructor Portal<br />Instructors can…<br />Provision e-learning access to students<br />Set up classrooms as “groups”<br />Send group e-mails, e.g. assignment notifications<br />Access reporting on student use and assessment scores<br />Create access codes for all students<br />
    58. 58. Instructor LMS<br />Steps<br />Create ID<br />Single or Multi-Use<br />Set number of codes<br />Select expiration<br />Choose Group (optional)<br />Pick Course(s)<br />Create Access Code<br />
    59. 59. Student e-learning Experience<br />Courses are added to student My Learning page. New courses populate here as well. Tracks progress and expiration. <br />Clicking link launches course<br />
    60. 60. IT Academy Members’ Site<br />
    61. 61. Joining IT Academy<br /> <br /><ul><li>Convenient, online registration
    62. 62. Sign up any day, any time through the year
    63. 63. PO, credit card or check
    64. 64. Memberships activated in 5 business days</li></li></ul><li>ITA Benefits at a Glance<br />Summary of Key 2009 Program Features<br />MOST POPULAR<br />MOST POPULAR<br />NEW<br />NEW<br />
    65. 65. ITA Benefits at a Glance<br />Summary of Key 2009 Program Features<br />MOST POPULAR<br />NEW<br />MOST POPULAR<br />
    66. 66. e-learning Portfolio: Essential<br />Essential<br /><ul><li> Offers 85 courses
    67. 67. Windows XP
    68. 68. Windows Vista
    69. 69. Office 2003
    70. 70. Office 2007
    71. 71. OneNote
    72. 72. Project 2007</li></ul>* Course available in English, Latin American Spanish, Brazilian Portuguese, Japanese, Simplified Chinese, Korean, German, French, and Italian.<br />
    73. 73. e-learning Portfolio: Advanced<br />Advanced<br />Offers over 300 courses<br />Covers Windows XP Pro, Server 2003/2008, Vista, SharePoint, SQL, Exchange, .NET, and more . . . <br />
    74. 74. e-learning Portfolio: Advanced (cont.)<br />“The e-learning element of IT Academy has been great because it helps us create a flexible learning environment for students.”<br />Ronald Bryant, <br />ITA Administrator,<br />State University of New York (SUNY)<br />
    75. 75. e-learning Portfolio: Advanced Dev<br />Advanced<br />PLUS ASP.NET and ASP.NET 3.5, Visual Studio.NET 2008, and the .NET Framework <br />Advanced<br />
    76. 76. Microsoft Office Courseware<br />Microsoft Approved Courseware<br />ITA pricing available<br />Electronic Site License available<br />Full Instructor Resources<br />
    77. 77. Costs<br />ITA Membership<br /> ($1088.91/$2117.05)<br />Testing Centre setup and Registration with marketing collateral and support<br />$500<br />20 Exams<br />Consider<br />Pre & Practice Assessment Software<br />Courseware<br />
    78. 78. Turning ordinary workers into Office champions.<br />
    79. 79. What is Microsoft Business Certification?<br />Microsoft’s only official certification, validating office productivity skills<br />Accredits Microsoft Office Skills<br />Office 2000, XP, 2003, 2007<br />2010 releasing this summer<br />World’s fastest growing desktop application certification program<br />
    80. 80. Microsoft Certified Application Specialist Certificate<br />
    81. 81. Microsoft Certified Application Specialist (Office 2007)<br />Word 2007<br />Comprehensive tools and a new interface simplify creating and formatting documents.<br />Excel® 2007<br />Powerful new features let individuals analyze, share, and manage data with ease.<br />PowerPoint® 2007<br />Professional-looking presentations can be made with just a few clicks.<br />Access™ 2007<br />New tools boost productivity by allowing employees to track and share information.<br />Outlook® 2007<br />Delivers the latest innovation for organizing work, sharing information and searching communications.<br />Windows Vista™<br />Visual effects and streamlined navigation make it simpler than ever to create and manage documents.<br />
    82. 82. In Canada<br />CCI Learning Solutions is the national solution provider for Certiport, bringing Microsoft Certified Application Specialist & Microsoft Office Specialist Certification to Canada<br />
    83. 83. The Microsoft Business Certification advantage.<br />Individuals with the Microsoft Business Certification will be more competitive in the job market <br />Hiring certified workers and certifying existing employees will maximize a company’s return on investment<br />Hiring managers can simplify their hiring process by choosing the most qualified candidates <br />Academic instructors will be able to integrate certification into their business curricula as a ready-made module for their courses<br />Government agencies will see the value that certification brings to job training and placement<br />
    84. 84. Why Certify?<br />Advance in education and career<br />Increase productivity<br />Stand out from the competition<br />Validation of skills<br />Portable proof of skills<br />“Certification creates a workforce capable of delivering higher service levels”<br />Increase student’s confidence level in their digital skills<br />Access to a Logo Builder for business cards, email signatures and resumes.<br />
    85. 85. The Microsoft Business Certification advantage for business and government<br />Individuals with the Microsoft Business Certification will be more competitive.<br />Hiring certified workers and certifying existing employees will maximize a company’s return on investment with the 2007 Office system.<br />Hiring managers can simplify their hiring process by choosing the most qualified candidates. <br />Office 2007 is different – where are the features?<br />Measurement of staff training<br />Microsoft Business Certification can be delivered in a series of ways to suit needs<br />
    86. 86. The Microsoft Business Certification impact<br />In a recent IDC survey:<br />3 of 4 supervisors believe administrative support employees proficient in Microsoft Office Technology play an important role in setting the standards for the organization's work processes<br />40% of supervisors report that MOS certified employees are a valuable resource to other employees.<br />89% of certified employees do not require additional supervision to perform their duties. <br />75% of all administrative employees require either moderate or advanced Microsoft Office skills and less than a third of companies test for job-specific computer capabilities. A full quarter of "bad hires" fail on the job because of inadequate computer or administrative skills. “Bad-hire" costs are 1-2 times the employee's salary.<br />
    87. 87. Marketing Samples<br />
    88. 88. Benefits of Partnering with CCI Learning Solutions<br />Award winning courseware developer<br />Marketing support with global consistent messaging of Microsoft, Certiport and Adobe brands<br />Sales and marketing support<br />Access to global certification competitions<br />Excellent product knowledge<br />Collective global experience<br />Superior customer service and fulfillment support<br />Consultative account manager<br />Website space<br />Direct technical support<br />Access to tailored courseware solutions<br />
    89. 89. About CCI Courseware<br />Approved Courseware<br />Award Winning<br />Flexible delivery<br />Valuable Instructor support<br />World-wide Distribution<br />
    90. 90. Internet and Computing Core Certification (IC3)<br />Global Standard 3<br />
    91. 91.
    92. 92. What is IC³?<br />“World’s only global standard in core computing skills”<br />“Digital Literacy Certification”<br />“Benchmark skills for any individual who uses a computer”<br />“The start of the pathway to further qualifications”<br />
    93. 93. © 2006 Marc Prensky<br />In 30 years, how much more powerful will IT bethan it is today?<br />
    94. 94. © 2006 Marc Prensky<br />How many times more powerful will IT be?<br />A one million times <br />B ten million times<br />C one hundred million times<br />D one billion times<br />
    95. 95. © 2006 Marc Prensky<br />How many times more powerful will IT be?<br />A one million times <br />B ten million times<br />C one hundred million times<br />D one billion times<br />
    96. 96. Looking at IC3 Certification<br />Internet & Computing Core Certification (IC3)<br />World’s first validated, standards-based training and certification program<br />Basic computing and Internet knowledge and skills <br />Computing Fundamentals<br />Key Applications<br />Living Online<br />Global Standard 3 (GS3) is third edition<br />Encompasses changes in technology<br />
    97. 97. IC3<br />A Certiport qualification<br />World’s only global standard in digital literacy/core computing skills<br />3 modules<br /><ul><li>Living Online
    98. 98. Computing Fundamentals
    99. 99. Key Applications</li></li></ul><li>Program Status<br />English IC3 Global Standard 3 released in June 2009.<br />43% program growth in 2009.<br />Change in focus from “program management” to “product management”.<br />Leveraging key performance indicators to make smarter decisions.<br />
    100. 100. IC3 Global Standard 3 (GS3)<br />Research and development began in early 2008 to update the existing IC3 2005 standard.<br />Over 400 subject matter experts from 30+ countries participated in an IC3 standard update survey.<br />Global Digital Literacy Council (GDLC) ratified IC3 GS3 in August 2008.<br />Council has 19 members representing 9 countries<br />IC3 GS3 beta began in March 2009.<br />IC3 GS3 exams (in English) released.<br />
    101. 101. IC3 Certificate<br />
    102. 102. What You Can Expect<br />50% linear and 50% performance based questions.<br />Office 2007, Internet Explorer 7.0 and Windows Vista.<br />Up to date with current technologies like blogging, wikis, social networking, chat/messaging, etc.<br />Exams now delivered on LMS.<br />All existing IC3 inventory (electronic and vouchers) can access IC3 GS3 exams.<br />
    103. 103. IC3 – Foundation to Further Learning<br />
    104. 104.
    105. 105. CCI Learning Solutions – IC3 GS3<br />Courseware<br />Student Portal<br />Reinforcement/review of skills and concepts<br />Instructor Portal<br />Includes traditional instructor resources plus <br />Exam Vouchers<br />Web Conferences<br />
    106. 106. Using the CCI Learning Tools<br />© CCI Learning Solutions Inc.<br />
    107. 107.
    108. 108. Why Use CCI Courseware?<br />Approved by Certiport for certification content<br />Content focuses on building skills for daily tasks<br />Exercises target the most productive method to accomplish task<br />Lots of graphics to guide student when building skill set<br />Lessons modular for customizing curriculum<br />Can use for instructor-led or self-paced courses<br />
    109. 109. Using the Resources<br />Flexible for variety of delivery methods<br />All items customizable<br />Add own notes<br />Revise or delete CCI notes<br />Content can be taught:<br />In same order of content following student guide<br />Individual lessons for maximum learning potential<br />By specific module or unit <br />© CCI Learning Solutions Inc.<br />
    110. 110. Using the Resources<br />Instructor-led<br />Set up student files before class<br />Print and review instructor notes for teaching and as reference<br />Set up projector to show presentation, if available<br />Use Lesson Plan to help allocate time for courseware content<br />Integrate Lesson Additional Reviews from student portal as milestones for students’ progress<br />Integrate Lesson Additional Exercises and Creative Applications from student portal for extra practice or assigned projects<br />Integrate Unit Reviews from instructor portal for group discussion and review, or assign to students for review<br />© CCI Learning Solutions Inc.<br />
    111. 111. Using the Resources<br />Distance Learning<br />Set up students’ login ID and password<br />Remind students to download student data files before proceeding with courseware content<br />Use Lesson Plan to allocate time to monitor students’ progress<br />Assign Lesson Additional Reviews from student portal as milestones for students’ progress<br />Assign Lesson Additional Exercises and Creative Applications from student portal for extra practice or assigned projects<br />Assign Unit Reviews from instructor portal to assign as reviews for students<br />© CCI Learning Solutions Inc.<br />
    112. 112. CCI IC3 GS3 Portals<br />Student Portal<br />Login ID and password for students<br />Page for each lesson student can use to review topics and skills from courseware<br />Instructor Portal<br />Login ID and password <br />Appear similar to student portal except with instructor resources<br />© CCI Learning Solutions Inc.<br />
    113. 113. CCI Instructor Resources<br />Corresponds to student guide with instructor annotations<br />Includes teaching tips, technical support notes, or general information<br />Instructor notes available in PowerPoint and Word<br />Comprehensive PowerPoint presentations<br />Set of completed exercise files from courseware<br />Answers to Review Questions for each Lesson<br />67<br />
    114. 114. CCI Instructor Resources<br />List of data files used in exercises<br />Lesson plans<br />Sample syllabus<br />IC³ Objectives & Courseware Mapping List<br />Additional Review Questions for Units<br />Additional instructor data files <br />68<br />
    115. 115. Key Contact Information<br />CCI Learning Solutions<br />Curtis Steeksma<br />1-800-669-1669 x 241<br />csteeksma@ccilearning.com<br />Thank you for your time today!<br />

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