This document outlines lessons learned about designing documents, different types of documents, reports and when to use them. It discusses analyzing information, social media management, and persuasive messages. Key takeaways are that firms need an effective social media presence, message design depends on the situation, and easy navigation and analysis are important. The document significance is applied to working in industries like marine or auto, managing social media, writing reports, and designing easy-to-use web pages and presentations.