Ushahidi Deployment - Output Toolbox


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The Harvard Humanitarian Initiative research team led by Jennifer Chan and Melissa Tully, supported by the Knight Foundation, conducted evaluation research. Over the year, they interviewed Kenyan Ushahidi deployers, specifically those participating in Uchaguzi, Unsung Heros and Building Bridges, and had community members help shape the research deliverables. Evaluation to action was a key goal of the project. Their research resulted in the creation of three toolboxes to assist users in the various stages of their Ushahidi deployments: Assessment, Implementation and Outputs.

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  • Other questions: Do you have enough financial resources to keep your campaign going? How will you plan?
  • Ushahidi Deployment - Output Toolbox

    1. 1. COMMUNITY USER EDUCATIONAL TOOL<br />TOOLBOX #3<br />Real-Time Evaluation of your project<br />
    2. 2. So you’ve done all of the planning to implement your Ushahidi/Crowdmap platform. We’re here to help you self-evaluate how it’s working!<br />Video<br />Audio<br />Image<br />Text<br />TWO WAYS TO USE THIS TOOLBOX<br />The project is happening now….I’m ready to learn about how the project is doing to make immediate changes to improve the project! <br />Well… My project is over, but I want to learn about the successes and challenges! <br />✔<br />A<br />✔<br />B<br />
    3. 3. The first step is to ask the following big questions….<br />Is the project fulfilling its goals?<br />Is the project fulfilling its objectives?<br />Video<br />Audio<br />Image<br />Text<br />
    4. 4. Video<br />Audio<br />Image<br />Text<br />Answer the following big questions….<br />Goals: Do you agree or disagree with the following statement?<br />The project has : “Objectives from implementation toolbox, panel #4, imported here”<br />The project has : “Goals from implementation toolbox, panel #4, imported here”<br />strongly Agree<br />strongly Agree<br /> agree<br /> agree<br />Strongly disagree<br />Strongly disagree<br /> disagree<br /> disagree<br />undecided<br />undecided<br />more goals….<br />Why?<br />Objectives: Do you agree or disagree with the following statement?<br />Why?<br />More objectives….<br />
    5. 5. Video<br />Audio<br />Image<br />Text<br />How are you achieving your program objectives?<br />Which parts of your project is working well? and helping to achieve your objectives?<br />Which parts of the project need improvement and may be preventing the project from achieving its objectives<br /><ul><li>Communication
    6. 6. Maps/Visualization</li></ul> Information Security<br /><ul><li> Volunteers/Teams</li></ul> Other, please describe______<br /><ul><li>Communication
    7. 7. Maps/Visualization</li></ul> Information Security<br /><ul><li> Volunteers/Teams</li></ul> Other, please describe______<br /><ul><li> Partnerships
    8. 8. Technology
    9. 9. Campaign/Messaging
    10. 10. Information Flows</li></ul> Action/Feedback<br /><ul><li> Partnerships
    11. 11. Technology
    12. 12. Campaign/Messaging
    13. 13. Information Flows</li></ul> Action/Feedback<br />User actions:<br />A) select 2 from “working well” and 2 from “needs improvement.<br /> B) select all that apply<br />
    14. 14. Video<br />Audio<br />Image<br />Text<br />So now you’ve learned & evaluated your project …What are your action plans for change?<br />Some way to auto-import the selected categories on slide 6. Here is a RTE example <br />Print your action plan now!….<br />
    15. 15. Print out your Evaluation<br />Here are the different parts of your evaluation<br />(you can click on each one to print specific sections) <br /> (autofill in base on what is check on slide 5)<br /> (autofill in base on what is check on slide 5)<br /> (autofill in base on what is check on slide 5)<br /> (autofill in base on what is check on slide 5)<br /> (autofill in base on what is check on slide 5)<br /> (autofill in base on what is check on slide 5)<br />Print all of your checklists and action plan<br />Print your self-evaluation report here….<br />
    16. 16. Video<br />Audio<br />Image<br />Text<br />Partnerships Checklist<br /> 1. Which partnerships in your project are working well? Why?<br /> 2. Which partnerships in your projects are difficult? Why?<br /><ul><li> 3. Is there trust between your partnerships? Why or why not?
    17. 17. 4. If your audience include local communities are they also your partners? How is it going?</li></li></ul><li>Technology Checklist<br />Video<br />Audio<br />Image<br />Text<br /><ul><li> 1. How is the technology support ( example, server support, PHP support, ***)? What are the challenges?
    18. 18. 2. Do you feel your partners, volunteers, and audience are comfortable with the technology? (SMS, ushahidi instance/crowdmap, etc, viewing the map)
    19. 19. 3. Are your volunteer or teams who are responsible to processing messages, reports, comfortable with the technology? What are the challenges?</li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Campaign/Messaging Checklist<br /><ul><li> 1. Do you believe that your audience (or crowd) understand the purpose of sending in information? Why or Why not.
    20. 20. 2. Do you believe that your audience understands what you are doing with the information? And how they will be able to see the results?
    21. 21. 3. Are the expectations of your audience the same as your expectations? Why or Why not?
    22. 22. 4. What needs to continue…..
    23. 23. to keep your messaging/campaign successful and sustainable?
    24. 24. to improve your campaign strategy. </li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Information Flows Checklist<br /><ul><li> 1. Are you collecting the type of information you planned on? Is it helping you achieve your goals and objectives? How? How not?
    25. 25. 2. How are you analyzing information ( verifying, confirming, mapping) What is working well and what can be improved?
    26. 26. 3. Do you feel now that your categories are appropriate, why or why not?
    27. 27. 3. Click here to evaluate and revise ( or re-evaluate) your information flow diagram</li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Action/Response/Feedback Checklist<br /><ul><li> 1. Is the information collected being used in the way you planned?
    28. 28. 2. Have you been communicating back to your target audience/or the public?
    29. 29. 3. How well do you and your partners feel the report and maps are returning to decision makers for program change?
    30. 30. 4. If it has been more difficult than you thought to share information and the maps with your participants and audience, why do you think this is happening?</li></ul> 5. Click here to see your information flow and feedback diagram, what would you keep the same and what would you do differently? <br />
    31. 31. Video<br />Audio<br />Image<br />Text<br />Communications Checklist<br /><ul><li> 1. Are your participants/crowd communicating/sending you information in ways that you thought? Why or why not?
    32. 32. 2. What part of these communication successes are due to technology?
    33. 33. 3. What part of these communication successes are due to trust, other reasons? </li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Maps/Visualization Checklist<br /> 1. What do the dots on the map mean to your project? To your participants? To Others?<br /><ul><li> 2. Are people specifically using the map for decision making and action? How are they using it? If they are not, what are they telling you as the reasons why they are not using it?
    34. 34. 3. How do all of your audiences have access to the map? Do they know the way to find needed information on the map? If they can’t or have difficulty, why? How have they told you ways to improved the access and find information on the map? </li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Information, Privacy and Security Checklist<br /><ul><li> 1. Do you have a current program strategy for privacy and security? If so what is working well, what will need improvements? If not write here what your strategy will be.
    35. 35. 2. How is your project managing the risks of sharing information (including the maps)?
    36. 36. 3. Ask all of your partners and contact your participants to ask them if they feel secure providing information. List the answers here.
    37. 37. 3. If your partners and participants tell you they are worried about privacy what are their recommendations on improving?</li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />Teams/Volunteer Checklist<br /><ul><li> 1.
    38. 38. 2.
    39. 39. 3. </li></li></ul><li>Video<br />Audio<br />Image<br />Text<br />(Create your own) Checklist<br /><ul><li> 1.
    40. 40. 2.
    41. 41. 3. </li></ul> 4. <br /> 5. <br /> 6. <br />