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Ugly or confusing navigation can certainly make you miss out on conversions — but it also impacts the overall customer perception of your company. If visitors have a frustrating time trying to navigate your site, then you’re missing out on an opportunity to delight your customers. And delighted customers are the ones who will make multiple purchases, leave positive reviews, and become advocates for your brand.
If you’re interested in improving your navigation usability, here are 37 resources to help you create a great experience for your users.