LMS Implementation Tips

8
Tips For
LMS Implementations

1
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION

1
Clearly define a team for configuration and implementation
of the LMS

1
of the LMS
Identify an owner of the team

1
of the LMS
Define roles & responsibilities clearly for each team member

1
of the LMS
Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT

1
of the LMS
Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT
Set some milestones at a macro level for the team to achieve

2
GET
TOP MANAGEMENT
BUY-IN

2
GET TOP MANAGEMENTBUY-IN
Ensure that all key management people are well aware of
the LMS implementation

2
GET TOP MANAGEMENTBUY-IN
Ensure that all key management people are well aware of
the LMS implementation
Make sure that you have their full support and
acknowledgement for a smoother implementation

3
GET
STAKEHOLDER
BUY-IN

3
GET STAKEHOLDERBUY-IN
Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS

3
Identify these key individuals and ensure you have their
participation

3
participation
Ensure that their interests, expectations, and demands
from the system are accounted for

3
participation
Ensure that their interests, expectations, and demands
from the system are accounted for
Keep them informed & engaged throughout the process

4
ARRANGE
FORIT SUPPORT

4
ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation

4
ARRANGE FOR
IT SUPPORT
Determine what resources will be required pre, post and
during the implementation process

4
ARRANGE FOR
IT SUPPORT
Get them familiarized with the application

4
ARRANGE FOR
IT SUPPORT
Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.

4
ARRANGE FOR
IT SUPPORT
Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS

5
DEPLOYADEQUATERESOURCES

5
DEPLOY ADEQUATE RESOURCES
Have a buffer assigned in terms of people, time and
infrastructure

5
infrastructure
Allow more time than allotted, appoint additional
people and get more infrastructure support

5
infrastructure
Ensure that you have adequate resources in order to deal
with the changing requirements

5
infrastructure
Ensure that you have adequate resources in order to deal
with the changing requirements
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS

6
FORMFOCUS
GROUPS

6
FORM FOCUS
GROUPS
Conduct focus groups with key stakeholders, key users
and departments

6
FORM FOCUS
GROUPS
and departments
Ensure that the most critical needs, problems and
objectives are understood and addressed

6
FORM FOCUS
GROUPS
and departments
Ensure that the most critical needs, problems and
objectives are understood and addressed
Use employee feedback to make improvements to
software and training procedures

7
ARRANGE
FOR
INTERNAL
MARKETING

7
ARRANGE FOR
INTERNAL MARKETING
Assign a team to market the new system to the
organization

7
ARRANGE FOR
INTERNAL MARKETING
organization
Promotion/marketing of the new LMS is critical for user
acceptance

7
ARRANGE FOR
INTERNAL MARKETING
organization
acceptance
It drives interest and encourages adoption

7
ARRANGE FOR
INTERNAL MARKETING
organization
acceptance
It drives interest and encourages adoption
Have a marketing plan that will get the users excited
and eager to use the LMS

8
ALLOT HELP-DESKS
ANDTRAINING PLATFORMS

8
ALLOT HELP-DESKS AND
TRAINING PLATFORMS
Lay the foundation for help-desk support and training

8
TRAINING PLATFORMS
Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.

8
TRAINING PLATFORMS
Include tutorials and workshops for instructors and
students

8
TRAINING PLATFORMS
Include tutorials and workshops for instructors and
students
Pre-train the selected team members in any skills that they
must know before implementation

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LMS Implementation Tips

by Upside Learning on Mar 19, 2010

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