6 Ways to Manage Your Indian Boss
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6 Ways to Manage Your Indian Boss

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This document is essentially created to understand the different behaviours of Indian Bosses in different situations. ...

This document is essentially created to understand the different behaviours of Indian Bosses in different situations.

There are thousands of international corporations operating in India and more than a million Indian expats working around the world in managerial positions.

Sooner or later, there can be a situation where you start reporting to one. So, it is important to understand “Do’s and Don’ts” with your Indian Boss.

This document helps you to understand the key cultural and behavioural aspects of typical Indian Bosses.

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6 Ways to Manage Your Indian Boss Document Transcript

  • 1. SAUDI HARMONY 6 Ways to Manage Your Indian Boss A Concept Note Upendra Kartik Peri 2012 75201, Riyadh, 11578, Kingdom of Saudi Arabia
  • 2. Contents1. Why this document ............................................................................................ 32. Why Indian Boss are Different ........................................................................... 43. The 6 Ways ........................................................................................................ 63.1 Indian Boss Loves Hierarchy............................................................................ 73.2 Ask About Family ............................................................................................ 83.3 Greet during Festivals ................................................................................... 103.4 Never Hit on Face ......................................................................................... 113.5 Say, “I am sorry” ........................................................................................... 133.6 Have Casual Meetings ................................................................................... 154. Conclusion ....................................................................................................... 165. About the Author ............................................................................................. 176. References ....................................................................................................... 18
  • 3. 1. Why this document This document is essentially created to understand the different behaviours of Indian Bosses in different situations. There are thousands of international corporations operating in India and more than a million Indian expats working around the world in managerial positions. Sooner or later, there can be a situation where you start reporting to one. So, it is important to understand “Do’s and Don’ts” with your Indian Boss. This document helps you to understand the key cultural and behavioural aspects of typical Indian Bosses. This document is based on experiences of the Author and not to criticise, separate or hurt any feeling, 1000+ international corporations beliefs or facts. Any contradictions with the opinions operating in India expressed in this document are not entertained. and more than a million Indian expats working around the world in managerial positions
  • 4. 2. Why Indian Boss are Different Indian Bosses are different because they come from a much diversified place, like India. It is a diversified country with many cultures, languages, religions and climatic conditions. Some basic facts about India: Political Diversity  It is a sub continent with 28 states and 6 union territories. Linguistic Diversity  There are 1,652 different languages. Cultural Diversity  There are 18 cultures like Punjabi, Marathi, Tamil, Telugu, Karnataka, Gujarati, Rajasthani and so on. Indian Bosses are  There are more than 100 festivals that a typical different as India is Indian celebrates. diversified. It is  It is land for Hinduism, Christianity, Islam, diversified in Jainism, Sikhism and many more religions. languages, cultures, festivals, Gods, food Geographical Diversity habits and climatic conditions. So, don’t  India is geographically much diversified. There treat all your Indian are cold Himalayan Mountains, Rajasthani Bosses same way. Deserts, 100+ Rivers, plateaus and plains.  There are world’s highest rainfall and no rainfall areas. So, India is a diversified place.
  • 5. Yes, don’t expect all IndianBosses to be same. Theyspeak different languages,celebrate different festivals,live differently and even eatdifferently. Using same trickson everyone may bounce back. Gather basic information about your Boss like which part of India he belongs to (North or South), which language hespeaks, which religion he belongs to, how manymembers in his family, who are they etc., and thenstart moving your pawns. Now you are ready to learnthe DO’s and DON’Ts with Indian Bosses. Know your Boss whereabouts. That is the first step for a better relationship between you and your Indian Boss.
  • 6. 3. The 6 Ways There are six ways proposed in this document to manage your Indian Boss effectively. These methods are tested and successfully proved with many Indian Bosses. You may ask me why am I so confident about these techniques or DO’s and DON’Ts. As I am one such Indian Boss and over a decade I worked under 20+ such Indian Bosses. The below explained 6 ways can be your first step to The 6 ways to establish a great relationship between you and your manage your Indian Indian Boss. Boss: This can result in many positive changes in your career like a Promotion or increment in your pay during the 1. Indian Bosses love hierarchy next cycle, or spotlight focus in your department or in 2. Ask about organization. family 3.Know your Boss Greet during festivals whereabouts. That is 4. Never hit on a the first step for face better relationship 5. Say “I you sorry” between am and 6. Have casual your Indian Boss. meetings
  • 7. 3.1 Indian Boss Loves Hierarchy Indian Bosses seriously love Hierarchy; it is in the blood and gene. You can’t change it. Starting from the ancient ages of Maharaja’s it was followed orthodoxly. The system is simple, King make rules and people follow. The legacy continued by Moghals and British. They made rules that were honoured by followers and by people. So never directly interact with your Super Boss or Skip-level Boss without the notice of your Boss. Typical Indian Boss never likes it. Even he says it is Okay for him don’t do it. Inform your Indian Boss even you are late by 10 minutes to work or you want to leave office early. This creates trust on you. They like OBEDIENT subordinates. So when ever your Boss proposes a concept don’t argue with him immediately. If you have a better ideas propose them during a casual coffee meet. Make him feel that you are serving his idea in a new bottle. Hierarchy is the key to an Indian Boss; never miss (or mess Do call your Indian Boss “SIR”. He may say he doesn’t with) it. like it or it is against company culture. But ask me, he loves it. Call him “Sir” whenever possible outside the company or office time for better results.
  • 8. 3.2 Ask About Family Indians love to speak about their family. They love to speak about their kids and their achievements, their parent’s health and so on. So Indian Bosses also love the same. During a casual chat with your Indian Boss try to find about his kids, spouse and parents. This will help to interact with him quickly. Speak to him during lunchtime, tea break, smoke break, in elevator or in parking about his family. (Note: Exceptions are possible especially with Indian expats settle abroad for a long time. They may be highly reluctant speaking about their family.) Find his expressions and emotions while you are speaking to him regarding the particular family member. If he excited speaking about someone that is his “HOT BUTTON”. Speak about him/her as much as possible. If he is interested speaking about his 9 year old Daughter or Son, you can try the following questions: Family is the most important part of  How is her dance class going? your Indian Boss. Be nice to his family so  How well she did her project report? he can be nice to  Have he got his favourite play stuff? you.  How did he do in school baseball or cricket match?
  • 9. If your Indian Boss is interested speaking about hisparents, you can try the following questions:  How the operation did go?  How is his mother’s health?  Is his father walking fine now?Your Indian Boss may even like if you gifting play stuffduring the occasions like his child’s birthday. Or pay avisit to his parent(s) when in hospital. Speaking about your Indian Boss kids or asking about his parents health may be the hot button. 90% of the Indian Bosses’ community likes it.
  • 10. 3.3 Greet during Festivals Do remember Indians celebrate about 100 festivals in a year that come in all seasons. These festivals or occasions change according to the region and religion of your Indian Boss. As hinted in earlier pages it is important to know to which part of India your Indian Boss belongs. If he is travelling back to visit his family to celebrate a festival, call and wish him during that time. This surely strengthens the relationship between your Indian Boss and you. If he is celebrating festival or any other occasions try visiting his home with family (preferably with spouse). Plan the home visit only after due intimation of time and availability. Try to know more about the occasion or Google it for better understanding so that you don’t mess up after calling or going there. Sweets play an important role in all Indian occasions and festivals. Festivals are a part Once you are aware of the of Indian lifestyle. So occasion try carrying sweets that greet your Indian match the occasion. With careful Boss during relevant planning, little study you become the Blue-eyed boy of festivals without fail. your Indian Boss.
  • 11. 3.4 Never Hit on Face Indian Bosses are very reluctant to a direct attack. During official meetings, conferences or gathering NEVER argue or criticize your Indian Boss. Indian Bosses seldom bounce back on you but they will surely wait for an opportunity. If you don’t accept with his opinion approach him during Coffee or Lunch break and explain him your view in a polite and gentle way making him feel that you are actually not arguing his point but showing the new dimension of it. Never do the gestures that show that your Indian Boss is wrong. These can ruin your career in the organization. There are some gestures mentioned for your reference:  Looking at the watch when he is late to the If you want to see meeting. the worst villains off  Correcting the spellings in the mails CC to all. screen go ahead and hit your Indian Boss  Laughing during his presentation when the on the face. situation is actually serious.  Correcting his sentences for grammar in public
  • 12. At the same time please keep [Type sidebar in mind always assist him in content. A sidebar is a standalone identifying the “0” that supplement to the missed in the calculation that main document. It ismade 10 million just a million. Or the mail sent by often aligned on thehim to client with a wrong or no attachment. These left or right of the page, or located atactivities will surely improve the bonding between the top or bottom.you and your Boss. Use the Text Box Tools tab to change the formatting of the sidebar text box. Type sidebar content. A sidebar is a standalone supplement to the main document. It is often aligned on the left or right of the page, or located at the top or bottom. Use the Text Box Tools tab to change the formatting of the sidebar text box.] A small help to your Indian Boss will surely increase your positive image.
  • 13. 3.5 Say, “I am sorry” I know it’s very difficult for most of the educated population to say “I am Sorry”. But you have to say it to please your Indian Boss and to get the control over the situation. Actually this 3 word sentence is so powerful that will let your Indian Boss manage the situation for you. No one is a Super Human so we do mistakes. Some mistakes are easily correctable at your level within given time and resources. But some mistakes cost both money and reputation to your organization. These are out of your range and reach. During such situations you require help from your Indian Boss. Some situations you require help from your Boss are:  Missing the project deadlines. 3 small words  Unintentional miscommunication to vendor together can resolve big problems. creating excess inventory. Leaving hardest part of us “Ego” is the  Not sending the monthly report as decided. most difficult thing.  Unintentional miscommunication to client But it is Okay to leave it when you can be saved.
  • 14. Approach him withdetailed situation analysis [Type sidebarand tell him the actual content. A sidebar is a standalonestory. If any mistake from supplement to theyour side that made this main document. It issituation - say “I AM SORRY”. often aligned on the left or right of the page, or located atIndian Bosses love to hear this statement from you. the top or bottom.Now ask him to get you out of this situation. Here Use the Text Boxpropose alternatives to him that will resolve this Tools tab to change the formatting of theissue. Make him feel that these are his ides. This will sidebar text box.surely help to get out from the situation. Type sidebar content. A sidebar is a standalone supplement to the main document. It is often aligned on the left or right of the page, or located at the top or bottom. Use the Text Box Tools tab to change the formatting of the sidebar text box.] Don’t be sorry for everything. This may sometimes work reverse for you.
  • 15. 3.6 Have Casual Meetings Indian Bosses like casual talks. So try to meet them during coffee break, lunch time or a smoke break. Speak to them regarding the topic of their interest. These can be very casual talks like the best coffee shop near your office or a very serious discussion about the world terrorism. Just entertain him with the topic of his interest. A genuine interest in his views can help to build a great relationship. The below mentioned are some topics that can work for you:  It may be about a movie released that week.  Today’s traffic jam.  Yesterday’s football or cricket match.  Local or international politics etc., Invitation to your Indian Boss Casual meetings with his family on your increase rapport, birthday or your child’s helps you to birthday party (non-alcoholic, understand your preferred) at your home can Indian Boss from Outside- In. increase this rapport. Remember, don’t invite everyone. Only 2 – 3 selected families from your office will create a better impact.
  • 16. 4. Conclusion So the conclusion is simple, try to understand before to be understood. Try to understand the differences in your Indian Bosses’ culture and lifestyle. This will help you to react to the situation better and lessen the friction; lesser the friction lesser the problems with your Indian Boss. Lesser the problems with your Indian Boss higher the outputs like bonuses, perks, quarterly or yearly increments and promotion.Hope this document helps to understand the unspokenrequirements of your Indian Boss and create a betterrelationship. The conclusion is simple.. Like all authors after teaching all the traits I will not say be true to self or act naturally. Traits are important to establish self in this competitive world. So let’s be it.
  • 17. 5. About the Author Upendra Kartik is the CEO of SAUDI HARMONY, which he founded in 2010. Since then, he has grown SAUDI HARMONY into an internationally recognized and highly respected firm that’s served client companies through its network of offices 5 countries. As a highly regarded public speaker, Kartik Career Highlights: shares his experience and ideas around the world on a regular basis.  Chief Executive As CEO, Kartik drives SAUDI HARMONY’s strategic Officer of SAUDI HARMONY direction with a focus on continuously improving  Lean and Six existing offerings. Recently, he’s turned his attention Sigma to developing frameworks and approaches for solving International Board, Middle critical organizational problems. East Evangelist  Highly regarded He also co-authored of Return on Investment on Lean mentor, coach and public article that has received highest internet search in the speaker Lean and Six Sigma International Board Community.  Experienced Lean Six Sigma Master Black Belt  Youngest Entrepreneur Award Winner  Masters in International Business
  • 18. 6. References The reference websites used for the data collection are mentioned below:  http://en.wikipedia.org/wiki/Culture_of_India  http://en.wikipedia.org/wiki/Languages_of_India  http://festivals.igiftstoindia.com/  http://en.wikipedia.org/wiki/List_of_Hindu_festivals  http://en.wikipedia.org/wiki/Climate_of_India  http://www.indianroyaltour.com/indian- geography.htm  http://en.wikipedia.org/wiki/Geography_of_India  http://en.wikipedia.org/wiki/Religion_in_India  http://en.wikipedia.org/wiki/Indian_religions  http://adaniel.tripod.com/religions.htm Most of the references are through author’s personal experiences and from Google(eswar).