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Knowledge work is broken - can social fix it?

by on Jun 06, 2012

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Knowledge work is broken - can social fix it? Presentation from Social Business Forum 2012 in Milan, Italy.

Knowledge work is broken - can social fix it? Presentation from Social Business Forum 2012 in Milan, Italy.

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  • xprochaz Jarek Prochazka at Jarek Prochazka Oscar, that's great! Even I study social community approach and try to practice it in our company as well as outside (running blog differ.cz sharing Agile and Lean experience, templates, stories, tools, ...) your presentation helped me to sum up and understand the whole idea better and provided practical hints how social media but also the social interactions can improve the way I share, help and contribute! I love your slide 21! Thanks a lot ;) 11 months ago
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  • johnt johnt re: SLIDE 8 - Tyranny was the solution to what was essentially a communications problem http://johntropea.tumblr.com/post/15721971299 - also see the related links re: SLIDE 12 'If they aren’t using the system, then the system doesn’t fit with the way that people share knowledge.  And how does the knowledge sharing happen?  It happens between people' http://blog.jackvinson.com/archives/2009/03/24/why_do_people_share.html re: SLIDE 16 A return to observable work http://www.mcgeesmusings.net/2010/06/23/managing-the-visibility-of-knowledge-work/ re: SLIDE 20/21 Great stuff mate, as you have said before http://johntropea.tumblr.com/post/5758831362 re:SLIDE 25 None of Maslow’s needs can be met without social connection (a prerequisite for survival) http://johntropea.tumblr.com/post/12592445670 re:SLIDE 26 nicely put 11 months ago
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  • Unwired Oscar Berg, Strategist & Business Analyst at Avega Group @Charlie - thanks for your comment and nice words. I definitely see activity streams as a mechanism that sits on top of other systems and to which those systems can publish activities and information into it. I don't see an activity stream as a feature that is tied to a specific platform, but rather as a separate service that brings relevant activities and information to the fingertips of the users. Of course, users should be able to interact with activities and information in their activity feeds, which then enriches it and helps to move it further in the workflow (i.e. new or updated activities/information appear in relevant activity streams). @Andreas - John Stepper from Deutche Bank described an enterprise as a talent market at Social Business Forum 2012 June 4-5. I definitely think making such an analogy is useful and can make us think in new ways when designing a digital workplace that doesn't just enable individuals to be more productive but also connects people with other relevant people and information in a similar way that customers find products that fulfill their needs or desires in a retail store. 11 months ago
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  • cdexterd Charlie Davidson at Attensa Oscar, this is the best analysis of the KM challenge I have seen. Thank you for creating and posting it. The only addition I would suggest is that the activity streams should be viewed broadly as mechanism for other systems to intelligently push relevant information (in addition to social interaction) into the workflow. 11 months ago
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  • afeldenkirchen Andreas Feldenkirchen at retail mind Oscar, congrats! Content and layout is great! How could the digital workplace look like? We could ompare it to retail and leran our lessons: A solitary shopping trip is boring (same a working isolated). Even the most innovative mobile social networking apps will not give you the satisfaction to meet REAL People in a REAL store. The one who figures out, how face to face networking can be made more productive will be on top. My vision: Take the apartment complex of Melrose Place (not the plot :-), add a workplace and communal restaurant/shared kitchen and and lets see how this works out. 11 months ago
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Knowledge work is broken - can social fix it? Knowledge work is broken - can social fix it? Presentation Transcript