Portal consultation exercise 14 th  November 2007 20 th  November 2007
Agenda <ul><li>10 mins Introduction  </li></ul><ul><li>10 mins Work so far </li></ul><ul><ul><li>Survey  </li></ul></ul><u...
INTRODUCTION
 
Portal,  n <ul><li>1a.  A door, gate, doorway, or gateway, of stately or elaborate construction; the entrance to a large o...
 
Portal,  n <ul><li>5.  Computing . Originally: a server or web site that provides Internet access. Later also: a web site ...
 
Kent Student Portal <ul><li>‘ Old school’ gateway site or link-farm </li></ul><ul><ul><li>Aimed at students only </li></ul...
 
More modern definition <ul><li>A portal is a single web interface that provides personalised access to information, applic...
 
Why have a portal?  <ul><li>Different roles require different information. (Customization)  </li></ul><ul><li>Different pe...
WORK SO FAR
Web consultation exercise 2005 <ul><li>Included </li></ul><ul><ul><li>Survey of students (1100 respondents) </li></ul></ul...
What services would you like? <ul><li>Access your kent.ac.uk email </li></ul><ul><li>Access lecture notes or other course ...
Demand for portalisation <ul><li>If the university created an individualised set of pages for you that brought together a ...
Pilot Project <ul><li>May – June 2007 </li></ul><ul><li>1300 undergraduates </li></ul><ul><li>Computing Science and Englis...
Pilot feedback <ul><li>Overall popular </li></ul><ul><li>Liked personalised data in single place </li></ul><ul><li>Univers...
Beta launch <ul><li>Soft launch </li></ul><ul><li>Not a lot of publicity </li></ul><ul><li>Works for all undergraduates </...
Fully live <ul><li>If we’re (all) happy… Full launch for start of academic year 2008 </li></ul><ul><li>Full support via he...
DEMONSTRATION
FUTURE PLANS
Consolidate and improve <ul><li>SDS tab </li></ul><ul><ul><li>More personalised and comprehensive content </li></ul></ul><...
In development <ul><li>Single Sign-On  </li></ul><ul><li>Direct access to Kentmail </li></ul><ul><li>Student Guide </li></...
Versions of uPortal <ul><li>Current version: uPortal 2.5.3.1 with ALM  </li></ul><ul><li>Summer 2008: upgrade to 2.6 with ...
Expanding the scope of user groups Staff? Applicant Undergraduate Alumni Postgraduate
QUESTIONS
Credits <ul><li>Images sourced from  </li></ul><ul><li>Wikipedia Commons </li></ul><ul><li>Flickr (under Creative Commons)...
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University of Kent: Portal Consultation Exercise - Nov 2007

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Accompanied an open consultation and feedback session in which our soon to be launched portal was demonstrated.

Context is here:
http://www.kent.ac.uk/web/development/portal/

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University of Kent: Portal Consultation Exercise - Nov 2007

  1. 1. Portal consultation exercise 14 th November 2007 20 th November 2007
  2. 2. Agenda <ul><li>10 mins Introduction </li></ul><ul><li>10 mins Work so far </li></ul><ul><ul><li>Survey </li></ul></ul><ul><ul><li>Pilot Project </li></ul></ul><ul><ul><li>Beta launch (est: January 2008) </li></ul></ul><ul><ul><li>Fully live (date tbc.) </li></ul></ul><ul><li>30 mins Portal Demo </li></ul><ul><li>10 mins Future plans </li></ul><ul><ul><li>Improve existing portlets </li></ul></ul><ul><ul><li>New portlets that need developing </li></ul></ul><ul><ul><li>Version upgrades </li></ul></ul><ul><ul><li>Expanding user groups </li></ul></ul><ul><li>30 mins Questions </li></ul>
  3. 3. INTRODUCTION
  4. 5. Portal, n <ul><li>1a. A door, gate, doorway, or gateway, of stately or elaborate construction; the entrance to a large or magnificent building, esp. when emphasized in architectural treatment; any door or gate (chiefly poet. ). Oxford English Dictionary </li></ul>
  5. 7. Portal, n <ul><li>5. Computing . Originally: a server or web site that provides Internet access. Later also: a web site or service that provides access to a number of sources of information and facilities, such as a directory of links to other web sites, search engines, e-mail, online shopping, etc. More fully portal site . Oxford English Dictionary </li></ul><ul><li>Portals (also called ‘gateways’) </li></ul><ul><li>Collections of pages on a similar subject </li></ul><ul><ul><ul><li>The Virtual Library, http://vlib.org/ </li></ul></ul></ul><ul><ul><ul><li>Labyrinth, http://labyrinth.georgetown.edu/ </li></ul></ul></ul>
  6. 9. Kent Student Portal <ul><li>‘ Old school’ gateway site or link-farm </li></ul><ul><ul><li>Aimed at students only </li></ul></ul><ul><ul><li>A metaphor for university life </li></ul></ul><ul><ul><li>Targeted news stories </li></ul></ul><ul><ul><li>Search facilities </li></ul></ul><ul><ul><li>Some small application integration </li></ul></ul><ul><li>Managed by C&DO – reliant on information from departments and searches of departmental web pages </li></ul>
  7. 11. More modern definition <ul><li>A portal is a single web interface that provides personalised access to information, applications, business processes and much more. www.microsoft.com/uk/windowsserversystem/portals/what-is/ </li></ul>
  8. 13. Why have a portal? <ul><li>Different roles require different information. (Customization) </li></ul><ul><li>Different people with the same role work differently. (Personalization) </li></ul><ul><li>Efficiency - people get directly to the info they need. (Work Flow) Customization insures they don't miss anything. </li></ul><ul><li>Link Integrity - Software insures that links work or go away. </li></ul><ul><li>http://campustechnology.com/techtalks/events/000120portal.asp </li></ul>
  9. 14. WORK SO FAR
  10. 15. Web consultation exercise 2005 <ul><li>Included </li></ul><ul><ul><li>Survey of students (1100 respondents) </li></ul></ul><ul><ul><li>Student forum (19 course and union reps) </li></ul></ul><ul><li>Resulted in 'Key challenges and areas for web support' submitted to ISC and EG </li></ul><ul><li>Resources helped enable formation of IS Web Team with portal projects as one priority </li></ul><ul><li>http://www.kent.ac.uk/cdo-local/web/wsg/consult05/ </li></ul>
  11. 16. What services would you like? <ul><li>Access your kent.ac.uk email </li></ul><ul><li>Access lecture notes or other course information </li></ul><ul><li>Pick up assignment marks and exam results as soon as they are released - view all the marks for your programme of study </li></ul><ul><li>Access the student data system </li></ul><ul><li>Be alerted to assignment deadlines or exam times </li></ul><ul><li>Access timetable information about your modules </li></ul><ul><li>Check your library record and reserve or renew books </li></ul><ul><li>Select the modules you want to take and register for them online - review the modules you are taking and change them if you need to </li></ul><ul><li>Access your module, department or faculty handbook </li></ul><ul><li>Search across your favourite library resources or websites </li></ul><ul><li>Access or update links to the library catalogue, websites or articles recommended for your modules </li></ul><ul><li>Have links to new journal articles, websites or books relevant to you </li></ul><ul><li>Update your contact address, preferred email address, telephone number etc </li></ul><ul><li>Receive careers information such as news of careers events or workshops </li></ul><ul><li>View your institutional financial record - pay library fines and course fees online </li></ul><ul><li>Get news about campus events and issues </li></ul><ul><li>Access your personal email from hotmail etc </li></ul><ul><li>Internet search using a search engine like Google </li></ul>
  12. 17. Demand for portalisation <ul><li>If the university created an individualised set of pages for you that brought together a number of the services listed above (a &quot;portal&quot;), would you find it useful? </li></ul><ul><ul><li>888 - Yes </li></ul></ul><ul><ul><li>24 - No </li></ul></ul><ul><ul><li>205 - Not sure </li></ul></ul>
  13. 18. Pilot Project <ul><li>May – June 2007 </li></ul><ul><li>1300 undergraduates </li></ul><ul><li>Computing Science and English </li></ul><ul><li>Feedback available: www.kent.ac.uk /web/development/portal/ </li></ul>
  14. 19. Pilot feedback <ul><li>Overall popular </li></ul><ul><li>Liked personalised data in single place </li></ul><ul><li>University-focused content most important </li></ul><ul><ul><li>Timetables, modules, assessments, news, email </li></ul></ul><ul><li>Tab layout useful </li></ul><ul><li>First ‘look and feel’ was dull, slow and clunky </li></ul><ul><li>Great technical test </li></ul>
  15. 20. Beta launch <ul><li>Soft launch </li></ul><ul><li>Not a lot of publicity </li></ul><ul><li>Works for all undergraduates </li></ul><ul><li>Allows load levels and support levels to be monitored </li></ul><ul><li>Allows for mistakes </li></ul>
  16. 21. Fully live <ul><li>If we’re (all) happy… Full launch for start of academic year 2008 </li></ul><ul><li>Full support via helpdesk </li></ul><ul><li>Resilient servers, Disaster recovery, backups </li></ul>
  17. 22. DEMONSTRATION
  18. 23. FUTURE PLANS
  19. 24. Consolidate and improve <ul><li>SDS tab </li></ul><ul><ul><li>More personalised and comprehensive content </li></ul></ul><ul><li>Kentmail </li></ul><ul><ul><li>View emails directly in portal </li></ul></ul><ul><ul><li>Additional email clients (non-Kentmail email) </li></ul></ul><ul><li>Library tab </li></ul><ul><ul><li>Better usability and look and feel </li></ul></ul><ul><li>Kent student news and emergency information </li></ul><ul><ul><li>Integration </li></ul></ul><ul><li>WebCT </li></ul><ul><ul><li>Better usability and look and feel </li></ul></ul>
  20. 25. In development <ul><li>Single Sign-On </li></ul><ul><li>Direct access to Kentmail </li></ul><ul><li>Student Guide </li></ul><ul><li>Student Finance </li></ul><ul><li>Custom content for departments and colleges </li></ul><ul><li>Print credits </li></ul><ul><li>Subscribe to user's choice of RSS feeds </li></ul><ul><li>Computing Science portlet project work </li></ul>
  21. 26. Versions of uPortal <ul><li>Current version: uPortal 2.5.3.1 with ALM </li></ul><ul><li>Summer 2008: upgrade to 2.6 with DLM </li></ul><ul><li>Benefits… </li></ul><ul><ul><li>More control over adding and removing content via tabs </li></ul></ul><ul><ul><li>Drag and drop portlets </li></ul></ul>
  22. 27. Expanding the scope of user groups Staff? Applicant Undergraduate Alumni Postgraduate
  23. 28. QUESTIONS
  24. 29. Credits <ul><li>Images sourced from </li></ul><ul><li>Wikipedia Commons </li></ul><ul><li>Flickr (under Creative Commons) </li></ul><ul><ul><li>www.flickr.com/photos/richardlowkes/52664110/ </li></ul></ul>

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