Be the first to like this
Exceptional customer service is the greatest assurance for client retention and for developing a successful "word of mouth" marketing campaign. Many venues have a solid foundation for treating customers well, but many do so without a clear philosophy and/or specific standards in place. In this session, designed for upper-level management, attendees will be introduced to a step-by-step process for implementing a universal customer service philosophy that is structured and able to be evaluated for its success. Make exceptional service a standard and an expectation in your operation.