Communication technology

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Estonian IT College - Communication Manamgement Course. Week 5 lecture by Carl-Johan Sveningsson

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  • Communication technology

    1. 1. Communication technology IT kolledž Kommunikatsiooni juhtimine Sügis 2008 Carl-Johan Sveningsson [email_address]
    2. 2. Choose your technical language <ul><li>UML </li></ul><ul><li>Allen Holub's UML Quick Reference – </li></ul><ul><li>http://www.holub.com/goodies/uml/ </li></ul><ul><li>Javadoc </li></ul><ul><li>How to Write Doc Comments for the Javadoc Tool – </li></ul><ul><li>http://java.sun.com/j2se/javadoc/writingdoccomments/ </li></ul><ul><li>Word (not identical to OpenOffice or Google Docs) </li></ul><ul><li>Excel </li></ul><ul><li>Mindmap </li></ul><ul><li>FreeMind - http://freemind.sourceforge.net </li></ul><ul><li>Well-written code etc </li></ul><ul><li>Making Wrong Code Look Wrong -  </li></ul><ul><li>http://www.joelonsoftware.com/articles/Wrong.html </li></ul>Choose your language
    3. 3. Choosing your technical language cont. <ul><li>Language and internationalization - also in documentation </li></ul><ul><li>Interface design – make it work for most and don’t clutter </li></ul><ul><li>I don’t even know how to download with Vuze (Azureus) anymore… </li></ul>
    4. 4. Communicating pictures, videos, presentations <ul><li>How to use Kindo -  </li></ul><ul><li>http://kindo.com/blog/2007/10/26/how-to-use-kindo/en/ </li></ul><ul><li>The Common Craft Show - http://www.youtube.com/user/leelefever and http ://www.youtube.com/user/commoncraft (videos produced for pay) </li></ul><ul><li>Hans Rosling: Debunking third-world myths with the best stats you've ever seen </li></ul><ul><li>http://www.ted.com/index.php/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html and http://www.gapminder.org </li></ul><ul><li>American Civil Liberties Union Pizza Software Screencast - http://www.aclu.org/pizza/images/screen.swf </li></ul><ul><li>Screen Casts Rock - Here's Who's Rocking Them Now - http://www.readwriteweb.com/archives/screen_casts_rock_heres_whos_r.php </li></ul>
    5. 5. Conventional media versus new media <ul><li>An anthropological introduction to YouTube – </li></ul><ul><li>http://www.youtube.com/watch?v=TPAO-lZ4_hU </li></ul><ul><li>Joi Ito about communities and producing content – </li></ul><ul><li>http :// citizenmediawatch.blip.tv/file/1475196/ </li></ul><ul><li>Keith Hampton on communication in society and urban areas – </li></ul><ul><li>http://www.mysocialnetwork.net/ </li></ul><ul><li>Dave Sifry on the blogosphere and blogging - http://www.sifry.com/alerts/ </li></ul><ul><li>Howard Rheingold about virtual reality and communities - http://en.wikipedia.org/wiki/Howard_Rheingold </li></ul><ul><li>Michael Wesch on the anthropology of new media - http://mediatedcultures.net/ </li></ul><ul><li>Henrik Ahlen about online video - http://alfabravo.com/ </li></ul><ul><li>Dosh Dosh about online marketing - http://www.doshdosh.com </li></ul><ul><li>Community Spark about building communities - http://www.communityspark.com/ </li></ul><ul><li>Wikipedia on viral marketing - http://en.wikipedia.org/wiki/Viral_marketing </li></ul>
    6. 6. Business communication is not a school exercise <ul><li>In school you sort of know what things will happen when  </li></ul><ul><li>In school your grade is the only way you are measured </li></ul>
    7. 7. Systems and processes for communication management <ul><li>Revision control </li></ul><ul><li>Bug tracking, technical support and knowledge management </li></ul><ul><li>Customer relationship management </li></ul><ul><li>Project management software  </li></ul>
    8. 8. Readiness for communcation <ul><li>Stowing a space shuttle </li></ul><ul><li>You have to make plans and simulate!!! </li></ul><ul><li>… even if &quot;No battle plan survives contact with the enemy&quot; ( Helmuth von Moltke the Elder ) </li></ul>Some rights reserved - AttributionNoncommercialShareAlike TopTechWriter.US - http://www.flickr.com/photos/56024067@N00/364206324
    9. 9. Readiness for communcation cont. <ul><li>Keeping it simple (stupid) - what's your build time? </li></ul><ul><li>Watch dependencies between components and cut them away </li></ul><ul><li>The Joel Test: 12 Steps to Better Code (also applicable to other organizations) - http://www.joelonsoftware.com/articles/fog0000000043.html </li></ul>

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