s ummary • quic k intro to Umpf • why bother with s ocial media? • key platforms • day in the life of a PR and s ocial media agency • creative s ocial media campaigns – cas e s tudies • s ocial media #fails • what to do next and top tips • ques tions ? • blogger c hallenge
Umpf – a quick introduction • P R and s ocial m e d ia age ncy lau nch e d in 2009 • Top te n s ocial m e d ia age ncie s in th e U K (accord ing to e - cons u ltancy) • Be s t s ocial m e d ia age ncy in Yorks h ire (accord ing to th e D ru m ) • C IP R G old winne r – Be s t U s e of S ocial M e d ia • D ad i Award for b e s t financial s e rvice s
why bother with s ocial media? View at: http://bit.ly/pvvUIG
why bother with s ocial media … Huge Growing C hanging the PR indus try dramatically
why bother with s ocial media … Now more than ever, I am looking for a sound understanding of social media in future employees. I would want to know what channels they are active on and how they can demonstrate an understanding of how brands can benefit from social media on a wider level above and beyond day-to-day Twitter and Facebook updates. Adrian Johnson, Owner, Umpf
why bother with s ocial media … I would no longer employ someone who shows no sign of a social media life. Just being on Linkedin is not good enough either. I want prospective PRs with a demonstrated involvement in social media. Jono Marcus, Director of Digital Innovation, Citizen Brando
why bother with s ocial media … Aside from the obvious day-to-day ability to use the likes of Facebook and Twitter, the social media skills employers are looking for relate much more to brand use of platforms. Being aware of good case studies where brands have used platforms not only to ‘engage’ but also to make money is essential. … every good PR campaign inevitably crosses into social media, even if it’s not at the heart of the push. For me, social media is just another weapon in our arsenal, and while it obviously shouldn’t be forgotten, we can’t forget the benefits of other PR practises. We’re given the opportunity to see what people think of our clients and our efforts for them by utilising searches, replying where necessary and reporting back to give a wider view of the success of a campaign. Rich Leigh (@goodandbadPR), Account Director, 10Yetis
Key Platforms - Twitter • Micro-blogging, using 140 characters or less • With promoted Tweets, the platform is starting to form a more concrete approach to generating revenue
Key Platforms - Pinteres t • Works like a ‘digital corkboard’ • Growing incredibly quickly • The hottest new social media platform
Key Platforms - Quora • Works on the basis of answering questions posed by the community, and is used in Google’s algorithm; great for SEO • Tends to be more ‘high profile’ representatives of companies – the most ‘corporate’ of platforms • Has kudos, but has not grown much since its launch c. Jan 2011
Key Platforms - Flickr • Primarily photo-sharing platform • Small element of interactivity
Key Platforms - Ins tagram • Primarily photo-sharing platform that sits within Twitter • Small element of interactivity but primarily used to boost content on other platforms • Famous for the great filters it puts on photos
Key Platforms - YouTube • Purchased by Google and following Panda Update 2.5 more influential in Google’s search algorithm
Key Platforms - Fours quare • Location-based check-ins, unlocking badges for challenges • Being overtaken by Facebook places? • Offers and incentives based on check-ins
s o, how are brands us ing s ocial media… To Monitor To E ngage To Innovate
to Monitor... Paid platforms : Free platforms :
a day in the life of a s oc ial media agenc y… • Social media content plan • Monitoring posts and updates about your clients using a desktop tool such as Tweetdeck • Complaints resolution • Engaging with online influencers • Competitions and giveaways • Keeping up-to-date with social media news • Writing blog posts • Updates on the move via an iPhone
a day in the life of a s oc ial media agenc y…
Quora and The White Hous e • White House announced it would use Quora to answer questions on State of the Union address in January • Whilst a small platform, it shows that institutions are keen to use Quora as an intellectual platform and one that attracts keen thinkers and those who are politicised
B loggers and J apan • Following the devastating Tsunami, Japan recognised bloggers’ influence • Japan Tourism offered 10,000 free round-trips to bloggers... • Provided they blogged about their trips and posted on social networks
B MI and Ins tagram • Holidaymakers encouraged to snap the beautiful country of Italy, accompanied by #miaitalia on Twitter • Over 2,500 entries in total, with a winner chosen each week and then an overall winner:
what can you do now? • Familiarise yourself with all platforms and how brands are using them creatively • Read social media news sites – e.g. econsultancy, mashable, The Drum • Read industry blogs and leave comments • Get on Twitter and engage with people in the industry • Use social media to network, it is never too soon to start – Twitter, Linkedin are ideal • Use it creatively to help your job hunt? • Start a blog – it doesn’t have to be industry related
top tips from the indus try … • Try not to overshare • Social media channels are public – make sure you are happy with your Facebook privacy settings • Remember, a potential employer can (and probably will) look you up online • Think about the tone and content of what you are tweeting – would you say it out loud?
thank you for lis tening … Any Q u e s tions ?
blog challenge … •Write a b log p os t re vie wing a s ocial m e d ia cam p aign from th e p as t 1 2 m onth s • O b j ctive s e • E xe cu tion • R e s u lts •S e nd it to lou is e @ u m p f.co.u k b y M ond ay 1 2 th M arch , 5p m •We will u p load all e ntrie s to th e U m p f b log … •… and p ick a winne r b as e d on th e conte nt you p os t ranks (b as e d on vie ws , re twe e ts and com m e nts ) •Winne r re ce ive s £50 gift vou ch e rs
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