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Conference Using Outsourcing To Strengthen Your Business
Conference Using Outsourcing To Strengthen Your Business
Conference Using Outsourcing To Strengthen Your Business
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Conference Using Outsourcing To Strengthen Your Business

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  • 1. Conference Using outsourcing to strengthen your business: do’s and don’ts Kaatsheuvel — 3 November 2009 Organizers Speakers Sourcing IT services from abroad is a complex undertaking offering a wealth of opportunities as well as a number of pitfalls. Coping with risks and maximizing the value of outsourcing contracts requires that the contracting parties have appropriate management skills and struc- tures in place. This conference is targeted at ICT organizations and professionals who want to learn more about outsourcing, its benefits and pitfalls, as well as at experienced practitioners who want to manage their outsourcing relationships more efficiently. Those who have just begun considering outsourcing as an option of strategic business develop- ment in tough market conditions will gain hands-on knowledge from top-notch professionals involved in outsourcing for many years. Those who have already dealt with outsourcing arrangements will gain precious insight into how to leverage the value of such arrangements. Speakers from IBM, Erasmus University and GPI Consultancy will talk on strategic choices in outsourcing, pitfalls and opportunities in nearshoring contracts, importance of knowledge sharing and other challenging topics. In addition, this event offers participants a unique chance for networking.
  • 2. IntoPeople B.V. Modelleur 11 NL - 5171 SL Kaatsheuvel Program 09:00 - 10:00 Reception and registration by Flevum 10:00 - 10:20 Welcome speech by IntoPeople and ScienceSoft 10:20 - 11:00 "Trends in offshore sourcing” Paul Tija, Senior Consultant GPI Consultancy 11:00 - 11:40 "Managing remote outsourced relationship — lessons learned” Michael Pintus, Senior Development Manager for Security Compliance IBM Tivoli 11:40 - 13:00 Lunch 13:00 - 13:40 "The Learning Curve of Shared Understanding: a Balanced Approached to Knowledge Sharing for Successful Outsourcing” Dr.ir. Otto Koppius, Department of Decision and Information Management Rotterdam School of Management, Erasmus University, 13:40 - 14:20 "Using outsourcing partner’s competences to succeed during the downturn" Dr. Ulad Radkevitch, VP Marketing, sales and business development ScienceSoft Inc. 14:20 - 16:00 Networking round Location: Chalet Fontaine Hoofdstraat 4 5171 DD Kaatsheuvel Telefoon: 0416-272 333
  • 3. IntoPeople B.V. Modelleur 11 NL - 5171 SL Kaatsheuvel Guest speakers Michael Pintus Senior Development Manager for Security Compliance IBM Topic: Managing remote outsourced relationship - lessons learned The talk will focus on the use of global resources by IBM - how this is done and why. Michael will discuss legal issues, pitfalls, and infrastructure issues. A case study of a specific outsourcing relationship will be presented - what works well, what doesn’t, lessons learned, improvements. Drs. Paul Tjia Founder GPI Consultancy Topic: Trends in offshore sourcing The talk will be focused on the latest trends in offshore sourcing. With specific attention to the positive and negative aspects of offshore sourcing, the possibilities regarding working together and partner- ships, and aspects concerning the country choices: Nearshore vs. Farshore Dr.ir. Otto Koppius Assistant Professor, Department of Decision and Information Management Rotterdam School of Management, Erasmus University Topic: The Learning Curve of Shared Understanding: a Balanced Ap- proached to Knowledge Sharing for Successful Outsourcing While the economic crisis triggers a fundamental rethink about what (not) to outsource, any successful outsourcing deal will always require a good collaborative client-vendor-partner- ship. One key aspect of this is the knowledge sharing that is needed to create shared under- standing between client and vendor. Often this knowledge sharing is either ‘too little, too late’ or ‘too much, too soon’, leading to a learning curve that is too flat or too steep. Based on the latest research in this area, I will present a balanced approach to what knowledge to share, when to share it and how to share it, so that the learning curve is just right. Dr. Ulad Radkevitch VP Marketing, sales, and business development ScienceSoft Inc. Topic: Using outsourcing partner’s competences to succeed during the downturn The presentation will cover several not-so-obvious ways for SMEs to extract value from out- sourcing relationships. We will discuss 1) how partner’s competences and resources can be used to differentiate service offerings in the home market; 2) how you can boost your market- ing efforts by combining your resources with the resources of your outsourcing partner; 3) how you can stimulate and use your partners R&D potential to improve time-to-market of new products. Rabobank Tilburg t: +31 (0) 416 673 955 KvK 18084688 IBAN NL53 RABO 0123 5650 73 f: +31 (0) 416 277 709 BTW nr. NL8171.22.485.B01 BIC RABONL2U info@intopeople.nl www.intopeople.nl

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