UXPA Annual Conference 2013 - Wednesday, July 10, 2013; 1:30-2:30pm ET by Kristen Davis; Dick Horst
This workshop will explore observational note-taking during usability testing, offering guidance and tips for improvement, and collaboratively attempting to formulate best practices. We will conduct interactive exercises where the attendees view usability test session video clips from the perspective of a note-taker. After each clip, we will discuss what was important and what wasn’t important to note regarding the participant’s behavior and comments. Attendees will have the opportunity to share their own opinions and note-taking experiences. We will illustrate the skills and planning necessary for effective note-taking during testing, and discuss the pros and cons of various note-taking approaches.