W2C Forum #5 Julie Millias 20090715

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Presentation by Julie Millias at the UWA Emerging Technologies Forum on 15th July 2009 on the new features of iPoint

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W2C Forum #5 Julie Millias 20090715

  1. 1. Offering More Than Just Enquiry Management Presented by: Julie Millias
  2. 2. The ipoint Web Site
  3. 3. Contacts List Segments
  4. 4. Defining the Audience Setting a Mailing Schedule
  5. 5. Viewing the Results
  6. 6. Simple Mailing
  7. 7. Multi Stage Campaign
  8. 8. Feedback & Surveys
  9. 9. Live Chat/Pro Active Chat
  10. 10. Knowledge Syndication Widgets (KSW)
  11. 11. Questions? Offering More Than Just Enquiry Management

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