IT ALL BEGINS IN SEPTEMBER!

Now you can access a full range of services right from your desktop with our Everyday Flavor online portfolio. You & your team will have around the clock access to online catering ordering, plus a whole lot more... catering orders

With our Everyday Flavor website solution, it only takes a few clicks to plan your catering for meetings or events. You can review past orders, check lead times, plan, order and get confirmation without ever leaving your desk. facilitate catering planning and orders control catering expenditures Administrators can place spending limits for individual orders and control which offers are available to their entire population or specific individuals. If catering orders require authorization, the website can handle that, too.

With our Everyday Flavor website solution, it only takes a few clicks to plan your catering for meetings or events.

You can review past orders, check lead times, plan, order and get confirmation without ever leaving your desk.

control catering expenditures

Administrators can place spending limits for individual orders and control which offers are available to their entire population or specific individuals.

If catering orders require authorization, the website can handle that, too.

Customer Rules Menu / Event Rules Delivery Rules Payment Rules Customer Authentication Customer Control Panel Menu Presentation Event Business Rules Event Date / Time Presentation Delivery Availability / Restrictions Payment Authentication Payment Availability / Restrictions The “Core” of every catered event The common denominator The Business Layer Over 600 Configurable business rules The Presentation Layer (Customer View) Determined by the business rules facilitating orders by merging 3 layers of the order process Date Time Customer Payment The Core Location Menu Guests Costs

Date

Time

Customer

Payment

Location

Menu

Guests

Costs

Everyday Flavor– homepage The site like this will be accessible from the Internet or linked independently from the UT Southwestern intranet The site will include both locations, St Paul & Zale Lipshy

The site like this will be accessible from the Internet or linked independently from the UT Southwestern intranet

The site will include both locations, St Paul & Zale Lipshy

Everyday Flavor – your catering account Easy access to: Policies and business rules Account profile / History Distribution lists Order management

Easy access to:

Policies and business rules

Account profile / History

Distribution lists

Order management

Everyday Flavor – catering landing page Intuitive site design and simple navigation Menus and information are easily accessible

Intuitive site design and simple navigation

Menus and information are easily accessible

Everyday Flavor: menu navigation Intuitive menu navigation Different categories available with descriptions

Intuitive menu navigation

Different categories available with descriptions

Process Management Everyday Flavor: menu display Product descriptions available Menu features allow for selections and choices Automated “complementary menu” capabilities, prompting you to add additional “associated” items to your order. Menu driven business rules for minimums and availability

Product descriptions available

Menu features allow for selections and choices

Automated “complementary menu” capabilities, prompting you to add additional “associated” items to your order.

Menu driven business rules for minimums and availability

Everyday Flavor: place an order – step 1 Easy to read order display

Everyday Flavor: place an order – step 1

Easy to read order display

Graceful business rule enforcement Customizable messaging Everyday Flavor: place an order – step 2

Graceful business rule enforcement

Customizable messaging

Identifiable order name Complete review of order details Everyday Flavor: place an order – step 3 Compound ordering – You will be able to place multiple orders by day part for all day meetings with one check-out process.

Identifiable order name

Complete review of order details

Customizable payment methods Ability to capture custom data based on payment method selection Order approval capabilities Order distribution list Acceptance of terms and conditions Ability to validate payment methods Credit card compatible for outside catering orders Everyday Flavor: place an order – step 4

Customizable payment methods

Ability to capture custom data based on payment method selection

Order approval capabilities

Order distribution list

Acceptance of terms and conditions

Ability to validate payment methods

Credit card compatible for outside catering orders

Email confirmation Order Tracking with history Repeat order templates Printable order format Everyday Flavor: order confirmation

Email confirmation

Order Tracking with history

Repeat order templates

Printable order format

Everyday Flavor: customer order management You always have access to your orders View past orders Request changes Requests are tracked

You always have access to your orders

View past orders

Request changes

Requests are tracked

Customers Satisfaction… follow-up event survey We like to hear from our customers! Through a quick survey you can provide feedback specific to your event.

We like to hear from our customers!

Through a quick survey you can provide feedback specific to your event.

catering order module – feature overview The catering order is a full-featured on-line catering business management system. It includes a suite of comprehensive tools and an implementation team of professional catering experts to help us take our catering business online. This module provides a customer-facing self-order management tool that will simplify life. At your fingertips, through customized e-commerce-enabled website, you will have the ability to create events, order food, and then easily manage those orders. You as the customer will have around the clock access to online ordering options, plus a whole lot more... Place orders online – It only takes a few clicks to plan catering for meetings or events. Key event dates and delivery details captured - No details are lost ensuring your event goes off without a hitch. Shopping cart - You will have the ability to view items in your cart at all times allowing you to see how much you’re spending along the way. Order confirmation by email - You will receive order confirmation by email as well as email communications regarding updates or order changes. Emails can be delivered as a customized message (not just auto-responses) from our Department maintaining the “personal touch.” Compound ordering – You will be able to place multiple orders by day part for all day meetings with one check-out process. Order history: You can easily access and review previous orders as a “memory refresher” to help you plan for upcoming events. You can also repeat previous orders. Payment and invoicing - Options can be customized for each customer including cost center or department number, as well as credit card. Follow-up Surveys - Send a survey to our catering team. Give feedback about the food and service. How will we all benefit from this new catering program … Control catering expenditures – Administrators can place spending limits for individual orders and control which offers are available to everyone or specific individuals. If catering orders require authorization, the website can handle that, too. Payment and invoicing - Options can be customized depending on preferred methods of payment - cost center or department number, credit card... Business rule enforcement - With over 500 configurable business rules CaterTrax™ can be customized to meet the most demanding need of any catering business process. Report Capabilities - Our management will be able to provide specific catering business intelligence reports regarding sales, spending by department and more. Hosted solution – resides on a secure external server. How will the job be easier for us in Nutrition … Easily create and manage customized catering events for our customers Manage orders by queue (pending, in-progress, confirmed, completed, etc.) Easily create a new order for a customer to accommodate last minute requests Benefit from a standardized catering management process Effectively manage changes or updates to individual events Modify or cancel an existing order Quickly view historical orders by criteria such as date, customer name, or order ID Access event and production worksheets View a variety of reports 24/7 support

How will the job be easier for us in Nutrition …

Easily create and manage customized catering events for our customers

Manage orders by queue (pending, in-progress, confirmed, completed, etc.)

Easily create a new order for a customer to accommodate last minute requests

Benefit from a standardized catering management process

Effectively manage changes or updates to individual events

Modify or cancel an existing order

Quickly view historical orders by criteria such as date, customer name, or order ID

Access event and production worksheets

View a variety of reports

24/7 support

Some other places already using CaterTrax Baptist Medical Center Cedars Sinai Hospital Children`s Hospital Boston Children`s Hospital Waltham Children`s Medical Center Hahnemann Hospital Lowell General Mount Sinai Hospital OUMC Saint Paul`s Hospital UCI Medical Center Alexian Brothers Hospital System Abbotsford Regional Hospital and Cancer Centre Stanford University Medical Center Great State Fare Christiana Healthcare Jacksonville Fl Los Angeles CA Boston MA Boston MA Dallas TX Philadelphia PA Lowell MA New York City NY Oklahoma City OK Vancouver BC Orange CA Downers Grove IL Abbotsford BC Palo Alto CA Chicago IL Newark DE