2014	
  Economic	
  Forecast
	
  
Kathy	
  Doyle	
  Thomas	
  
	
  
Chief	
  Strategy	
  Officer	
  
	
  
Half	
  Price	
  B...
State of Retail
in North Texas


Kathy Doyle Thomas
Chief Strategy Officer
Half Price Books
Texas-based Retailers
New to North Texas
Real Estate in Metroplex
•  The market is alive and booming
•  Multi-family properties are popping up everywhere
•  DFW offi...
Issues for Retailers this
Holiday Season
•  NRF says government shutdown makes customers cautious
about holiday spending
•...
Buying Habits
•  Amazon is every retailer s competition
•  Showrooming is a major problem for retailers
•  43% of people h...
Buying Habits
•  Customers more savvy than ever
•  Mobile devices allow for immediate product research
•  If they don t li...
Mobile Devices/Tablets
•  55% of time spent with online retail in June 2013 occurred
on a mobile device
•  44% on smart ph...
HPB Customer Strategy
•  HPB offering new product mix like new bestsellers at
all stores
•  We cannot let a customer leave ...
HPB Customer Strategy
•  Half Price Books is revamping website to help
compete in online sales
•  Customer service is more...
Economic Forecast 2014 - Kathy Doyle Thomas, CSO, Half Price Books
Economic Forecast 2014 - Kathy Doyle Thomas, CSO, Half Price Books
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Economic Forecast 2014 - Kathy Doyle Thomas, CSO, Half Price Books

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Economic Forecast 2014 - Kathy Doyle Thomas, CSO, Half Price Books, October 25, 2013, Dallas, TX

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Economic Forecast 2014 - Kathy Doyle Thomas, CSO, Half Price Books

  1. 1. 2014  Economic  Forecast   Kathy  Doyle  Thomas     Chief  Strategy  Officer     Half  Price  Books  
  2. 2. State of Retail in North Texas Kathy Doyle Thomas Chief Strategy Officer Half Price Books
  3. 3. Texas-based Retailers
  4. 4. New to North Texas
  5. 5. Real Estate in Metroplex •  The market is alive and booming •  Multi-family properties are popping up everywhere •  DFW office space is at a premium – vacancy rate dropped a full percentage point quarter-to-quarter •  Many retailers are taking over existing centers instead of building new ones
  6. 6. Issues for Retailers this Holiday Season •  NRF says government shutdown makes customers cautious about holiday spending •  Shoppers plan to spend 2% less •  29% say government situation affects spending plans •  51% say the economy would have impact on holiday spending •  79.5% plan to spend less overall •  Thanksgiving is late, so shopping season shorter
  7. 7. Buying Habits •  Amazon is every retailer s competition •  Showrooming is a major problem for retailers •  43% of people have admitted to showrooming
  8. 8. Buying Habits •  Customers more savvy than ever •  Mobile devices allow for immediate product research •  If they don t like something, they love to share
  9. 9. Mobile Devices/Tablets •  55% of time spent with online retail in June 2013 occurred on a mobile device •  44% on smart phones and 11% on tablets *according to a survey by comScore
  10. 10. HPB Customer Strategy •  HPB offering new product mix like new bestsellers at all stores •  We cannot let a customer leave without buying a book
  11. 11. HPB Customer Strategy •  Half Price Books is revamping website to help compete in online sales •  Customer service is more important than ever to compete with Amazon

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