CentralScan

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CentralScan is like a "toolbox" which main objective is to introduce a set of different tools that help to develop self evaluation, evaluation and external evaluation of current Process and Procedures of LifeLong Learning Centres.

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CentralScan

  1. 1. CENTRAL SCAN : a toolforPROCESSscanning<br />A stepbystepapproachtoexcellence<br />
  2. 2. Tools inside the PDCA, tools to initiate JOURNEY<br />Tools for CHECK<br />Tools for LEARN/ACT<br />Tools for PLAN<br />Tools for DO<br />
  3. 3. Tools inside the PDCA, tools to initiate JOURNEY<br />Tools for CHECK<br />Tools for LEARN/ACT<br />Tools for PLAN<br />Tools for DO<br />
  4. 4. Tools inside the PDCA, tools to initiate JOURNEY<br />Tools for CHECK<br />Tools for LEARN/ACT<br />Tools for PLAN<br />Tools for DO<br />
  5. 5. Matrixesforprocessevaluation: CENTRAL SCAN<br /><ul><li>ProcessSelfEvaluation
  6. 6. Alfa + DAETE + UNIQM
  7. 7. New procesess
  8. 8. Procedures
  9. 9. Benchmark
  10. 10. Evaluate
  11. 11. Processdesign & maintenance :
  12. 12. externalevaluation
  13. 13. EFQM 2010</li></li></ul><li>Matrices para PROCESOS <br /><ul><li>Matriz para la Autoevaluación de PROCESOS
  14. 14. Alfa + DAETE +
  15. 15. NUEVOS procesos
  16. 16. Matriz para evaluar Procesos y PROCEDIMIENTOS
  17. 17. Benchmarking: centralizados/descentralizados
  18. 18. Evaluación de 1 a 5
  19. 19. Matrix para la Evaluación externa de Procesos :
  20. 20. diseño, implantación, mantenimiento y mejora
  21. 21. genérico para TODOS los procesos existentes
  22. 22. EFQM 2010</li></li></ul><li>Professional Associations<br />Final Users<br />Business Associations<br />Documental / publications<br />Admon<br />Industria<br />Value chain for “face to face offer” products<br />Demand Analysis<br />Course Design<br />Marketing<br />Information, enrolment,<br />economical management<br />Logistics<br />Teaching / learning<br />Quality Control <br />
  23. 23. Professional Associations<br />Final Users<br />Business Associations<br />Documental / publications<br />Admon<br />Industria<br />Marketing<br />Information, enrolment<br />economical management<br />Teaching/Learning<br />Evaluation & Certification<br />Value chain for “Open and Distance Learning” products<br />Demand Analysis<br />Production<br />DELIVERY<br />Post Sales Services<br />
  24. 24. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  25. 25. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  26. 26. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  27. 27. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  28. 28. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  29. 29. MatrixesforPROCESSEVALUATION : SelfEVALUATION<br />
  30. 30. Process Map (CFP-2006)<br />Information<br />Systems<br />Economical<br />Management<br />HHRR Management<br />Strategical process<br />Partnership Management<br />Project Management<br />Information Management<br />Quality Management<br />Innovation<br />Operative Process<br />LONG Courses<br />Logistics<br />Short courses<br />Certification<br />Márketing<br />Taylor made<br />Conferences and <br />Congreses<br />Evaluation<br />Projects Development<br />Support Processes<br />
  31. 31. Matrixesforprocessevaluation: CENTRAL SCAN<br /><ul><li>ProcessSelfEvaluation
  32. 32. Alfa + DAETE + UNIQM
  33. 33. New procesess
  34. 34. Procedures
  35. 35. Benchmark
  36. 36. Evaluate
  37. 37. Processdesign & maintenance :
  38. 38. externalevaluation
  39. 39. EFQM 2010</li></li></ul><li>Professional Associations<br />Final Users<br />Business Associations<br />Documental / publications<br />Admon<br />Industria<br />Value chain for “face to face offer” products<br />CONTENT design<br />ACADEMIC design<br />ORGANIZATIONAL design<br />Course AUTHORIZATION<br />Demand Analysis<br />Course Design<br />Marketing<br />Information, enrolment,<br />economical management<br />Logistics<br />Teaching / learning<br />Quality Control <br />
  40. 40. From PROCESS to PROCEDURES<br />BENCHMARK<br />CONTENT design<br />ACADEMIC design<br />ORGANIZATIONAL design<br />Course AUTHORIZATION<br />Course Design<br />CONTENT design<br />sessions structure<br />competences<br />methodology<br />ACADEMIC design<br />teachers selection<br />External experts<br />Agenda<br />ORGANIZATIONAL design<br />hour planning<br />budget<br />rooms to be used<br />contracts & sponsors<br />Authorizations<br />doc checking<br />approval steps<br />
  41. 41. From PROCESS to PROCEDURES<br />CONTENT design<br />ACADEMIC design<br />ORGANIZATIONAL design<br />Course AUTHORIZATION<br />Course Design<br />CONTENT design<br />sessions structure<br />competences<br />methodology<br />ACADEMIC design<br />teachers selection<br />External experts<br />Agenda<br />ORGANIZATIONAL design<br />hour planning<br />budget<br />rooms to be used<br />contracts & sponsors<br />Authorizations<br />doc checking<br />approval steps<br />
  42. 42. MatrixesforPROCEDURESEVALUATION: BENCHMARKING<br />
  43. 43. From PROCESS to PROCEDURES<br />Self evaluation<br />Level 1: Quality depends <br />solely on the individual <br />(no procedures)<br />Level 2: Process awakening <br />(basic procedures)<br />Level 3: Vision through <br />processes, <br />professionalisation and <br />a guarantee of quality <br />(intermediate procedures)<br />Level 4: Systematic <br />Assessment and <br />Improvement of <br />processes <br />(sophisticated procedures)<br />Q+<br />Level 5: Aiming for <br />external excellence <br />(excellent procedures) <br />Course Design<br />CONTENT design<br />sessions structure<br />competences<br />methodology<br />ACADEMIC design<br />teachers selection<br />External experts<br />Agenda<br />ORGANIZATIONAL design<br />hour planning<br />budget<br />rooms to be used<br />contracts & sponsors<br />Authorizations<br />doc checking<br />approval steps<br />
  44. 44. MatrixesforPROCEDURESEVALUATION: EFQM scale<br />
  45. 45. MatrixesforPROCEDURESEVALUATION: EVALUATION with EFQM<br />
  46. 46. Matrixesforprocessevaluation: CENTRAL SCAN<br /><ul><li>ProcessSelfEvaluation
  47. 47. Alfa + DAETE + UNIQM
  48. 48. New procesess
  49. 49. Procedures
  50. 50. Benchmark
  51. 51. Evaluate
  52. 52. Processdesign & maintenance :
  53. 53. externalevaluation
  54. 54. EFQM 2010</li></li></ul><li>MatrixesforPROCESSEVALUATION : EFQM ExternalEVALUATION<br />
  55. 55. MatrixesforPROCESSEVALUATION : ExternalEVALUATION<br />MatrixforPROCESSEXTERNALEvaluation<br />
  56. 56. Tools inside the PDCA, tools to initiate JOURNEY<br />Tools for CHECK<br />Tools for LEARN/ACT<br />Tools for PLAN<br />Tools for DO<br />
  57. 57. Tools inside the PDCA, tools to initiate JOURNEY<br />Tools for CHECK<br />Tools for LEARN/ACT<br /><ul><li>ProcessSelfEvaluation
  58. 58. Alfa + DAETE + UNIQM
  59. 59. New procesess
  60. 60. 1 to 5 evaluation
  61. 61. Procedures
  62. 62. Benchmark
  63. 63. 1 to 5 evaluation
  64. 64. Processdesign & maintenance :
  65. 65. externalevaluation
  66. 66. EFQM 2010</li></ul>Tools for PLAN<br />Tools for DO<br />
  67. 67. THANK YOU FOR YOUR ATTENTION<br />
  68. 68. www.uniqm.net info@uniqmproject.com<br />

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