DART Update September

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  • DART is a critical part of our vision for Information ExcellenceTo enhance and sustain the lifelong engagement of University of Michigan alumni, volunteers, donors, and prospective donors, through the disciplined, respectful, and creative use of data. There are design teams made up of representatives and experts from all over the university. These teams are collaborating with our vendor, Blackbaud. They are collaborating to customize the product and make sure it meets all of our needs when we Go Live.University-wide investment to:Enhance online giving to provide seamless ability for alumni and donors to contribute to various funds efforts and campaignsProvide capability for seamless tracking of all touch points with constituents, includind automated tracking of email and preferencesEnable better information integration with the university’s financial systemReduce the need for supplemental and shadow systemsMeet U-M compliance needs in an efficient and effective manner
  • As DART will have university-wide impact, cross-campus participation in its design and customization has been critical. To date, we have approximately 14 design teams working on the project and over 100 representatives from schools, colleges, and units.You’ll see in this timeline that our Go Live target is Aug. 2011. Our plans for how to prepare staff and support them through this transition have been intertwined with design efforts. But you can expect to learn in much more detail the kinds of resources we’ll provide to make sure everyone is ready in August.In particular, I want to share a decision that Program Managers and other Development leadership made this summer. That is, each unit will have a designated representative – called a Unit Liaison – who will meet with the project team to learn about all the changes and impacts DART will have on your unit. These Unit Liaisons (ULs) will also help identify potential testers and pilot some of the new training materials that the team is working on.
  • As DART will have university-wide impact, cross-campus participation in its design and customization has been critical. To date, we have approximately 14 design teams working on the project and over 100 representatives from schools, colleges, and units.You’ll see in this timeline that our Go Live target is Aug. 2011. Our plans for how to prepare staff and support them through this transition have been intertwined with design efforts. But you can expect to learn in much more detail the kinds of resources we’ll provide to make sure everyone is ready in August.In particular, I want to share a decision that Program Managers and other Development leadership made this summer. That is, each unit will have a designated representative – called a Unit Liaison – who will meet with the project team to learn about all the changes and impacts DART will have on your unit. These Unit Liaisons (ULs) will also help identify potential testers and pilot some of the new training materials that the team is working on.
  • As DART will have university-wide impact, cross-campus participation in its design and customization has been critical. To date, we have approximately 14 design teams working on the project and over 100 representatives from schools, colleges, and units.You’ll see in this timeline that our Go Live target is Aug. 2011. Our plans for how to prepare staff and support them through this transition have been intertwined with design efforts. But you can expect to learn in much more detail the kinds of resources we’ll provide to make sure everyone is ready in August.In particular, I want to share a decision that Program Managers and other Development leadership made this summer. That is, each unit will have a designated representative – called a Unit Liaison – who will meet with the project team to learn about all the changes and impacts DART will have on your unit. These Unit Liaisons (ULs) will also help identify potential testers and pilot some of the new training materials that the team is working on.
  • Deliver training to prepare people prior to system implementation. Training received will depend on the system access identified for the work that you do.Training will start summer 2011. However, your learning starts now… - through your interest today, watching for/reading communications, working with your UL, attending system demonstrationsAttend break-out sessionPick-up a handout for more informationWe will share more detail in January.In the mean time feel free to check-out posted materials on website.<<Note: Make sure we include handout in materials sent out about DevCouncil meeting>>
  • Deliver training to prepare people prior to system implementation. Training received will depend on the system access identified for the work that you do.Training will start summer 2011. However, your learning starts now… - through your interest today, watching for/reading communications, working with your UL, attending system demonstrationsAttend break-out sessionPick-up a handout for more informationWe will share more detail in January.In the mean time feel free to check-out posted materials on website.<<Note: Make sure we include handout in materials sent out about DevCouncil meeting>>
  • We have a lot of information on our DART website and will continue using that to help prepare you for a lot of the changes in the coming year.You may have seen our DART Newsletter, as we email it to all development staff. If you’ve missed it, you can also get to it through In the Know. If you have a question that’s not answered in our online FAQ, please send us an email. You may have attended one of our previews last February, and we expect to host more of those across campus this year.
  • DART Update September

    1. 1. DART Project Update<br />Preparing for our transition<br />September 2010 <br />
    2. 2. Donor and Alumni Relationship Tool<br />New fundraising system replacing the <br />Donor, Alumni, and Constituent Database (DAC). <br />Based on Blackbaud Enterprise CRM (BBEC) <br />Customized to meet U-M’s needs<br />Learn more about why DART is a critical part of our vision for Information Excellence.<br />2<br />
    3. 3. Getting ready for transition<br />3<br />Sept. 2010<br />Jan. <br />2011<br />July <br />2011<br />Aug.<br />2011<br />Oct.<br />2011<br />System Design & Awareness<br />Preparation<br />Training<br />Go Live<br />Stabilization<br />Readiness Assessment<br />Testing<br />
    4. 4. Getting ready for transition<br />4<br />Sept. 2010<br />Jan. <br />2011<br />July <br />2011<br />Aug.<br />2011<br />Oct.<br />2011<br />System Design & Awareness<br />Preparation<br />Training<br />Go Live<br />Stabilization<br />Readiness Assessment<br />Testing<br />Cross-campus input on system design:<br />14 design teams, over 100 representatives from schools, colleges, and units<br />
    5. 5. Getting ready for transition<br />5<br />Sept. 2010<br />Jan.2011<br />July <br />2011<br />Aug.<br />2011<br />Oct.<br />2011<br />System Design & Awareness<br />Preparation<br />Training<br />Go Live<br />Stabilization<br />Readiness Assessment<br />Testing<br />Preparing for change<br />Unit representatives will prepare units to use DART (Unit Liaison Program):<br />Identify unit impacts, individuals who will need training, and more<br />DART system testing starting in 2011<br />Classroom training and online training materials available for support<br />Continued demonstrations and software previews coming<br />
    6. 6. DART Training & Support<br />Go Live Preparation<br />Help<br />Online training materials<br />Classroom training<br />Quick reference tools<br />6<br />
    7. 7. DART Training & Support<br />Go Live Preparation<br />Help<br />Online training materials<br />Classroom training<br />Quick reference tools<br />You Can Start to Prepare Now<br />Development Council Updates<br />Attend system demonstrations<br />Review DART communications <br />Watch for information from your Unit Liaison<br />7<br />
    8. 8. Communications & Resources<br />Recent Communications <br />July/August Project UpdateTalking Points<br />Change Management Plan<br />Unit Liaison Program<br />Financial Community Update<br />DART Frequently Asked Questions<br />Upcoming Communications <br />September DART Newsletter<br />September Project UpdateTalking Points<br />Get information online: <br />DART website (http://tiny.cc/dart_project)<br />RSS feeds (subscribe to updates)<br />Send feedback and questions<br />DART-FAQ@umich.edu<br />Demonstrations & Previews<br />8<br />

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