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A STUDY TO PROMOTE ORAL ENGLISH SPEAKING SKILLS FOR STUDENTS OF 12-1 GRADE OF COLEGIO TÉCNICO PROFESIONAL OF GRANADILLA IN ORDER TO BE PREPARED TO WORK AT A CALL CENTER ONCE THEY GRADUATE
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A STUDY TO PROMOTE ORAL ENGLISH SPEAKING SKILLS FOR STUDENTS OF 12-1 GRADE OF COLEGIO TÉCNICO PROFESIONAL OF GRANADILLA IN ORDER TO BE PREPARED TO WORK AT A CALL CENTER ONCE THEY GRADUATE

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Bienvenidos a nuestro sitio virtual de la UNIVERSIDAD MAGISTER en Slide Share donde podrá encontrar los resultados de importantes trabajos de investigación prácticos producidos por nuestros profesionales. Esperamos que estos Mares Azules que les ponemos a su disposición sirvan de base para otras investigaciones y juntos cooperemos en el Desarrollo Económico y Social de Costa Rica y otras latitudes.

Queremos ser enfáticos en que estos trabajos tienen Propiedad Intelectual por lo que queda totalmente prohibida su reproducción parcial o total, así como ser utilizados por otro autor, a excepción de que los compartan como citas de autor o referencias bibliográficas. Toda esta información también quedará a su disposición desde nuestro sitio web www.umagister.com,

Disfruten con nosotros de este magno contenido bibliográfico Magister esperando sus amables comentarios, no sin antes agradecer a nuestro Ing. Jerry González quien está administrando este sitio.

Rectoría, Universidad Magister. – 2014.

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A STUDY TO PROMOTE ORAL ENGLISH SPEAKING SKILLS FOR STUDENTS OF 12-1 GRADE OF COLEGIO TÉCNICO PROFESIONAL OF GRANADILLA IN ORDER TO BE PREPARED TO WORK AT A CALL CENTER ONCE THEY GRADUATE A STUDY TO PROMOTE ORAL ENGLISH SPEAKING SKILLS FOR STUDENTS OF 12-1 GRADE OF COLEGIO TÉCNICO PROFESIONAL OF GRANADILLA IN ORDER TO BE PREPARED TO WORK AT A CALL CENTER ONCE THEY GRADUATE Presentation Transcript

  • UNIVERSIDAD MAGISTER FACULTAD DE EDUCACIÓN CARRERA DE LICENCIATURA EN ENSEÑANZA DEL INGLÉS MEMORIA DE SEMINARIO DE GRADUACIÓN PARA OPTAR AL GRADO DE LICENCIATURA EN LA ENSEÑANZA DEL INGLÉS A STUDY TO PROMOTE ORAL ENGLISH SPEAKING SKILLS FOR STUDENTS OF 12-1 GRADE OF COLEGIO TÉCNICO PROFESIONAL OF GRANADILLA IN ORDER TO BE PREPARED TO WORK AT A CALL CENTER ONCE THEY GRADUATE BACH. JENNIFER BROWN NICHOLSON BACH. MILRE WHITE ALLEN 2013
  • Education is the most powerful weapon which you can use to change the world. Nelson Mandela
  • INSTITUTIONAL FRAMEWORK • CTP. GRANADILLA • CREATION: to give to the community, mostly poor, a school that would offer young people the opportunity to have the study as a tool for the full development of their skills, providing this as an easy way into the labor market. • POPULATION • LOCATION
  • PURPOSE OF THE INVESTIGATION • In Costa Rica as in many places around the world, English has become an international language. In regards to the employment opportunities, each year we see how Costa Rica is becoming one of the most desired places to develop a business; therefore it’s the home of various corporate call centers. • The main purpose of this project is to improve students speaking skills in order to be prepared and be able to use it in the real world.
  • JUSTIFICATION OF THE PROBLEM This project pursues two main aims: 1. Improve the student’s communication skills. speaking/oral 2. Students to apply the speaking/oral skills taught for five years or more in High School to obtain a job at a Call Center.
  • GENERAL OBJECTIVE To establish the reason students from the public schools present difficulties in speaking skills, in order to help them to improve.
  • SPECIFIC OBJECTIVES • To motivate students in the usage of the English Language. • To promote the usage of modern technology and methods in the classroom. • To establish new strategies to produce effectiveness during the speaking process. • To promote students effective communication competence. • To develop speaking skills to obtain social benefits.
  • FOUR BASIC SKILLS 1. 2. 3. 4. LISTENING SPEAKING READING WRITING • Multiple Intelligence • Communicative Approach
  • METHODOLOGICAL FRAMEWORK RESEARCH QUANTITATIVE TECHNICAL INSTRUMENTS TO COLLECT DATA • Survey • Observation • Interview VARIABLES • • • • • Motivation to Speak the English Language Use of Technology in the Classroom Speaking Skills Speaking Competence Social Benefits
  • ANALYSIS AND INTERPRETATION OF RESULTS STUDENTS MOTIVATION TO SPEAK ENGLISH AT CTP GRANADILLA, COSTA RICA, APRIL 2013 7% 18% Agree 18% Disagree 15% 15% Indifferent 15% Totally Agree 45% 45% Totally Disagree 7% 15%
  • ANALYSIS AND INTERPRETATION OF RESULTS TECHNOLOGY IN THE CLASSROOM AT CTP GRANADILLA, COSTA RICA, APRIL 2013 36% 27% 17% 13% 7% Agree Disagree Indifferent Totally Agree Totally Disagree
  • CONCLUSION AND RECOMMENDATION To summarize the main findings of this study and draw out the implications of student´s speaking skills at CTP of Granadilla. It is possible to extract a few general conclusions and recommendations.
  • CONCLUSION AND RECOMMENDATION • Students are positively motivated to learn the English Language. They enjoy the classes and the opportunity to learn a second language. • Students are aware of the Social Benefits they may obtain if they learn a second language in this case English. Which are to obtain a better job position, lead to a higher level of employment, and so on.
  • PROPOSAL ENGLISH LANGUAGE LABORATORY
  • GENERAL OBJECTIVE To implement a laboratory for English teaching at Colegio Tecnico Profesional of Granadilla High School to strengthen particular speaking skills.
  • SPECIFIC OBJECTIVES • To integrate technology and Free Multimedia Software to reinforce the students Speaking Skills. • To integrate multimedia with speaking and listening skills activities. • To assign students with listening activities the laboratory for communicative skills. at the laboratory.
  • COST OF THE FURNITURE FOR THE IMPLEMENTATION OF THE ENGLISH LABORATORY, COSTA RICA, APRIL 2013 NAME DESCRIPTION AMOUNT TOTAL COST IN COLONES COLONES 15 Work group tables UNIT COST IN 35.400 531.000 1 55.800 55.800 19.065 285.975 Hexagonal of 1.20 x 60x 90 With two drawers on ach side Teachers ‘ desk Chairs Metal with vinyl liner 15 Cabinet With two doors, 193 height x 47 weight x 90.8 front 1 89.700 89.700 With door to storage TV and DVD TV stand TOTAL 1 200.000 200.000 1.162.475
  • COST OF THE HARDWARE FOR THE IMPLEMENTATION OF THE ENGLISH LABORATORY, COSTA RICA, APRIL 2013 NAME DESCRIPTION AMOUNT Computer Portable, Processor C2D, 2GB RAM, DD 329 GB, DVD, PANT 15,6'',6 CEL 15 200.710 3.010.650 Multifunctional Printer/Copy/Scanner 1 48.723 48.723 Flipchart Acrilic with aluminium frame of 60 cm x 80 cm 1 30.816 30.816 UNIT COST IN COLONES TOTAL COST IN COLONES White board Acrilic with aluminium frame of 120 cm x 240 cm 2 45.500 91.000 Tape recorder Portable 5 50.000 250.000 TV 21 inch flat screen 1 119.990 119.990 DVD Multizone 1 43.495 43.495 Radio Digital Radio FM/ AM with reproducer of CD, MP3, USB 2 56.990 113.980 Headphone With microphone 15 2.578 38.670 Speakers With subwoofer of 2.1w 2 23.761 47.522 TOTAL 4.869.846
  • TECHNOLOGIES IN THE CLASSROOM
  • IMPACT OF THE PROPOSAL Academical impact because it will be an additional tool on the students learning process, since technology nowadays is what moves the world. Access to a constantly evolving array of technological tools and activities that can demand problem-solving, decision-making, teamwork and innovation that will help them in a near future at their working field. Students using technology can become creators and critics instead of just consumers, furthermore this is what the Call Center industry needs.
  • Technology is dominated by two types of people: those who understand what they do not manage, and those who manage what they do not understand. Anonymous.
  • THANK YOU!