Your SlideShare is downloading. ×

  • Be the first to comment

  • Be the first to like this

No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

No notes for slide
  • Maximising ROIEnhancing student experience and attainmentsEmpowering staff to offer innovative services Linking our collections & expertise to the globeEnabling us to harvest and integrate high quality resourcesEnable us to magnify UEL’s reputation
  • Change in IT senior managementData Security concernsIT environment security /PCI compliancy Alma issues – patron data, self-serviceLoss of control / Limited customization
  • Change in IT senior managementData Security concernsIT environment security /PCI compliancy Alma issues – patron data loader, self-serviceLoss of control / Limited customization
  • ongoing problem with thousands of overdue books dating from last year. To rectify this, a few days ago every single book on loan from the library (even to expired users) was renewed until 18 March.
  • Transcript

    • 1. Alma@UEL:Implementation of a nextgeneration Library system Adjoa K. Boateng UKSG 2013
    • 2. Alma@UEL: OverviewWhat Alma is software as a service, posted in a cloud environment. An ExLibris product Replaces Aleph, ARC, Adam, Verde and SFXWhy Reduces total cost of ownership Return on Investment Empowering staff to offer innovative services Linking our collections & expertise to the globe Enabling us to harvest and integrate high quality resources Enable us to magnify UEL’s reputationWhen August 2012 – to date
    • 3. Alma@UEL: 2012 Timetable• Kick-off meeting 20 March• Access to Sandbox 10 April• Alma Functional Training WebEx 10 Apr – 2 May• Aleph & SFX test migration 28 Apr – 4 May• Access to Production environment 8 May• Functional Workshop, part 1 10 – 11 May• Functional Workshop, part 2 17 – 18 May• Alma Reports & Analytics training 20 June• Workflow & Integrations testing June -26 July• Cutover period 27 July-12 Aug• Go Live 13 August
    • 4. Alma@UEL: Implementation• Training staff – Project groups (Fulfilment, Acquisitions, ILLs, Resource Management)• Clear identification of responsibilities• Communication and repetition
    • 5. Alma@UEL: Technical aspects• Primo V4 upgrade & Alma integration into Primo – Undertaken on staging environment• Using Primo front end after integration• Administration Certification training after go live (limited to Systems staff)
    • 6. Alma@UEL: Post Implementation• Still too early to give a definitive response• Communication and flexibility very important • Understanding of changing functionality and revised workflows• Some unexpected issues needing resolution • Patron loader, E-resource activation, Serials check-in• Potential exploitation of functions available • Digital possibilities, analytics
    • 7. ALMA@UEL: What went well• Data migration• SFX migration• Core functionality for most processes• Configuration of Alma• Integration with Primo
    • 8. ALMA@UEL: What did not go so well• Self service – blocked by IT because of security concerns• E-mail notifications – courtesy notices, hold notification and activity reports• Hold requests could not be placed by patrons• Automatic renewals – user policies could not be applied retrospectively• British Library interloans – no request form in Primo we have to use Google forms• We have not yet been able to charge for fines• Patron configuration not working with self service and Primo
    • 9. ALMA@UEL: How was this resolved• December 2012 - 13 day meeting with ExLibris project team and developers• Weekly post-implementation project calls• Fortnightly top 5 calls with project manager and developers• Fixes in monthly releases and hot fixes
    • 10. ALMA@UEL: What is next• New Stratford Library• Self service and automated book sorting• SMS• Manual editing of patron records• Import data for bulk updates• BL ILL request form in Primo to make requests in Alma
    • 11. Alma@UEL: Live overview• Overdue notices• Now reintroduced Fines• Working towards implementing claims• Self-service is improving• ILL loans solution expected in next release
    • 12. Thank you andQuestions