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Breaking the boundaries: results from a trial of mobile content at the University of Nottingham

Breaking the boundaries: results from a trial of mobile content at the University of Nottingham

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  • 1. Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham Wendy Stanton www.nottingham.ac.uk/is
  • 2. www.nottingham.ac.uk/is Outline •Aims of the Pilot Project •Technical Issues •Content •Lending Services •Usage •Feedback •Summary
  • 3. www.nottingham.ac.uk/is Aims of the project  To identify demand  To investigate technical/support issues  To identify any practical issues  To gain feedback  To make recommendations
  • 4. www.nottingham.ac.uk/is Technical issues  Customisation  Personal data  Wireless considerations  Restrictions
  • 5. www.nottingham.ac.uk/is Lending  6 Tablets  2 Libraries Hallward and Greenfield Medical  3 hour time limit  Use within the library only  Security  Power supply
  • 6. www.nottingham.ac.uk/is Content •UoN Email •YouTube •Libraries – Which library do I need? •UNLOC – Library Online Catalogue •Browser •Unbound Medicine
  • 7. www.nottingham.ac.uk/is Unbound Medicine •Only ebook content •Coincided with a trial of 13 titles •Promoted to staff and students •Technical considerations •Multiple devices •Use
  • 8. www.nottingham.ac.uk/is Usage July 2011 Aug Sept Oct Nov Dec Jan 2012 Loans 9 33 27 145 209 79 79 378 people borrowed the tabs and 27% have used them more than once There has been no loss or damage
  • 9. www.nottingham.ac.uk/is Feedback  Feedback form given to each borrower  175 forms collected  128 Hallward  47 Greenfield Medical Library  60% from undergraduates and taught postgraduates  57% rated the experience positively  6% rated it completely unsuccessful
  • 10. www.nottingham.ac.uk/is What were they using them for? Greenfield Medical Library • Internet browsing • Articles, journals, • Reading eBooks • Lectures, slides, comments, • Audio files through WebCT • Library Catalogue
  • 11. www.nottingham.ac.uk/is What were they using them for? Greenfield Medical Library • Email • Viewing PDFs • Research with a PC • MS Office • Dictionary • Make notes notes •Facebook •YouTube
  • 12. www.nottingham.ac.uk/is What were they using them for? Hallward Library In addition:  Foreign language sites  BBC sites  Shopping sites/eBay  Music sites  Online blackjack!
  • 13. www.nottingham.ac.uk/is If they could change one thing….  Screen size or brightness  Improved wireless (connectivity, speed, reliability, coverage)  Use iPads instead!  Better help/instructions/online tutorial  More applications (MS Office, PDF Reader, language software  Better web browsing  Access to WebCT
  • 14. www.nottingham.ac.uk/is If they could change one thing…. • Borrow for longer • Take out of library • Change settings -too noisy in silent areas • USB port • Longer power cable • Faster software/processor • A stand
  • 15. www.nottingham.ac.uk/is Other comments • General positive comments about the service • Would prefer more lap tops or PCs, • Removal of personal information • Heavy, hard to hold and use • Small, mobile - took to shelves • Can’t do any serious work, not efficient
  • 16. www.nottingham.ac.uk/is Library staff feedback • Positive • Training • Improve functionality • More publicity • Often a last resort (when all laptops on loan)
  • 17. www.nottingham.ac.uk/is Summary  Testing practical aspects of lending  Tested student expectations  Configuration for multiple users  Pilot set up quickly to test basic principles  Security of storage  Wide range of tasks  Preference for larger tablets, iPads  User Guides and support
  • 18. www.nottingham.ac.uk/is Discussion points • Do we extend provision? • How can we make best use of their size, portability? • Cost benefits compared to more laptops? • Address concerns about personal information • Locking down v loss of potential benefits • How we provide more support/training for staff and students?