Breaking the Boundaries:
results from a trial of mobile
content at the University of
Nottingham
Wendy Stanton
www.nottingh...
www.nottingham.ac.uk/is
Outline
•Aims of the Pilot Project
•Technical Issues
•Content
•Lending Services
•Usage
•Feedback
•...
www.nottingham.ac.uk/is
Aims of the project
 To identify demand
 To investigate technical/support issues
 To identify a...
www.nottingham.ac.uk/is
Technical issues
 Customisation
 Personal data
 Wireless considerations
 Restrictions
www.nottingham.ac.uk/is
Lending
 6 Tablets
 2 Libraries Hallward and Greenfield
Medical
 3 hour time limit
 Use within...
www.nottingham.ac.uk/is
Content
•UoN Email
•YouTube
•Libraries – Which library do I need?
•UNLOC – Library Online Catalogu...
www.nottingham.ac.uk/is
Unbound Medicine
•Only ebook content
•Coincided with a trial of 13 titles
•Promoted to staff and s...
www.nottingham.ac.uk/is
Usage
July
2011
Aug Sept Oct Nov Dec Jan
2012
Loans 9 33 27 145 209 79 79
378 people borrowed the ...
www.nottingham.ac.uk/is
Feedback
 Feedback form given to each borrower
 175 forms collected
 128 Hallward
 47 Greenfie...
www.nottingham.ac.uk/is
What were they using them for?
Greenfield Medical Library
• Internet browsing
• Articles, journals...
www.nottingham.ac.uk/is
What were they using them for?
Greenfield Medical Library
• Email
• Viewing PDFs
• Research with a...
www.nottingham.ac.uk/is
What were they using them for?
Hallward Library
In addition:
 Foreign language sites
 BBC sites
...
www.nottingham.ac.uk/is
If they could change one thing….
 Screen size or brightness
 Improved wireless (connectivity, sp...
www.nottingham.ac.uk/is
If they could change one thing….
• Borrow for longer
• Take out of library
• Change settings -too ...
www.nottingham.ac.uk/is
Other comments
• General positive comments about the service
• Would prefer more lap tops or PCs,
...
www.nottingham.ac.uk/is
Library staff feedback
• Positive
• Training
• Improve functionality
• More publicity
• Often a la...
www.nottingham.ac.uk/is
Summary
 Testing practical aspects of lending
 Tested student expectations
 Configuration for m...
www.nottingham.ac.uk/is
Discussion points
• Do we extend provision?
• How can we make best use of their size,
portability?...
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Stanton2012

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Breaking the boundaries: results from a trial of mobile content at the University of Nottingham

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Stanton2012

  1. 1. Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham Wendy Stanton www.nottingham.ac.uk/is
  2. 2. www.nottingham.ac.uk/is Outline •Aims of the Pilot Project •Technical Issues •Content •Lending Services •Usage •Feedback •Summary
  3. 3. www.nottingham.ac.uk/is Aims of the project  To identify demand  To investigate technical/support issues  To identify any practical issues  To gain feedback  To make recommendations
  4. 4. www.nottingham.ac.uk/is Technical issues  Customisation  Personal data  Wireless considerations  Restrictions
  5. 5. www.nottingham.ac.uk/is Lending  6 Tablets  2 Libraries Hallward and Greenfield Medical  3 hour time limit  Use within the library only  Security  Power supply
  6. 6. www.nottingham.ac.uk/is Content •UoN Email •YouTube •Libraries – Which library do I need? •UNLOC – Library Online Catalogue •Browser •Unbound Medicine
  7. 7. www.nottingham.ac.uk/is Unbound Medicine •Only ebook content •Coincided with a trial of 13 titles •Promoted to staff and students •Technical considerations •Multiple devices •Use
  8. 8. www.nottingham.ac.uk/is Usage July 2011 Aug Sept Oct Nov Dec Jan 2012 Loans 9 33 27 145 209 79 79 378 people borrowed the tabs and 27% have used them more than once There has been no loss or damage
  9. 9. www.nottingham.ac.uk/is Feedback  Feedback form given to each borrower  175 forms collected  128 Hallward  47 Greenfield Medical Library  60% from undergraduates and taught postgraduates  57% rated the experience positively  6% rated it completely unsuccessful
  10. 10. www.nottingham.ac.uk/is What were they using them for? Greenfield Medical Library • Internet browsing • Articles, journals, • Reading eBooks • Lectures, slides, comments, • Audio files through WebCT • Library Catalogue
  11. 11. www.nottingham.ac.uk/is What were they using them for? Greenfield Medical Library • Email • Viewing PDFs • Research with a PC • MS Office • Dictionary • Make notes notes •Facebook •YouTube
  12. 12. www.nottingham.ac.uk/is What were they using them for? Hallward Library In addition:  Foreign language sites  BBC sites  Shopping sites/eBay  Music sites  Online blackjack!
  13. 13. www.nottingham.ac.uk/is If they could change one thing….  Screen size or brightness  Improved wireless (connectivity, speed, reliability, coverage)  Use iPads instead!  Better help/instructions/online tutorial  More applications (MS Office, PDF Reader, language software  Better web browsing  Access to WebCT
  14. 14. www.nottingham.ac.uk/is If they could change one thing…. • Borrow for longer • Take out of library • Change settings -too noisy in silent areas • USB port • Longer power cable • Faster software/processor • A stand
  15. 15. www.nottingham.ac.uk/is Other comments • General positive comments about the service • Would prefer more lap tops or PCs, • Removal of personal information • Heavy, hard to hold and use • Small, mobile - took to shelves • Can’t do any serious work, not efficient
  16. 16. www.nottingham.ac.uk/is Library staff feedback • Positive • Training • Improve functionality • More publicity • Often a last resort (when all laptops on loan)
  17. 17. www.nottingham.ac.uk/is Summary  Testing practical aspects of lending  Tested student expectations  Configuration for multiple users  Pilot set up quickly to test basic principles  Security of storage  Wide range of tasks  Preference for larger tablets, iPads  User Guides and support
  18. 18. www.nottingham.ac.uk/is Discussion points • Do we extend provision? • How can we make best use of their size, portability? • Cost benefits compared to more laptops? • Address concerns about personal information • Locking down v loss of potential benefits • How we provide more support/training for staff and students?
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