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Office LinX 8.1 overview

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  • Software service that integrates with an IT departments existing VMWARE Vsphere environment and provides Seamless scalable integration of an organizations existing phone system with any on premise or Cloud based business application.Delivers true ubiquity across any operating system and mobile network while investing min footprint or infrastructure to an organizations existing IT infrastructure
  • Transcript

    • 1. ©2010 Esna Technologies Inc. | www.esnatech.com
      1
      Version 8.1
      Enabling virtualized collaboration for Cloud enabled enterprises
    • 2. 2
      Driving Mobility and presence across any environment and business applications
    • 3. Version 8.1 Feature Content
      3
      64-bit OS Support
      • Support for Windows 7, 2008 and 2008 R2 64 bit versions
      PBX CTI and Rich Presence support
      • Added CTI support for:
      • 4. Cisco Unified Call Manager 8.0 (TAPI)
      • 5. Avaya CM 5.2 (requires Application Enablement Services – AES)
      • 6. Toshiba Strata CIX CSTA (required for Windows 7 and 2008 installations)
      Repartee TUI Emulation
      • Added TUI emulation for Repartee messaging platform from Active Voice
    • Zimbra integration
      4
      Zimbra E-mail Platform UM support
      • Support for messaging only synchronization with Zimbra e-mail platform
      • 7. Both hosted and on-premise platforms supported
      • 8. ZimbraZimlets for desktop and contact dialing
      • 9. ZimbraZimlets for live call control
    • UM with Web-links
      5
      Synced
      SMTP forward
      Supports read and MWI
      Works in all environments
      Requires UM license
    • 10. Highly Scalable, SIP Based Feature/Application Server:
      800 Ports/100K Users
      Windows Server with Unique High Availability Configurations
      Single server configuration supports VMWare virtualization- 100 Sessions /5000 users
      Legacy MigrationEnabler
      Maintains User and Callers Interfaces Retained- OCTL/Call Pilot/Unity migrations
      Interoperability & Applications
      Integrates to virtually Any Email or PBX (Individually or Simultaneously)
      Full Portfolio of Pre-Packaged UC Applications
      Business Transformation & Innovation
      Single license for desktop/web and mobile applications for voice/Fax/presence & mobility
      Open API for 3rd Party Apps Integration/Enhancement
      Nuance Speech Tools
      Open SDK for IVR Development
      6
    • 11. New Application Features
      7
      VMWare Ready Virtualization Support
      • VMWare Ready program completion provides certification of Esna’s UC platform with VMWare virtualization products
      • 12. Efficiently manage IT resources, leverage manageability of VMWare suite of applications (vSphere)
      • 13. Enables simpler transition and migration to hosted or cloud VoIP solutions
      http://alliances.vmware.com/public_html/catalog/ViewProduct.php?Id=a045000000DqTMgAAN
      Microsoft Exchange and Outlook 2010 Support
      • Introduction of MAPI based synchronization for messaging (post release service update)
      • 14. Full contact, calendar and messaging synchronization for full Unified Communications experience
    • New Application features
      8
      Calendar/Contact Synchronization
      • Full Calendar and Contact synchronization between the UC Server and Google Apps or Microsoft Exchange
      • 15. Support group synchronization configuration via Exchange Super User or Google Oauth credentials
      • 16. Provides unified location and presence management
      Microsoft OCS Support
      • Provides Esna CTI call control to Office Communicator, OCS enabling supported Esna CTI platforms (including Esna UC CTI on any PBX)
      • 17. Shared presence between Office Communicator and UC clients
    • 9
      Packaging
    • 18. 10
      Packaging
    • 19. How to order & get support
      Pre Sales Support
      www.esna.com for product info, data sheets, tech pubs, YouTube videos, etc.
      Channel or Customer Interaction Support for Design, Configuration or Pricing
      Canada: David Burwash 905-707-9700::davidbur@esna.com
      United States: Enterprise: David Ballins 905 695 3175:: davidb@esna.com Mike Seeley 905 695 3176:: michaels@esna.com
      Mid Market: Susan Fernand 905-707-9700:: susanf@esna.com
      EMEA: Nick St John 905707-9700:: Nicks@esna.com
      Product Ordering
      Government and Government Related Agencies/Entities
      Federal, State & Local Gov’t entities can order from Avaya Gov’t Solutions directly
      Commercial
      Utilize Standard Partner Process with order and fulfillment through Esna direct
      Installations Options
      • Esna provides all installation services. (BP can mark up Esna services as needed)
      • 20. On Site and/or Touch to Cut Remote Services Available (TTC BP Must be Certified)
      • 21. BP Installation and Certification
      • 22. $5,000 to train and certify up to 3 techs (CBT)
      • 23. Includes demo kit and 1st install support
      Post Installation Professional Services
      • Software Support + Upgrades
      • 24. Managed Care
      • 25. Custom Development
      • Access more Product information log on to:
      http://www.uc4googleapps.com
      CONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALS
      http://www.slideshare.net/davide.petramala
      For our online Demos, access our demo center at:
      http://sites.google.com/a/esnatech.ca/video-demo-center/
      For our online Youtube Channel:
      http://www.youtube.ca/ucommunicate
      http://www.youtube.com/user/esnatechuc
    • 26.
      • Twitter.com/poweredbyesnauc
      • 27. www.facebook.com/unifiedcommunications
      • 28. http://unified-comm.blogspot.com/
      • 29. http://ucsupport.blogspot.com/
      • 30. www.youtube.ca/ucommunicate

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